WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Oracle eAM's Best Friend - Automated Work Order Attachment Printing by STR Software March 09, 2009 - (Free Research) Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes.  (WHITE PAPER) READ ABSTRACT |

ActiveRoles Server: Active Directory Management - Free Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.  (TRIAL SOFTWARE) READ ABSTRACT |

Podcast- Offering the Cloud to your Clients by Google Apps Authorized Reseller Program September 25, 2009 - (Free Research) In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.  (PODCAST) READ ABSTRACT |

Offering the Cloud to your Clients by Google Apps Authorized Reseller Program September 25, 2009 - (Free Research) In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.  (WEBCAST) READ ABSTRACT |

Virtualization For Better, Faster, More Cost-Effective Quality Assurance by Hewlett-Packard Company April 01, 2008 - (Free Research) Read this white paper to learn how adding Surgient VQMS to HP Quality Center helps you centrally manage and allocate test lab resources from HP Quality Center across multiple and distributed teams according to business policies and quotas, and more.  (WHITE PAPER) READ ABSTRACT |

Webcast: Hear from Your Peers: Take Action now to Lower your Database Costs by IBM October 19, 2009 - (Free Research) Is data management costing you too much money? Join us for a webcast where two IBM DB2 customers will discuss proven strategies that they have incorporated into their IT operations that have resulted in lowering their overall database costs.  (WEBCAST) READ ABSTRACT |

Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities by Information Builders June 01, 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes.  (WHITE PAPER) READ ABSTRACT |

Open Source in the Next Computing Wave by Red Hat January 09, 2009 - (Free Research) The current economic climate is forcing more systematic thinking about costs in general, including those associated with overall complexity and the security and resiliency of large distributed infrastructures. These trends intersect in powerful ways; a new wave of computing is gathering momentum as a result. And open source is playing a major role.  (WHITE PAPER) READ ABSTRACT |

Case Study: Ingram Entertainment Implements Improved ROI and Reliability for Mainframe Data Protection by Data Domain June 08, 2009 - (Free Research) Ingram Entertainment Inc. is the leading national distributor of home entertainment products in the US. Having implemented the Data Domain and Luminex solution they have been able to successfully meet DR goals and achieve significant yearly cost savings.  (CASE STUDY) READ ABSTRACT |

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation April 10, 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.  (TRIAL SOFTWARE) READ ABSTRACT |

LSI SafeStore™ Encryption Services by LSI Corporation. September 18, 2008 - (Free Research) The emergence of self-encrypting drives is timely in mitigating the security vulnerabilities of data-at-rest. LSI is pleased to offer SafeStore™ encryption services which combine local key management with self-encrypting drives.  (PRODUCT OVERVIEW) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

Top 10 Reasons to Add Surgient Self-Service to VMware Virtual Infrastructure by Surgient October 28, 2009 - (Free Research) Learn the top 10 reasons to add Surgient's self-service provisioning and management to help you get even more from your VMware investment.  (ANALYST BRIEF) READ ABSTRACT |

Self-Service Provisioning for Dynamic Data Centers by Surgient October 27, 2009 - (Free Research) Despite flat and even shrinking IT budgets, the demand for complex services and infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform™ streamlines the administration of infrastructure delivery.  (DATA SHEET) READ ABSTRACT |

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.  (TRIAL SOFTWARE) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.  (PRESENTATION) READ ABSTRACT |

VI Service Desk Version 4.0.1 - Free 30 Day Trial! by Velocity Integrations Software, Inc. September 18, 2009 - (Free Research) VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.  (TRIAL SOFTWARE)

Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation January 01, 2009 - (Free Research) Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.  (WHITE PAPER)

PODCAST: Do-It-Yourself BI Done Right: The Secret Sauce is SaaS by myDIALS Inc. December 08, 2009 - (Free Research) This podcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.  (PODCAST) READ ABSTRACT |

Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management by IntelliResponse October 14, 2009 - (Free Research) In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.  (WHITE PAPER) READ ABSTRACT |

Do-It-Yourself BI Done Right: The Secret Sauce is SaaS by myDIALS Inc. November 19, 2009 - (Free Research) This webcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can.  (WEBCAST) READ ABSTRACT |

Self-Service is Coming to IT Service Delivery…What You Need to Know by Surgient October 28, 2009 - (Free Research) User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.  (WEBCAST) READ ABSTRACT |

Self-Service That Really Serves by Oracle Corporation June 10, 2009 - (Free Research) To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.  (WHITE PAPER) READ ABSTRACT |

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 26, 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.  (WHITE PAPER) READ ABSTRACT |

Google Communications Intelligence Report 2009: Business in the Cloud - 2009 Outlook by Google December 01, 2009 - (Free Research) This white paper will share the findings of a global, multi-industry study (sponsored by Google) of 1,125 IT decision makers to track perceptions about cloud computing and the key business drivers behind the growth in cloud-based solutions.  (WHITE PAPER) READ ABSTRACT |

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