Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

VW Credit, Inc. by Aspect March 2008 - (Free Research) Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.  (CASE STUDY) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology May 2008 - (Free Research) This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.  (WHITE PAPER) READ ABSTRACT |

Consolidating Service Provider Points of Presence Using Virtualization to Optimize and Consolidate Networks by Juniper Networks, Inc. March 2010 - (Free Research) This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent October 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Managing Web security in an increasing Challenging Threat Landscape by Webroot May 2013 - (Free Research) This resource highlights numerous ways to combat the increasingly sophisticated attacks so prevalent in today's threat landscape. Read now to learn how cloud-based web gateways are a great way to address the numerous forms of cyber-threats popping up almost daily.  (WHITE PAPER) READ ABSTRACT |

How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry March 2009 - (Free Research) Read this article to learn how to alert a BlackBerry smartphone user from a Background application.  (TECHNICAL ARTICLE)

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies September 2008 - (Free Research) Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions.  (WHITE PAPER) READ ABSTRACT |

Choosing the Right Metropolitan Ring for Your Business by AT&T Corp March 2011 - (Free Research) Businesses are evolving and looking for more effective and efficient methods of handling bandwidth, performance and end-point needs. In addition, they are trying to anticipate future needs to help make good networking decisions.  (WHITE PAPER)

LimelightHD: Transforming the digital media experience with fast delivery of stunning full-screen HD video by Limelight Networks, Inc. March 2009 - (Free Research) Read this brief paper to learn how with LimelightHD, a revolutionary new service from Limelight Networks, you'll delight viewers with true HD video that renders in amazing clarity and speed over the Internet.  (ARTICLE) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.  (WHITE PAPER) READ ABSTRACT |

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation May 2011 - (Free Research) Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs.  (DEMO) READ ABSTRACT |

Mirapoint RazorSafe™ by Mirapoint Software, Inc. September 2009 - (Free Research) RazorSafe operates in a low-risk, passive mode and archives all emails, while ensuring minimal impact on your email infrastructure. RazorSafe uses open, standard protocols (POP, IMAP, SMTP) to archive all emails sent or received from the email server.  (DATA SHEET) READ ABSTRACT |

Increasing Productivity for the Windows Mobile Workforce by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The REDFLY Mobile Companion is a smartphone terminal that allows the smartphone to be used like a laptop when connected to REDFLY, its 80-key keyboard and 8-inch display allow users to interact with Word Mobile just like any word processor.  (WHITE PAPER) READ ABSTRACT |

Tablets, Touch Screen Technology Making Inroads in Health IT by Intel June 2012 - (Free Research) This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience.  (VIDEO) READ ABSTRACT |

Five tips to reduce risk from modern web threats by Sophos, Inc. October 2010 - (Free Research) User education and awareness, preventive measures and a modern web security solution are all integral components of a comprehensive defense against today’s web threats. This guide covers some essential preventive measures you should implement to reduce your risk and keep ahead of the threats as much as possible.  (WHITE PAPER) READ ABSTRACT |

Web Threats 2010: The Risks Ramp Up by CSC November 2010 - (Free Research) In the face of unprecedented web threat level growth, CSC CloudProtection for Mail and Web delivers protection of the very highest quality for thousands of businesses worldwide. Read this white paper to learn more about today's web threats and how your business can protect itself against them comprehensively and cost-effectively.  (WHITE PAPER) READ ABSTRACT |

My first steps towards HTML5 – trying out canvas by Intel November 2011 - (Free Research) It may be time to take a closer look at HTML. These days it's being pushed through all media channels, and it's come a long way since it was first developed. HTML5 now includes canvas, which allows web developers to dynamically draw graphics on the screen without plug-ins. Read this developer's account of his experience trying it out.  (PRODUCT REVIEW)

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation March 2008 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...  (WHITE PAPER) READ ABSTRACT |

Your Data Under Siege: Guard the Gaps with Patch Management by Kaspersky Lab May 2013 - (Free Research) Are you inviting cybercriminals to attack by neglecting needed patches or attempting to manage the patch effort in house? This white paper looks at how cybercriminals are utilizing weaknesses in trusted applications to distribute malware, as well as challenges in trying to track and patch such weaknesses, such as resources, cost, and accuracy.  (WHITE PAPER) READ ABSTRACT |

Kony Enterprise Connectors: Standards-based, Flexible and Configurable Connectors by Kony December 2012 - (Free Research) Embarking on a mobile initiative for your business can be overwhelming - supporting a myriad of different devices, screen sizes, and browsers is not easy. This white paper introduces a single platform that offers a complete end-to-end software strategy for developing, deploying and managing mobile applications across all channels.  (WHITE PAPER) READ ABSTRACT |

See Everything with HP Enterprise Security by Hewlett-Packard Company February 2012 - (Free Research) To protect against the thousands of new threats that emerge every day, organizations need to have complete visibility into the activity across their IT infrastructure. Tune in to this short video to learn how HP ArcSight Security Intelligence platform can help you gain better visibility and enable you to rapidly identify, prioritize and respond.  (VIDEO) READ ABSTRACT |

Mobile Collaboration: Strategies and Challenges by Sprint January 2013 - (Free Research) This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues.  (EGUIDE) READ ABSTRACT |

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