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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

TechGuide: Endpoint Security Management by SearchSecurity.com

September 11, 2013 - (Free Research)
This expert TechGuide will help you develop your endpoint security management transition plan, with key factors to consider during the next 12 months. 
(EGUIDE) READ ABSTRACT |

Layered Security: Why It Works - December 2013 by Symantec Corporation

December 31, 2013 - (Free Research)
This guide explores the importance of deep, layered security strategies and how network security can help ensure security for your system. 
(ANALYST REPORT) READ ABSTRACT |

Why It’s Time for Enterprises to Secure Mac Computers by Symantec Corporation

December 31, 2013 - (Free Research)
This guide explores the importance of protecting your Macs with endpoint security software and outlines how malware and advanced persistent threats look to infiltrate your operating systems. 
(WHITE PAPER) READ ABSTRACT |

Hidden Lynx: Professional Hackers for Hire by Symantec Corporation

September 17, 2013 - (Free Research)
In this white paper, uncover the facts behind security's most threatening presence, the Hidden Lynx group, which uses more sophisticated, targeted attacks, and has the ability to adapt to defense methods. 
(WHITE PAPER) READ ABSTRACT |

Threat-Aware Identity and Access Management for Cloud, Mobile and Enterprise Security by IBM

December 31, 2013 - (Free Research)
This white paper features threat-aware IAM software that offers centralized security management across both physical and virtual applications. 
(WHITE PAPER) READ ABSTRACT |

Securosis Report: Replacing Your SIEM with Security Management 2.5 Yet? by IBM

February 01, 2014 - (Free Research)
This white paper offers insight on the needs and requirements that security information and event management (SIEM) solutions should address. Read on to learn if your current SIEM vendor is enough, or if you should consider a replacement that better fits today's IT environment. 
(WHITE PAPER) READ ABSTRACT |

Managing Security Risks and Vulnerabilities by IBM

January 31, 2014 - (Free Research)
Read now to learn about automated labor-saving automation, a platform that incorporates vulnerability analysis, risk management, and remediation support, all within a single console. 
(WHITE PAPER) READ ABSTRACT |

SANS Survey: 20 Critical Security Controls by IBM

June 30, 2013 - (Free Research)
This SANS report explores the execution of Critical Security Controls (CSCs) and how organizations have responded thus far. Read on to learn more about its implications on the future of security controls. 
(WHITE PAPER) READ ABSTRACT |

Boosting Enterprise Security with Integrated Log Management by IBM

May 31, 2013 - (Free Research)
Explore how replacing your legacy, siloed log management systems with an integrated approach is crucial to reducing security risks and improving compliance across your diverse IT environments. 
(WHITE PAPER) READ ABSTRACT |

IBM zSecure Compliance and Administration by IBM

March 11, 2013 - (Free Research)
View this webcast to learn how you can improve collaboration with your employees and business data. Find out the key to keeping up with today's fast-paced culture and how you can ensure your data is protected no matter where your employees access the information. 
(WEBCAST) READ ABSTRACT |

Secure By Design: Building Identity-based Security into Today’s Information Systems by IBM

March 11, 2013 - (Free Research)
Consult this white paper to learn how you can improve your IT strategy. As the number of IT security incidents increases, businesses must begin to invest in information security and IT risk management. Find out how you create a security technique that is built-in to your company's structure by reading this resource. 
(WHITE PAPER) READ ABSTRACT |

Get actionable insight with security intelligence for mainframe environments by IBM

March 08, 2013 - (Free Research)
View this white paper to learn more about the importance of alerts with enterprise security. Find out how you can deliver integrated threat analysis, real-time alerts, and audit consolidation to manage today's growing threats. This resource discusses how you can enhance security without increasing overhead. 
(WHITE PAPER) READ ABSTRACT |

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