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Information Agenda Assessment Tool by IBM
October 07, 2009 - (Free Research)
The cost and complexity of managing increasing volumes of data and content, plus the need to provide trusted information to all users, are driving CIOs to rethink approach to information delivery. This quick self-assessment is the first step to find out how IBM's Info Agenda approach can help your company unlock the business value of information.
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LSI SafeStore™ Encryption Services by LSI Corporation.
September 18, 2008 - (Free Research)
The emergence of self-encrypting drives is timely in mitigating the security vulnerabilities of data-at-rest. LSI is pleased to offer SafeStore™ encryption services which combine local key management with self-encrypting drives.
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eBook: Storage for Electronic Health Care Systems by SearchCIO.com and SearchStorage.com
November 19, 2009 - (Free Research)
With all of the uncertainty surrounding electronic health records, one thing is for sure: You’ll be storing more data, with more protection and for longer times. Read this eBook to learn how to accomplish that without breaking the bank.
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2008 Annual Study: Cost of a Data Breach by PGP Corporation
February 19, 2009 - (Free Research)
This 2008 Ponemon Institute benchmark study, sponsored by PGP Corporation, examines the costs incurred by 43 organizations after experiencing a data breach.
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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
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2010 E-discovery Best Practices from Real-World Cases by Clearwell Systems
October 15, 2009 - (Free Research)
This paper details several best practices derived from real-world cases and explains how Clearwell customers have met their e-discovery challenges and achieved a significant return on investment (ROI) -- often within a single case.
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Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation
January 01, 2009 - (Free Research)
Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
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Self-Service That Really Serves by Oracle Corporation
June 10, 2009 - (Free Research)
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
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Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation
January 26, 2009 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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5 Critical Factors to In-House eDiscovery Success by Clearwell Systems
August 01, 2009 - (Free Research)
eDiscovery for civil litigation is a fact of life in the enterprise. This Technology in Brief, written by Christine Taylor form the Taneja Group, will discuss the top 5 critical factors of an in-house eDiscovery solution.
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Best Practices for Defining and Establishing Effective Archive Retention Policies by Symantec Corporation
June 30, 2007 - (Free Research)
Electronically stored information (ESI) has become a major source of business records, and any organization that uses ESI - from email to word processing to instant messaging - must manage those records. This paper explains best practices for establishing effective archive retention policies.
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Email Archiving, eDiscovery, Compliance, Storage Management by Symantec Corporation
June 18, 2009 - (Free Research)
Email archiving is a burgeoning market at a time when many storage pros are faced with increasing ediscovery requests and compliance regulations. Listen to this podcast to find out the latest developments in email archiving.
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Whitepaper: Roadmap to Effective eGovernment by EMC Corporation
November 20, 2009 - (Free Research)
This detailed handbook covers four stages – from paper-based dependency to the achievement of connected government. A best-practices roadmap will offer you the ideal strategy for your current information infrastructure.
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.
(E-mail this company)
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.
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Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS by myDIALS Inc.
December 18, 2009 - (Free Research)
This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.
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Why Records Management is important by Hewlett-Packard Company
March 06, 2009 - (Free Research)
Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.
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MarketScope for Records Management by IBM
September 10, 2009 - (Free Research)
Organizations have long known that implementing their records management initiatives is challenging. People and processes are both important elements, but choosing the right records management solution can be the difference between success and failure. Read on to learn about selecting the right records management solution for your organization.
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How to Address the Federal Government’s Records Management Challenges by IBM
March 14, 2009 - (Free Research)
This report documents the systemic failure of the U.S. federal government to understand the nature of electronic record keeping. There is a way forward, but first we must change attitudes and perceptions. Read on to learn more about overcoming records management challenges.
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Self-Service Provisioning for Dynamic Data Centers by Surgient
October 27, 2009 - (Free Research)
Despite flat and even shrinking IT budgets, the demand for complex services and
infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform™ streamlines the administration of infrastructure delivery.
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ActiveRoles Server: Active Directory Management - Free Trial! by ScriptLogic Corporation
April 10, 2009 - (Free Research)
Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.
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