Embarking on a mobile initiative for your business can be overwhelming - supporting a myriad of different devices, screen sizes, and browsers is not easy. This white paper introduces a single platform that offers a complete end-to-end software strategy for developing, deploying and managing mobile applications across all channels. 

Read this article to learn how to alert a BlackBerry smartphone user from a Background application. 

In the context of the contact center, being able to provide agents with insights needed to support and engage customers is critical to deliver a positive customer experience. And agent desktop optimization (ADO) initiatives help contact centers accomplish this objective by empowering agents. Continue on for insights. 

This document is the second in a series of white papers that will explore the problem of missing font information in PDFs. Since its inception, the PDF has revolutionized the way individuals and businesses communicate and exchange information. The promise to maintain informational integrity and display content consistently across many platforms. 

This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience. 

Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. 

It may be time to take a closer look at HTML. These days it's being pushed through all media channels, and it's come a long way since it was first developed. HTML5 now includes canvas, which allows web developers to dynamically draw graphics on the screen without plug-ins. Read this developer's account of his experience trying it out. 

Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs. 

Learn how WebSphere ILOG BRMS allows organizations to easily adapt business rules while ensuring compliance with policy requirements and analyzing the business impact of changes against key KPIs. You will see how the BRMS is used in the back office to create eligibility rules that will be used to automatically screen auto insurance applicants. 

Explore with William McKnight the factors involved and how organizations should go about valuing data quality through modeling and taking the right steps to remediate data quality defects throughout the enterprise. 

According to this Forrester Research report, enterprise mobility is more than just a blip on the screen, and the sooner that CIOs recognize this paradigm shift and put serious resources and strategy towards mobile development and device management, the sooner they can put power in the pockets of their employees, customers and partners.