Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Aberdeen Agent Desktop Optimization: Agents Can Finally Focus on the Customer whitepaper by SAP America, Inc. October 31, 2012 - (Free Research) In the context of the contact center, being able to provide agents with insights needed to support and engage customers is critical to deliver a positive customer experience. And agent desktop optimization (ADO) initiatives help contact centers accomplish this objective by empowering agents. Continue on for insights.  (WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology May 2008 - (Free Research) This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.  (WHITE PAPER) READ ABSTRACT |

How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company) October 2005 - (Free Research) The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.  (WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect March 2008 - (Free Research) Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling.  (CASE STUDY) READ ABSTRACT |

Transform Data Center Economics and Meet Dynamic Business Demands: The Business Case for HP BladeSystem Matrix by Red Hat and HP April 2011 - (Free Research) This paper is designed to help you understand the business case for HP BladeSystem Matrix, a converged infrastructure platform for delivering shared services.  (WHITE PAPER) READ ABSTRACT |

Mobile Collaboration: Strategies and Challenges by Sprint January 2013 - (Free Research) This E-Guide from SearchUnifiedCommunications.com explores the challenges small screens present to mobile collaboration and unveils how UC strategies and vendors are responding to these issues.  (EGUIDE) READ ABSTRACT |

Decision Matrix: Selecting an Enterprise Content Management Vendor (Competitor Focus) by EMC Corporation May 2008 - (Free Research) Due to demand from enterprises which want to invest in the most appropriate Content Management solution, Datamonitor has developed the ECM Decision Matrix and selection tool.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

HP CloudSystem Matrix Video Burst IT Capacity with HP CloudSystem Matrix by HP & Intel® May 2012 - (Free Research) This brief video provides important considerations and best practices for IT cloud adoption. View how your IT enterprise can leverage the cloud to achieve extra capacity, global reach and user transparency.  (WEBCAST) READ ABSTRACT |

HP Matrix Operating Environment for a Converged Infrastructure by HP & Intel® March 2011 - (Free Research) This innovation primer details how your organization can respond instantly to business demands with shared-services infrastructure management.  (WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact October 2010 - (Free Research) This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.  (CASE STUDY) READ ABSTRACT |

HP BladeSystem Matrix: Delivering the Converged Infrastructure by HP & Intel® September 2010 - (Free Research) IT organizations that find server deployment complex and inefficient are looking at new options, such as HP's BladeSystem Matrix. Using this converged infrastructure approach, organizations can reduce acquisition costs for servers, storage and network infrastructure, while reducing total cost of ownership.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent October 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

McKesson doubles its development environments and saves millions with HP CloudSystem Matrix by Hewlett-Packard Limited May 2012 - (Free Research) This case study follows McKesson Corporation, a leader in healthcare services and information technology, through their transition from traditional rack-mount server infrastructure to HP CloudSystem Matrix integrated solutions.  (WHITE PAPER) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies September 2008 - (Free Research) Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions.  (WHITE PAPER) READ ABSTRACT |

BI: Drive competitive advantage with high-quality data by IBM January 2012 - (Free Research) Find out how to overcome the business intelligence initiative challenge of low-quality data in this expert e-guide with strategies such as translation matrix entries and historical data scrubbing.  (EGUIDE) READ ABSTRACT |

Command your Infrastructure Like a Visionary: HP Integrity Servers Deliver the First Mission-Critical Converged Infrastructure by HP & Intel® May 2010 - (Free Research) Blade Scale architecture is anchored by the world’s first mission-critical converged infrastructure and serves up a unified blade architecture from x86 to HP Superdome, always-on resiliency, FlexFabric, Matrix Operating Environment and others. This white paper provides the inside information you need.  (WHITE PAPER) READ ABSTRACT |

HP CloudSystem Matrix: Build and manage your laaS by HP & Intel® May 2013 - (Free Research) This white paper examines the first steps for implementing infrastructure as a service for private or hybrid cloud deployment. Learn more about the features and benefits of a cloud platform that can support your efforts as you build and manage your IaaS environment.  (WHITE PAPER) READ ABSTRACT |

How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry March 2009 - (Free Research) Read this article to learn how to alert a BlackBerry smartphone user from a Background application.  (TECHNICAL ARTICLE)

HP CloudSystem Matrix: Managing at a Higher Level by Hewlett-Packard Company July 2011 - (Free Research) This white paper examines IT management challenges from a fundamental and system standpoint. In addition, it introduces the concept of a service-oriented and automated approach to IT management.  (WHITE PAPER)

HP CloudSystem Matrix: Building a Private Cloud by Hewlett-Packard Company July 2011 - (Free Research) Check out this white paper and begin to understand how you can be successful in your private cloud adoption.  (WHITE PAPER)

HP CloudSystem Matrix: Building a Private Cloud by Hewlett-Packard Company May 2012 - (Free Research) This white paper highlights an easy to deploy and use, cloud ready IT infrastructure well suited for today’s enterprise IT.  (WHITE PAPER) READ ABSTRACT |

McKesson doubles it development environments and saves millions with HP CloudSystem Matrix by HP & Intel® July 2011 - (Free Research) McKesson is a true converged infrastructure success story. In this resource, get the details on how this healthcare industry player upgraded it's server environment, resulting in improved data growth, reduced and deployment time.  (WHITE PAPER) READ ABSTRACT |

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