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IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Embrace the New Era of Data Center Services and the Cloud by Hewlett-Packard Company December 17, 2012 - (Free Research) Read this white paper to learn about the trends affecting the data center and how cloud services are playing a huge role in helping organizations to modernize, improve utilization, and future-proof their data centers for current and future success.  (WHITE PAPER) READ ABSTRACT |

Embrace the new era of data center and cloud services by Hewlett-Packard Limited November 15, 2012 - (Free Research) Read this white paper to learn about the trends affecting the data center and how cloud services are playing a huge role in helping organizations to modernize, improve utilization, and future-proof their data centers for current and future success.  (WHITE PAPER) READ ABSTRACT |

Borderless Applications and the Changing Face of Application Performance Management by Compuware Corporation April 12, 2011 - (Free Research) This paper discusses the shift in application performance management by IT operations and it provides insight into how best to ensure applications spanning across all boundaries of enterprise and the Internet can successfully be monitored and managed to meet the needs of the business.  (WHITE PAPER) READ ABSTRACT |

Incorporating Wireless into the Business Continuity Plan by AT&T Corp October 13, 2010 - (Free Research) Increasingly WAN-centric enterprises make mobile equipment and services more important for business continuity. To determine the role wireless should play in an organization’s business continuity plan, IT should consider a mix of factors including type of business, physical locations and applications.  (WHITE PAPER)

Cut Government Spending Intelligently by SAP America, Inc. June 29, 2012 - (Free Research) This paper outlines how public sector organizations can boost performance, reduce fraud and do more with less with the latest budget and cost analysis software. Read on to learn how leading government agencies are capitalizing on the latest SAP public sector solutions to streamline operations and improve accountability and transparency.  (WHITE PAPER) READ ABSTRACT |

e-Book: Chapter 4 - ESI Datamap: Managing Litigation Risk by Symantec Corporation July 2008 - (Free Research) This whitepaper explains how an ESI data map serves as a unifying document that ties together information about record locations, litigation hold instructions and retention. Businesses that create an ESI data map their risk of e-discovery noncompliance.  (BOOK) READ ABSTRACT |

Fast, Accurate Management Reporting: eight reasons why spreadsheets may be letting you down. by Indicee April 2010 - (Free Research) While spreadsheets are useful for one off analysis and modeling, they’re not ideal for repeatedly creating reports from large volumes of data. More users are now replacing their spreadsheet based systems with Indicee. By doing so they are improving the timeliness and reliability of their business information with a cost-effective alternative.  (WHITE PAPER) READ ABSTRACT |

A Hidden Security Danger: Network Timing by Symmetricom December 2010 - (Free Research) Most anyone who uses a PC no doubt sees the little clock at the bottom of the screen,dutifully ticking off the minutes of the passing day. But chances are they don’t often think about the role that clock plays in the network to which the PC is attached.  (WHITE PAPER) READ ABSTRACT |

Creating an Effective Security Operations Function by RSA, The Security Division of EMC October 2008 - (Free Research) Read this white paper to understand all the activities and roles in a security operations function - your first step in making those operations more effective and efficient.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Case Studies: Meet Sesco and Dominion by LogMeIn, Inc. April 2013 - (Free Research) Uncover the solution two organizations put in place that helped them achieve ridiculously simple screen-sharing capabilities which fostered collaboration, increased productivity, and had a near-instant effect on their bottom line.  (CASE STUDY) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies September 2008 - (Free Research) Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent October 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry March 2009 - (Free Research) Read this article to learn how to alert a BlackBerry smartphone user from a Background application.  (TECHNICAL ARTICLE)

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation May 2011 - (Free Research) Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs.  (DEMO) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Tablets, Touch Screen Technology Making Inroads in Health IT by Intel June 2012 - (Free Research) This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience.  (VIDEO) READ ABSTRACT |

Roundtable: Green IT: Making sustainability a corporate game-changer by ComputerWeekly.com June 2010 - (Free Research) To discuss 'green' issues, C8 Consulting and document imaging manufacturer Kyocera Mita invited a number of specialists to give their views on the role of ‘green’ and making sustainability a corporate game-changer in the future.  (WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect March 2008 - (Free Research) Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.  (CASE STUDY) READ ABSTRACT |

LimelightHD: Transforming the digital media experience with fast delivery of stunning full-screen HD video by Limelight Networks, Inc. March 2009 - (Free Research) Read this brief paper to learn how with LimelightHD, a revolutionary new service from Limelight Networks, you'll delight viewers with true HD video that renders in amazing clarity and speed over the Internet.  (ARTICLE) READ ABSTRACT |

Leading Marketing Services Firm Cut Conferencing Costs by Third When They Switch to join.me by LogMeIn, Inc. May 2013 - (Free Research) Collaborating with more than 3,000 employees dispersed across the globe can be challenging. Explore the meeting tool one of your peers adopted to help ease the task – and cut the costs.  (CASE STUDY) READ ABSTRACT |

Aberdeen Agent Desktop Optimization: Agents Can Finally Focus on the Customer whitepaper by SAP America, Inc. October 2012 - (Free Research) In the context of the contact center, being able to provide agents with insights needed to support and engage customers is critical to deliver a positive customer experience. And agent desktop optimization (ADO) initiatives help contact centers accomplish this objective by empowering agents. Continue on for insights.  (WHITE PAPER) READ ABSTRACT |

TimeSummit by Exaktime Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.  (SOFTWARE PRODUCT)

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