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TiVo Reduces Call Center Costs by Google Search Appliance
November 29, 2010 - (Free Research)
Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video.
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Unified Communication Manager - Class of Service by Global Knowledge
February 14, 2013 - (Free Research)
This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations.
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The Best PCI Audit of Your Life by Lumension
August 13, 2009 - (Free Research)
This white paper will detail a strategy that enables companies to easily gain PCI compliance and ensure effective security. By mapping technical controls to PCI standards and by continuously monitoring, assessing, and reporting the status of your environment, you can make your PCI audit the most efficient and actionable of your life.
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Secure Web Gateway Buyers Guide by BlueCoat
October 31, 2012 - (Free Research)
This white paper from BlueCoat acts as a buyer's guide, designed to help you determine the key areas you should focus on during your search for the best Secure Web Gateway solution.
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GFI FAXmaker by GFI Software
GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price.
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Capturing a Competitive Advantage with a Secure Payments Infrastructure by Intel
May 05, 2011 - (Free Research)
A number of factors are driving financial institutions to re-evaluate their payment methods. These factors include regulations such as Single Euro Payments Area in Europe, which calls for new payment vehicles for customers. Find out how one financial institution was able to meet compliance demands by utilizing a secure payments infrastructure.
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Identity Finder Enterprise Suite 4.5 by Identity Finder, LLC
July 26, 2010 - (Free Research)
Identity Finder accurately finds and allows remediation of sensitive data across desktops, laptops, servers, databases, and websites. This can be performed agent or agentlessly with full dynamic policy and reporting capability.
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SonicWALL PCI Compliance Solution Brief by SonicWALL
February 14, 2011 - (Free Research)
The Payment Card Industry (PCI) Data Security Standard (DSS) applies to any organization that processes, transmits or stores payment card transactions or cardholder information. PCI applies not only to retailers but also to any business that accepts a single payment card transaction, no matter the size or industry.
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Case Study: Fast, reliable Payment Card Industry compliance by Dell SecureWorks UK
July 16, 2012 - (Free Research)
To avoid fines and meet an upcoming compliance deadline, call centre services provider, RESPONSE (Building Rewarding Relationships), needed to improve security. Read this paper to learn how the organisation secured an easily installed and managed security solution that could also be deployed in time to meet the looming deadline.
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Reducing PCI DSS Scope: The Gateway Approach by Intel
March 02, 2012 - (Free Research)
This White Paper discusses how you can generate tokens that replace credit card numbers with surrogates, removing systems from PCI DSS "Scope" -- which include any network components that are the primary focus of PCI DSS regulation, compliance and assessment.
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PCI Compliance Made Simple by Alert Logic
February 20, 2008 - (Free Research)
Major data breaches have caused untold damage. These unfortunate events have led to the creation of a data security standard (PCI DSS) that all payment card industry members must comply to. This white paper helps to simplify and provide a deeper understanding of the PCI DSS v1.1 and discusses best practices to achieve PCI compliance.
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Podcast - Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc
(E-mail this company)
March 07, 2006 - (Free Research)
The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.
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Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems
Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.
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Overview of Windows Search Technologies by Global Knowledge
February 2009 - (Free Research)
This paper helps us to understand the importance of desktop search tools fit in the universe of Microsoft search tools.
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Microsoft Dynamics® CRM for Healthcare by Microsoft
October 2011 - (Free Research)
In addition to providing quality care, health care facilities continuously search for ways to increase patient satisfaction and proactively manage their overall health.Inside this white paper, learn about CRM technologies that help meet these goals by supporting chronic disease management, business intelligence and more.
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Making Lync Your Softphone by AVST
(E-mail this company)
April 2013 - (Free Research)
This video explores how AVST's Intelligent Gateway can help you bridge the gap between your collaborative applications and your existing PBX, allowing you to unlock the power of UC without upgrading or replacing your PBX.
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PCI Council issues mobile application rules for software developers by Hewlett-Packard Company
April 2013 - (Free Research)
The Payment Card Industry (PCI) Security Standards Council has demanded the development of mobile applications that include comprehensive security controls. This expert resource will help you understand what the new guidelines call for in terms of security controls, the history behind these standards, and further developments.
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VW Credit, Inc. by Aspect
March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.
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PCI Compliance Made Simple by Alert Logic
March 2007 - (Free Research)
This white paper helps to simplify and provide a deeper understanding of the PCI DSS v1.1, discusses best practices to achieve PCI compliance, and identifies which of these requirements can be satisfied by Alert Logic.
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Security Whitepaper: Google Apps Messaging and Collaboration Products by Google Apps
January 2011 - (Free Research)
Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more.
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Security Whitepaper: Google Apps Messaging and Collaboration Products by Google
July 2010 - (Free Research)
Google Apps provide familiar, easy to use products and services for business settings. These services enable customers to access their data virtually anytime and anywhere from Internet-capable devices. This computing environment is called "the cloud." Read this white paper to learn more.
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A Pragmatic Approach to SIEM by Tripwire, Inc.
February 2011 - (Free Research)
In this paper we will take a look at this disturbing trend and provide useful guidance for maximizing the value of SIEM and log management tools, while focusing on protecting systems and data not on simply checking the compliance check box.
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KPMG 2012 Global Technology Innovation Survey by ComputerWeekly.com
June 2012 - (Free Research)
<p>China and the US are the countries most likely to come up with disruptive technology breakthroughs over the next four years, but Europe is lagging, this report from KPMG reveals.</p>
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