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eGuide: Expert Tips for Deploying Secure Messaging Technologies by Microsoft

October 2008 - (Free Research)
This eGuide discusses the critical importance of securing these messaging systems and looks at various methods for protecting the information that is transmitted via these technologies. 
(WHITE PAPER) READ ABSTRACT |

IBM Lotus Sametime Demo: Unified Communications and Collaboration Solution by IBM

March 2009 - (Free Research)
IBM Lotus Sametime software provides an easy-to-use unified communications and collaboration solution with the policy controls and security features your business requires. Check out this demo to see how IBM Lotus Sametime can be used in everyday business situations to quickly and efficiently communicate and drive business success. 
(DEMO) READ ABSTRACT |

Business-Class Security and Compliance for On-Demand Instant Messaging by WebEx Communications, Inc.

December 2006 - (Free Research)
Instant messaging (IM) can increase productivity, but not without potentially compromising the security and privacy of the information that is being shared. Read this paper to learn how your organization can securely meet its business goals with IM. 
(WHITE PAPER) READ ABSTRACT |

IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat and JBoss

IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative. 
(SOFTWARE PRODUCT)

The Growing Importance of E-Discovery on Your Business by Google Apps

November 2008 - (Free Research)
The goal of this white paper is to focus on the key issues involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. 
(WHITE PAPER) READ ABSTRACT |

Outbound Email and Data Loss Prevention in Today’s Enterprise, 2010 by Proofpoint, Inc.

September 2010 - (Free Research)
This report summarizes the findings of Proofpoint’s seventh annual survey of enterprise attitudes about outbound email, content security and data protection. Its goal is to help raise awareness of the policy, technology and cultural issues surrounding email and Web monitoring, data protection and information leaks. 
(WHITE PAPER) READ ABSTRACT |

3-2-1 Contact the Call Center by SearchCRM

January 2013 - (Free Research)
Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat. 
(WHITE PAPER) READ ABSTRACT |

The Case for Server-Based Messaging Security Solutions - Webcast by Sunbelt Software

August 2008 - (Free Research)
What are some of the latest, messaging-based security threats and risks to your organization? How is a server-based, security solution able to address those risks, in many cases better than a hosted or appliance-based solution? 
(WEBCAST) READ ABSTRACT |

e-Book: Chapter 6 - Ten Hidden E-Discovery Hazards by Symantec Corporation

August 2008 - (Free Research)
This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises. 
(WHITE PAPER) READ ABSTRACT |

Nutra-Flo Drives Global Business with Robust Collaboration Platform by IBM

March 2009 - (Free Research)
Read this case study to see how Nutra-Flo Company adopted Lotus Notes and Domino 8 to collect collaborative applications in a single customizable interface and conveniently group communications, helping to improve staff productivity. 
(CASE STUDY) READ ABSTRACT |

eGuide: Information Security - Buyer's Guide to Messaging Security by Proofpoint, Inc.

November 2009 - (Free Research)
Protecting messaging services is an important part of any business messaging strategy. Vulnerabilities abound when you allow messaging traffic for delivery over the Internet. The scope of this guide will focus on email security although many of these concepts will also apply to other types of messaging. 
(EGUIDE) READ ABSTRACT |

Top 10 Steps to Protecting Your Organization’s Privacy Data by McAfee, Inc.

March 2010 - (Free Research)
Over the last few years, the challenge of protecting privacy data has been compounded by increasing compliance regulations that can mean fines - or even jail time - if privacy data is mishandled. This white paper presents the top ten regulatory compliance requirements to consider when selecting a privacy data protection solution. 
(WHITE PAPER) READ ABSTRACT |

Blackberry Enterprise Server for Novell GroupWise by BlackBerry

February 2009 - (Free Research)
The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger. 
(ARTICLE) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

Become a social business on the cloud: IBM SmartCloud for Social Business collaboration services by IBM

April 2012 - (Free Research)
This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity. 
(WHITE PAPER) READ ABSTRACT |

5 Steps to Automating Accounts Payable by Kofax, Inc.

February 2009 - (Free Research)
This white paper proposes a 5-step approach to automate an accounts payable operation, describing the typical costs of processing invoices manually and the saving that can be achieved with each of the incremental steps. 
(WHITE PAPER) READ ABSTRACT |

Blackberry Enterprise Solution: Security Technical Overview by BlackBerry

December 2008 - (Free Research)
This document describes the security features of the BlackBerry Enterprise Solution and provides an overview of the BlackBerry security architecture. 
(WHITE PAPER) READ ABSTRACT |

HP E5000 Messaging System for Microsoft Exchange Server 2010 by HP and Microsoft

April 2011 - (Free Research)
Email, voicemail, instant messaging, social networking, messages, faxes, shared calendars, and centralized contacts are all essential for boosting productivity and collaboration. Email has evolved from more than just text. Many would find the situation daunting, but smart organizations know the solution. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Instant Messaging Management by Dell Software

October 2008 - (Free Research)
Instant messaging is a powerful tool, but is your organization protected from malware/viruses, reduced productivity and accidental transfer of sensitive documents? Read this paper to learn how to mitigate these risks. 
(WHITE PAPER) READ ABSTRACT |

Reducing the Cost of SOA Integration: The Message-Driven ESB Effect by Fiorano Software, Inc.

August 2008 - (Free Research)
Fiorano has developed the only Message-Driven Service Orientated Architecture platform deployed on a peer-to-peer Enterprise Service Bus. Learn how it can help CIO's solve their highly constrained and demanding SOA Integration problems. 
(WHITE PAPER) READ ABSTRACT |

How to Fine-Tune Your Contact Center by TechTarget

March 2014 - (Free Research)
If your call center has issues keeping up with new technological advancements in communication like social and mobile then it's time for a multi-channel makeover. This e-book delves into how different contact centers have evolved with the times rather than become outdated and how you cane remain competitive in this growing environment. 
(RESOURCE)

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems

Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security. 
(SOFTWARE PRODUCT)

Finally, a Simple Way to Deploy a Customer Contact Center by Contactual (Now 8x8, Inc.)

February 2010 - (Free Research)
The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Getting Started with Unified Communications in an Exchange 2007 Environment by Dell, Inc.

February 2009 - (Free Research)
Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

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