Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Controlling High Fraud Risk of International Transactions iovation Reputation Services by iovation, Inc. March 2008 - (Free Research) Iovation has pioneered a technology for online fraud screening. This white paper examines how e-Commerce businesses can fight online fraud without turning away business based on the geographic locations of customers.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Meeting the Demand for Multi-Screen Experience by Alcatel-Lucent October 2009 - (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This presentation transcript discusses a new multi-screen solution and how it can support these market needs.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

With Dashboards - Formatting and Layout Definitely Matter by Corda Technologies September 2008 - (Free Research) Read this whitepaper to learn the best practices for dashboard formatting and layout. It also discusses nine dashboard design problems and solutions.  (WHITE PAPER) READ ABSTRACT |

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation March 2008 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to...  (WHITE PAPER) READ ABSTRACT |

How To - Alert a BlackBerry smartphone user from a Background application by BlackBerry March 2009 - (Free Research) Read this article to learn how to alert a BlackBerry smartphone user from a Background application.  (TECHNICAL ARTICLE)

Tablets, Touch Screen Technology Making Inroads in Health IT by Intel June 2012 - (Free Research) This 2-minute video highlights some of the more significant trends in health IT today. Within, learn how touch-screen technology and tablet devices are changing the face of health care, allowing caregivers and patients to encounter a much richer, more interactive – and, ultimately, better overall – experience.  (VIDEO) READ ABSTRACT |

Epicor's IT Service Management - Expert IT Help Desk Software by Epicor Software Corporation   (SOFTWARE PRODUCT)

Human Capital: The New Measure of Performance in Manufacturing by Kronos Incorporated October 2010 - (Free Research) This paper explains how workforce selection - using science-based Behavioral Assessments to screen, select, and hire the best talent - is emerging as a vital new source of strategic advantage for manufacturers. Read on to learn how using behavioral assessments to hire new employees can greatly improve the accuracy of hiring decisions.  (WHITE PAPER) READ ABSTRACT |

Inventory Optimization Can Increase Your Profitability by IBS, International Business Systems April 2008 - (Free Research) The core objective of a good inventory management system is to provide the best possible customer service within the restraint of the lowest practical inventory costs.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Mobile load: Performance testing for mobile applications by Hewlett-Packard Company May 2013 - (Free Research) Mobility presents a new set of challenges for your dev and testing teams - ensuring consistent quality is much more difficult when you've got several devices to consider. Check out this resource to learn about the particular testing challenges that come with mobile apps, and how mobile testing really differs from traditional performance testing.  (WHITE PAPER) READ ABSTRACT |

Leading Marketing Services Firm Cut Conferencing Costs by Third When They Switch to join.me by LogMeIn, Inc. May 2013 - (Free Research) Collaborating with more than 3,000 employees dispersed across the globe can be challenging. Explore the meeting tool one of your peers adopted to help ease the task – and cut the costs.  (CASE STUDY) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Visy Recycling Deploys 'In Truck' Route Management & Data Capture by Kony May 2013 - (Free Research) This brief case study illustrates how Visy Recycling turned to a third-party mobile app provider to replace their inefficient, paper-based operations with electronic in-truck devices to record delivery data directly to SAP systems.  (CASE STUDY) READ ABSTRACT |

LimelightHD: Transforming the digital media experience with fast delivery of stunning full-screen HD video by Limelight Networks, Inc. March 2009 - (Free Research) Read this brief paper to learn how with LimelightHD, a revolutionary new service from Limelight Networks, you'll delight viewers with true HD video that renders in amazing clarity and speed over the Internet.  (ARTICLE) READ ABSTRACT |

Computer Weekly – 12 February 2013: Can BlackBerry 10 bridge the business-consumer smartphone divide? by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, we look at the new smartphone from BlackBerry – it's designed to please both business and consumer users, but is it enough to save the company? We examine the options for using cloud services for disaster recovery. And IT leaders tell us what they think about the future of the data centre. Read the issue now.  (EZINE) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

Improving First-Call Resolution with Team Collaboration Technology by GoToAssist November 2010 - (Free Research) How can support reps quickly solve problems when they reach a dead end? Is there an easy way to bring experts into a support session without hindering the customer experience? This white paper will examine key customer support challenges and reveal the many advantages of collaborative remote support.  (WHITE PAPER) READ ABSTRACT |

HP UFT Mobile accelerates automated mobile testing by Hewlett-Packard Company October 2012 - (Free Research) Developing mobile apps comes with many new challenges - multiple platforms, operating systems, screen sizes, and networks make it difficult to achieve consistent quality. This white paper indicates the key elements of a successful mobile testing strategy and outlines why automation is the cornerstone of reaching the speed and quality you desire.  (WHITE PAPER) READ ABSTRACT |

European IT Law Briefing: Recruitment and social media by ComputerWeekly.com May 2013 - (Free Research) Four leading European law firms help you navigate the legal maze when using social media for recruitment in France, Germany, UK and Italy.    (ESSENTIAL GUIDE) READ ABSTRACT |

European IT Law Briefing:  Practical steps for companies using social media by ComputerWeekly.com May 2013 - (Free Research) Leading European law firms offer practical advice for companies using social media in France, Germany, UK and Italy.  (ESSENTIAL GUIDE) READ ABSTRACT |

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation May 2011 - (Free Research) Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs.  (DEMO) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.  (WHITE PAPER) READ ABSTRACT |

TimeSummit by Exaktime Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.  (SOFTWARE PRODUCT)

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.