Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Deliver Application-level Security at Data Center Performance Levels by Check Point Software Technologies Ltd. September 2008 - (Free Research) The shift from network-layer attacks to dynamically changing application-layer threats has dramatically increased security needs. This paper examines appliances that can quickly evolve to guarantee performance yet maintain a high level of security.  (WHITE PAPER) READ ABSTRACT |

Next-Generation Firewall by SonicWALL February 2011 - (Free Research) It can be a real challenge for IT administrators to efficiently deliver critical corporate solutions while also contending with employee use of wasteful and often dangerous applications. Critical applications need bandwidth prioritization while social media and gaming applications need to be bandwidth throttled or even completely blocked.  (WHITE PAPER) READ ABSTRACT |

Woods Gain Advanced Web Filtering Technology with Bloxx by Bloxx, Inc. September 2008 - (Free Research) The Bloxx Web filtering appliance with Tru-View Technology combines the best of traditional methods with its patented language analysis and intelligent identification techniques, providing three levels of protection.  (WHITE PAPER) READ ABSTRACT |

Making the IVR Work for You and Your Customers with Self Service Differentiation by inContact August 2011 - (Free Research) This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.  (VIDEO) READ ABSTRACT |

Top 5 Ways to Make IVR Work for You and Your Customers by inContact September 2010 - (Free Research) This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you.  (WHITE PAPER) READ ABSTRACT |

VKernel Capacity Analyzer by VKernel January 2009 - (Free Research) In a virtual server infrastructure where all resources are shared, optimal performance can only be achieved with an adequate amount of properly allocated resource capacity. Not allocating enough resources can cause critical bottlenecks - leading to performance problems and costly downtime events.  (TRIAL SOFTWARE) READ ABSTRACT |

Presentation Download: Advanced Backup School by Iron Mountain January 2011 - (Free Research) This Advanced Backup School seminar presentation is guaranteed to provide you with time-tested advice and techniques that will make backup easier. Renowned backup guru W. Curtis Preston will review the basics – but will also be going into in-depth detail on the newest issues, technologies, and solutions surrounding backup.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Web Seminar: Routers Are Dead. Long Live the Router! by Cisco Systems, Inc. March 2010 - (Free Research) Go "under the hood" of the revolutionary Cisco integrated services router. See the technological advances that will enable you to create a truly borderless network, while giving you the convenient, powerful network management features you crave in today's resource-challenged IT environment.  (WEBCAST) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc. DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP)

Backup School 2009 by EMC Backup and Recovery Solutions May 2009 - (Free Research) This Advanced Backup School seminar presentation is guaranteed to provide you with time-tested advice and techniques that will make backup easier. Renowned backup guru W. Curtis Preston will review the basics - but will also be going into in-depth detail on the newest issues, technologies, and solutions surrounding backup.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

KPMG 2012 Global Technology Innovation Survey by ComputerWeekly.com June 2012 - (Free Research) <p>China and the US are the countries most likely to come up with disruptive technology breakthroughs over the next four years, but Europe is lagging, this report from KPMG reveals.</p>  (IT BRIEFING) READ ABSTRACT |

Federal GBS Cost Take Out Breakfast seminar and videos on Analytics Infographic with GovExec by IBM July 2012 - (Free Research) Access this resource now to learn about one government agency that has trouble finding the right data, another that faces integration problems and one that has a tough time measuring results. Discover how the use of analytics can detect fraud, eliminate waste and drive efficiency in the public sector.  (RESOURCE CENTER) READ ABSTRACT |

SCOPIA Connector for IBM Lotus Sametime by RADVISION June 2008 - (Free Research) RADVISION's SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM's next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.  (WHITE PAPER) READ ABSTRACT |

The Human Energy Crisis: Technology's Role In Supporting Field Workforce, Hourly And High-Volume Hiring Needs by Taleo December 2008 - (Free Research) For all the advances in the technology over the last 20 years, the process of hiring hourly workers has remained fairly static.  (WHITE PAPER) READ ABSTRACT |

Infrastructures for Innovation by Qwest Communications May 2010 - (Free Research) A difficult economy is impacting IT investments, but advanced communications infrastructures bring opportunities for innovation and cost savings. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

CW Europe – February Edition by ComputerWeekly.com February 2013 - (Free Research) Many analysts are predicting that tablets will outsell laptops, this year, and become the most popular type of portable computer device. In this issue of CW Europe we take a look at tablet security, through a range of case studies, highlighting the benefits and downfalls of mobile computing.  (EZINE) READ ABSTRACT |

Presentation Transcript: Developing for the Future - The New Trend for Hosted VXML by West Interactive July 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive June 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.  (WEBCAST) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc. July 2008 - (Free Research) This white paper provides the three best practices for today's profitable contact centers.  (WHITE PAPER) READ ABSTRACT |

iPad in Business: iOS Deployment by Apple Inc. (E-mail this company) April 2013 - (Free Research) In this two-part online seminar, you'll learn about deploying iPhone and iPad in business environments. Learn different approaches to deployment, configuration and management options, device management solutions and app deployment.  (WEBCAST) READ ABSTRACT |

The Virtual Presenter's Handbook by Citrix July 2012 - (Free Research) Speaking at a web seminar involves much more skill and strategy than you might expect. Check out this e-book to explore six witty chapters of tips, advice and insight on delivering virtual presentations and learn how to keep your audience tuned in and interested!  (WHITE PAPER) READ ABSTRACT |

IBM ProtecTIER Deduplication Solutions by IBM May 2011 - (Free Research) IBM ProtecTIER Deduplication solutions, featuring revolutionary and patented HyperFactor data deduplication technology, provide enterprise-class performance, scalability, and proven enterprise-level data integrity to meet the disk-based data protection needs of the enterprise data center down to mid-market environments.  (MICROSITE) READ ABSTRACT |

Xiotech Emprise 5000 and Citrix XenServer 5.5.0 by Xiotech Corporation June 2010 - (Free Research) Xiotech's Emprise 5000 system is a revolutionary concept in data storage. It is built on patented Intelligent Storage Element (ISE) technology and provides a perfectly balanced building block of performance, reliability, and scalability that delivers the lowest total cost of ownership of any SAN or SAN-like storage system on the market.  (WHITE PAPER) READ ABSTRACT |

ExaGrid: Cost-Effective Disk-Based Backup by ExaGrid Systems, Inc. April 2011 - (Free Research) The ExaGrid system is a plug-and-play disk backup appliance that works with existing backup applications. ExaGrid’s patented zone-level deduplication technology minimizes the amount of data to be stored by storing only the unique bytes across backups instead of storing the redundant data. Read on to learn more today!  (DATA SHEET) READ ABSTRACT |

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