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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Choosing the Right Security Solution: Moving Beyond SSL to Establish Trust by VeriSign Australia

August 06, 2010 - (Free Research)
This paper explores new developments in website security that online businesses should be implementing to build confidence in their sites, protect valuable brands and safeguard customers’ sensitive information, not to mention improving their bottom line. 
(WHITE PAPER) READ ABSTRACT |

SSL: The Backbone of Doing Business over the Internet by VeriSign, Inc

October 2008 - (Free Research)
Read this white paper to learn about technology in place today that helps online businesses protect sensitive customer data, authenticate themselves, and build consumer trust. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact

January 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Multilayer Security: Enabling a Sustainable Alternative to Paper-Based Customer Communications by VeriSign EMEA

November 2007 - (Free Research)
A multilayer security approach delivers the end-to-end solution needed to comprehensively target various security issues. 
(WHITE PAPER) READ ABSTRACT |

Controlling High Fraud Risk of International Transactions iovation Reputation Services by iovation, Inc.

March 2008 - (Free Research)
Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers. 
(WHITE PAPER) READ ABSTRACT |

Data Quality and Identity Resolution by Informatica

May 2008 - (Free Research)
This paper describes how identity resolution complements and extends the application of data quality and data integration processes into business applications. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Management in the New Era of Mobility by IBM

August 2012 - (Free Research)
View this white paper to learn more about how your business can obtain higher revenues, lower costs and higher customer satisfaction. Mobility provides businesses with the opportunity to provide customers with unique value. It gives customers a channel to interact with their preferred companies. 
(WHITE PAPER) READ ABSTRACT |

A smarter approach to CRM: An IBM perspective by IBM

February 2012 - (Free Research)
With instant access to information, customers expect a purchase experience that matches the ease and speed of the information-gathering experience. Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond on the customers' terms. 
(WHITE PAPER) READ ABSTRACT |

Creating a Dynamic Information Infrastructure by IBM

September 2009 - (Free Research)
Discussions with customers and research into vendor offerings are the basis of this white paper. It prescribes a customer transformation roadmap, profiles two customers’ information infrastructure journeys, and provides an analysis of IBM’s and EMC’s associated visions and strategies. 
(WHITE PAPER) READ ABSTRACT |

Case Study: The Push For Simple, Cost-effective PCI Compliance by Dell SecureWorks UK

July 2012 - (Free Research)
To avoid fines and meet an upcoming compliance deadline, call centre services provider, RESPONSE (Building Rewarding Relationships), needed to improve security. Read this paper to learn how the organisation secured an easily installed and managed security solution that could also be deployed in time to meet the looming deadline. 
(WHITE PAPER) READ ABSTRACT |

The Elephant in the Room - Cloud Security and what Vendors and Customers Need to do to Stay Secure by Rackspace Hosting

May 2011 - (Free Research)
Both vendors and customers share the responsibility of cloud security, and each have their own part to play. This white paper highlights a non-profit organization's findings on the most typical security practices across the cloud computing industry. 
(WHITE PAPER) READ ABSTRACT |

Data Loss Prevention for IBM i by Innovatum, Inc.

April 2010 - (Free Research)
Open system technology has introduced real threats to data; making loss—whether from theft, malicious manipulation or inadvertent misuse—easier than before. The IBM i has exceptional audit capabilities making it one of the most secure technology platforms. Read this white paper to learn how the IBM i might be a good solution for your organization. 
(WHITE PAPER) READ ABSTRACT |

Why Cloud? Better Security than Most Companies Can Provide Themselves by Five9

May 2013 - (Free Research)
This white paper explains how cloud security may be the safer investment for businesses, including customer-oriented organizations and contact centers. Discover why moving applications to the cloud could better protect your data than if it were kept on-premise. 
(WHITE PAPER) READ ABSTRACT |

Customer Satisfaction with Email Archiving Systems by Sunbelt Software

January 2010 - (Free Research)
Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process. 
(WHITE PAPER) READ ABSTRACT |

Oracle Data Mining 11g Release 2 Competing on In-Database Analytics by Oracle Corporation

June 2012 - (Free Research)
This paper offers an overview of Oracle Data Mining, detailing how you can build predictive models to better target customers, develop detailed customer profiles and detect and prevent fraud. Read on and learn how this data mining tool eliminates data extraction and movement, delivers the lowest TCO compared to traditional vendors and more. 
(WHITE PAPER) READ ABSTRACT |

Taking Managed Security Services To The Next Level by Webroot

October 2013 - (Free Research)
This white paper discusses the changing IT security landscape, how MSPs will be impacted, and what they can do for their customers in the face of these security challenges. 
(WHITE PAPER) READ ABSTRACT |

Securing the Social Network: How to Embrace Emerging Technologies Without Putting Critical Data at Risk by Websense, Inc.

July 2011 - (Free Research)
Organizations today are integrating platforms such as Facebook, LinkedIn, and Twitter as a way to engage with customers and capitalize on marketing opportunities. However, these social networks are targets for  cybercriminals. View this paper to explore the oportunities and risks of social networking and learn best practices for ensuring security. 
(WHITE PAPER) READ ABSTRACT |

The Value of Integrated Security by Cisco Systems, Inc.

November 2008 - (Free Research)
Security breaches can attack a company from a wide range of sources, including the company's own networked PCs and servers. This paper explains how Cisco is merging innovative network security technology with more than 20 years of routing expertise to redefine network security and provide customers with end-to-end network protection. 
(WHITE PAPER) READ ABSTRACT |

Business Value Analysis Study: Citizens Business Bank by Symantec Corporation

March 2009 - (Free Research)
As a result of its relationship with Symantec, Citizens is achieving substantial business value. The Alchemy Solutions Group conducted a Total Operational and Economic Impact (TOEI) analysis of the different solutions deployed and quantified business value. Read this paper to see what they found. 
(WHITE PAPER) READ ABSTRACT |

The Social Business: Advent of a new age by IBM

February 2011 - (Free Research)
This paper outlines the why organizations need to become social businesses today. Read on to learn how your business can become social through crafting the right blueprint relying on networks, social and real-time collaboration, mobility and integration, how to deepen your customer relationships and the benefits associated with it, and much more. 
(WHITE PAPER) READ ABSTRACT |

Staples Case Study by IBM

September 2011 - (Free Research)
Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers. 
(CASE STUDY) READ ABSTRACT |

Readying your Portals for Social Business by IBM

August 2011 - (Free Research)
Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals. 
(WHITE PAPER) READ ABSTRACT |

IBM Internet Security Systems X-Force® 2008 Mid-Year Trend Statistics by IBM

July 1967 - (Free Research)
Read this white paper to discover the implications, so you can enhance information security for the rest of 2008 and beyond. 
(WHITE PAPER) READ ABSTRACT |

Securely Enable Online Business by CA Technologies.

September 2012 - (Free Research)
Historically, security practices meant less productivity and growth for businesses, but it no longer has to be a trade-off. In order for organizations to effectively grow their business, protection and efficiency need to go hand in hand. Read this white paper to find out more about improving security without sacrificing productivity. 
(WHITE PAPER) READ ABSTRACT |

How Can Security Management Technologies Help Me with PCI Compliance? by CA Technologies.

August 2009 - (Free Research)
Read this paper to learn how CA Security Management provides comprehensive and proven solutions to help achieve PCI compliance by ensuring the privacy of all confidential cardholder information, and detecting and correcting areas of potential exposure. 
(WHITE PAPER) READ ABSTRACT |

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