TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Astea Alliance Service Management Suite by Astea International Inc.. Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales more... >> Discover more offerings from Astea International Inc..
		ServicePower - Strengthening the Service Chain by ServicePower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service more... >> Discover more offerings from ServicePower.

Paths out of the Compliance Quagmire by Inovis USA, Inc September 2008 - (Free Research) This white paper examines the issues surrounding supply chain compliance and offers solutions that can help to reduce the deduction burden. (WHITE PAPER) READ ABSTRACT |

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT)

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT)

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT)

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT)

Rapid E-Learning: Maturing Technology Brings Balance and Possibilities by Adobe Systems, Inc. March 2008 - (Free Research) Rapid e-learning tools have become more robust and are no longer considered a simplified tool for small to medium sized businesses. Learn how rapid e-learning can make a significant contribution to the training efforts in your organization. (WHITE PAPER) READ ABSTRACT |

Get the Fuel You Need to Combat Rising Gas Prices - Making Your Mobile Workforce more Efficient by Astea International Inc. (E-mail this company) May 2006 - (Free Research) The livelihood of your mobile workforce hinges on their ability to travel to and from job sites - with gas prices continuously on the rise your bottom line is going to feel the pain. Streamlining your processes and maximizing your profits is essential for survival in today's economic environment. (WEBCAST) READ ABSTRACT |

Intelligent Mobility BlackBerry Technical Seminar -- NEW! CIO Seminar Sessions by BlackBerry June 2008 - (Free Research) Integration, synchronization, management, security; and unmatched efficiency - if it's about getting the most from your BlackBerry® solution, you'll find it at the BlackBerry Technical Seminar. (WEBCAST) READ ABSTRACT |

Sales Performance Optimization - Success in Action Case Study: TeleTracking Technologies by Landslide Technologies, Inc. June 2008 - (Free Research) TeleTracking Technologies, world leader in patient flow automation, delivers groundbreaking technology and flow redesign which reduces hospital overcrowding. (CASE STUDY) READ ABSTRACT |

Virtual Seminar: Advanced Enterprise Virtualization by Data Center Decisions August 2008 - (Free Research) Participate in this seminar on June 25th to get expert guidance on managing your virtual infrastructure. The experts will touch upon topics such as how to choose virtualization candidates, migration strategies, disaster recovery considerations and more. (WEBCAST) READ ABSTRACT |

The Next Generation of Web Conferencing by Adobe Systems, Inc. March 2008 - (Free Research) This white paper explores the ability to have a more productive and engaging web conferencing experience-while providing the IT department with a program that efficiently utilizes bandwidth and minimally impacts the infrastructure. (WHITE PAPER) READ ABSTRACT |

Gaining the Competitive Edge: Achieving Reverse Logistics Excellence by Integrated Warehouse Solutions. April 2008 - (Free Research) Many companies view the reverse supply chain as cumbersome & unmanageable, so they outsource the 'problem' instead of managing it internally. That is changing. This paper outlines how Reverse Logistics has become the focal point of many... (WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators. (WEBCAST) READ ABSTRACT |

Optimizing Networks and Applications for End-to-End Performance by SearchNetworking.com August 2008 - (Free Research) These Virtual Seminar sessions, led by Networking experts Larry Burton, Laura Chappell, and Peter Sevcikare are designed specifically to cover the most important upcoming issues in network management and the challenges that you'll face (VIRTUAL TRADE SHOW) READ ABSTRACT |

Solution Brief: Top 5 Myths on WAN Optimization by Blue Coat July 2008 - (Free Research) A misunderstanding of the problem within your network can lead to unneeded and costly IT investments, not to mention downtime, data loss, and resource waste. This paper examines five common WAN misperceptions and how to better address them. (WHITE PAPER) READ ABSTRACT |

Email and File Archiving Virtual Seminar by SearchExchange August 2008 - (Free Research) This live virtual seminar is designed to duplicate the information and interaction you'd experience at any of our traveling, in-person seminars, with the convenience of desktop access and on-demand functionality. (WEBCAST) READ ABSTRACT |

Global Manufacturing: MES and beyond Benchmark Report by Apriso Corporation August 2008 - (Free Research) MES is comprised of a relatively mature group of applications designed to manage production workflow from beginning to end, operation by operation. (WHITE PAPER) READ ABSTRACT |

Log Management meets SaaS: Marriage of Convenience or Match Made in Heaven? (Virtual Trade Seminar) by Alert Logic August 2008 - (Free Research) Check out this videocast for a discussion about the effects of Software-as-a-Service (SaaS) based solutions on the information security market and learn how your company can benefit from SaaS log management tools. (VIDEOCAST) READ ABSTRACT |

Microsoft Dynamics™ AX Advanced Warehouse Management System by SunRise Tech March 2008 - (Free Research) Sunrise AX WMS offers complete end-to-end warehouse management functionality, including insight into production inventory flows. (WHITE PAPER) READ ABSTRACT |

Virtual Seminar: Best Practices for Archiving Lotus Domino Environments by Symantec Corporation. June 2008 - (Free Research) This webcast discusses best practices for regaining control of the costs associated with storing, managing, and discovering email and other electronic files. (WEBCAST) READ ABSTRACT |

Geek Speak: A Technical Analysis of NetFlow, J-Flow, sFlow and IPFIX by SolarWinds May 2008 - (Free Research) Have you ever wanted to know more about how network traffic flow protocols like NetFlow, J-Flow, sFlow, and IPFIX work? (WEBCAST) READ ABSTRACT |

5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up by Rally Software Development Corp. August 2008 - (Free Research) This paper evaluates agile practices when applied in multi-team and multi-person-year projects through inspection of the requirements brought on by scaling projects, and applying basic agile principles to those requirements. (WHITE PAPER) READ ABSTRACT |

Complete Network Visibility through Deep Packet Inspection and Deep Packet Capture by Solera Networks June 2008 - (Free Research) Deep Packet Inspection (DPI) systems can not only monitor the network and gather statistical information, but react to what it finds by blocking packets or redirecting packets and traffic flows as needed. (WHITE PAPER) READ ABSTRACT |

CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.  (SOFTWARE PRODUCT)

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