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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix

July 2008 - (Free Research)
Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. 
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LimelightHD: Transforming the digital media experience with fast delivery of stunning full-screen HD video by Limelight Networks, Inc.

March 2009 - (Free Research)
Read this brief paper to learn how with LimelightHD, a revolutionary new service from Limelight Networks, you'll delight viewers with true HD video that renders in amazing clarity and speed over the Internet. 
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Harvard Business Publishing Uses Open Source ECM to Transform into a Digital Media Enterprise by Rivet Logic Corporation

March 2009 - (Free Research)
Rivet Logic and Harvard Business Publishing (HBP) implemented an enterprise content management (ECM) solution that unlocked content across all publishing divisions. This agile solution enabled HBP to broaden and accelerate its digital publishing activities by making content easily searchable and manageable for all business end-users. 
(CASE STUDY) READ ABSTRACT |

Digital Billboard Advertising - New Life for a Classic Medium by Motorola, Inc.

March 2009 - (Free Research)
Read this paper to learn more about the emerging trend of digital billboard advertising and how it can enhance responsiveness, flexibility and profits. 
(WHITE PAPER) READ ABSTRACT |

Limelight Networks Case Study - Nintendo of Europe by Limelight Networks, Inc.

October 2013 - (Free Research)
Limelight Networks, Inc. has engineered an integrated suite of cloud-based Software, which allows organizations to optimize all aspects of their online digital presence across web, mobile, social, and large screen channels. 
(CASE STUDY) READ ABSTRACT |

Digital CRM and the Customer Experience by IBM

March 2014 - (Free Research)
This e-guide from the experts at SearchCRM.com describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce. 
(EGUIDE) READ ABSTRACT |

European IT Law Briefing: Recruitment and social media by ComputerWeekly.com

May 2013 - (Free Research)
Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

From Disney to dishwashers: Digital CRM to change customer experience by IBM

November 2013 - (Free Research)
Access this expert e-guide to uncover how CRM has changed the entire customer experience and how this kind of technology can truly benefit your organization. 
(EGUIDE) READ ABSTRACT |

SharePoint E-zine Volume 12: SharePoint Taxonomies That Stand the Test of Time by SearchWinIT

July 2009 - (Free Research)
In this month's issue, learn ways to accommodate permanent departments and business functions as well as ad hoc collaboration when building out your SharePoint taxonomies. 
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How Micro-Electro-Mechanical systems are taking over mobile devices by ComputerWeekly.com

February 2012 - (Free Research)
In this report extract Juniper Research looks at the growing use of MEMS (micro-electro-mechanical systems) in mobile devices, tables, laptops and notebooks. 
(ANALYST BRIEF) READ ABSTRACT |

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc.

October 2012 - (Free Research)
In this resource, learn why the website as you know it is dead, and find guidance to help you engage and interact with customers through your content and build a stronger digital presence. 
(WHITE PAPER) READ ABSTRACT |

What's New With Microsoft Office Communications Server 2007 R2 by Microsoft

March 2009 - (Free Research)
This presentation transcript explains the new features and functionality in the Office Communications Server 2007 R2, the application that continues to deliver on the Microsoft promise to streamline communications for users, give IT organizations the flexibility and control they need, and provide an extensible communications platform. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Business Value of IBM's Exceptional Digital Experience Solutions by IBM

November 2013 - (Free Research)
Get the results of an IDC study conducted on behalf of IBM assessing the impact of migrating from a homegrown digital experience platform to IBM's integrated Exceptional Digital Experience suites. 
(WHITE PAPER) READ ABSTRACT |

What if? Unleashing the Potential of Digital Signage by Insight

December 2012 - (Free Research)
In this presentation transcript, Principle Analyst Zeus Kerravala of ZK Research reveals the secrets of utilizing digital signage to its fullest potential. Learn the transformations this technology has gone through, where it's going, and how businesses have successfully leveraged its power. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

How to tackle risk taxonomy by ComputerWeekly.com

November 2010 - (Free Research)
This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available. 
(WHITE PAPER) READ ABSTRACT |

Text Analytics: Two Worlds Collide by SAS

July 2010 - (Free Research)
We're all suffering from information overload. We can’t consume the volume of information that we receive every day, so if we think it might be valuable, we try to file it in a safe place for use at some time in the future. Read this white paper to learn more about the latest mashup for business analysts, Text Analytics. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent

October 2009 - (Free Research)
Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Data Quality and Identity Resolution by Informatica

May 2008 - (Free Research)
This paper describes how identity resolution complements and extends the application of data quality and data integration processes into business applications. 
(WHITE PAPER) READ ABSTRACT |

Advancing Your Digital Marketing Strategy with Webtrends Analytics by WebTrends (E-mail this company)

April 2013 - (Free Research)
In the age of social media, web analytics can help you harness data from a variety of channels to construct and implement an effective, integrated marketing strategy. Check out this helpful white paper to learn how you can advance your digital marketing strategy, grow brand loyalty and build revenue through the use of analytics. 
(WHITE PAPER) READ ABSTRACT |

To SaaS or Not to SaaS: Making Your Digital Measurement Count by Unica Corporation - An IBM Company

September 2010 - (Free Research)
Read To SaaS or Not to SaaS: Make Your Digital Measurement Count by Eric Peterson to choose wisely. 
(WHITE PAPER) READ ABSTRACT |

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