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VW Credit, Inc. by Aspect

March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling. 
(CASE STUDY) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

Choosing the Right Metropolitan Ring for Your Business by AT&T Corp

March 2011 - (Free Research)
Businesses are evolving and looking for more effective and efficient methods of handling bandwidth, performance and end-point needs. In addition, they are trying to anticipate future needs to help make good networking decisions. 
(WHITE PAPER)

How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry

March 2009 - (Free Research)
Read this article to learn how to alert a BlackBerry smartphone user from a Background application. 
(TECHNICAL ARTICLE)

Consolidating Service Provider Points of Presence Using Virtualization to Optimize and Consolidate Networks by Juniper Networks, Inc.

March 2010 - (Free Research)
This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization. 
(WHITE PAPER) READ ABSTRACT |

Controlling High Fraud Risk of International Transactions iovation Reputation Services by iovation, Inc.

March 2008 - (Free Research)
Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers. 
(WHITE PAPER) READ ABSTRACT |

TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT)

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent

October 2009 - (Free Research)
Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies

September 2008 - (Free Research)
Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions. 
(WHITE PAPER) READ ABSTRACT |

Managing Web security in an increasing Challenging Threat Landscape by Webroot

May 2013 - (Free Research)
This resource highlights numerous ways to combat the increasingly sophisticated attacks so prevalent in today's threat landscape. Read now to learn how cloud-based web gateways are a great way to address the numerous forms of cyber-threats popping up almost daily. 
(WHITE PAPER) READ ABSTRACT |

Mirapoint RazorSafe™ by Mirapoint Software, Inc.

September 2009 - (Free Research)
RazorSafe operates in a low-risk, passive mode and archives all emails, while ensuring minimal impact on your email infrastructure. RazorSafe uses open, standard protocols (POP, IMAP, SMTP) to archive all emails sent or received from the email server. 
(DATA SHEET) READ ABSTRACT |

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

Tablets, Touch Screen Technology Making Inroads in Health IT by Intel

June 2012 - (Free Research)
This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience. 
(VIDEO) READ ABSTRACT |

Your Data Under Siege: Guard the Gaps with Patch Management by Kaspersky Lab

May 2013 - (Free Research)
Are you inviting cybercriminals to attack by neglecting needed patches or attempting to manage the patch effort in house? This white paper looks at how cybercriminals are utilizing weaknesses in trusted applications to distribute malware, as well as challenges in trying to track and patch such weaknesses, such as resources, cost, and accuracy. 
(WHITE PAPER) READ ABSTRACT |

See Everything with HP Enterprise Security by Hewlett-Packard Company

February 2012 - (Free Research)
To protect against the thousands of new threats that emerge every day, organizations need to have complete visibility into the activity across their IT infrastructure. Tune in to this short video to learn how HP ArcSight Security Intelligence platform can help you gain better visibility and enable you to rapidly identify, prioritize and respond. 
(VIDEO) READ ABSTRACT |

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps

January 2011 - (Free Research)
This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users. 
(ANALYST REPORT) READ ABSTRACT |

Cloud backup best practices: Evaluating cloud backup services by SearchStorage.com

August 2011 - (Free Research)
In this tutorial on cloud backup best practices, learn what you should look for in potential cloud data backup services, questions to ask potential vendors, management and security concerns, and cloud backup services that are popular with larger enterprises. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Taking the Next Step: How to Achieve Breakthrough Success in the IT Managed Services Business by Kaseya

April 2011 - (Free Research)
The drive to build a company from the ground up and offer a competitive product or service that fulfills a need is a powerful pull. Owners of IT service provider businesses are no different. Check out this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Meeting the True Intent of File Integrity Monitoring by Tripwire, Inc.

October 2010 - (Free Research)
In this paper, we give an overview of FIM, an explanation of how FIM provides data protection and improves security, and what capabilities FIM must offer to effectively provide that data protection and security. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Data Retention and Business Continuity Best Practices by IBM

May 2011 - (Free Research)
This SearchStorage.com E-Guide focuses on retention issues that can’t be ignored, how to go about aligning your data protection strategy with business continuity, and leveraging overlooked backup strategies to your advantage. Download this informative e-guide to learn more! 
(EGUIDE) READ ABSTRACT |

See Everything with HP Enterprise Security by Hewlett-Packard Limited

May 2012 - (Free Research)
To protect against the thousands of new threats that emerge every day, organisations need to have complete visibility into the activity across their IT infrastructure. Tune in to this short video to learn how HP ArcSight Security Intelligence platform can help you gain better visibility and enable you to rapidly identify, prioritise and respond. 
(VIDEO) READ ABSTRACT |

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google

January 2009 - (Free Research)
This analyst report presents a spreadsheet cost model to help you calculate your fully loaded on premise email costs and compare it against cloud-based alternatives. 
(ANALYST REPORT) READ ABSTRACT |

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google

January 2009 - (Free Research)
This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users. 
(ANALYST REPORT) READ ABSTRACT |

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