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Virtual Private LAN Services: Extending Ethernet over the WAN by Tellabs

October 2008 - (Free Research)
This white paper includes an overview of the technical building blocks of VPLS, including a review of the MPLS features that help enable the creation of secure customer networks within a shared packet infrastructure. 
(WHITE PAPER) READ ABSTRACT |

CCNA v2.0 Review: Critical Concepts of the 640-802 CCNA Exam by Global Knowledge

October 2008 - (Free Research)
This paper helps students understand the types of information required to pass the new 640-802 CCNA composite exam by providing a convenient review of the exam's critical concepts. 
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Cisco Telepresence Zones by Global Knowledge

April 2013 - (Free Research)
The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion. 
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Introduction to Requirements - The Critical Details That Make or Break a Project by Global Knowledge

December 2008 - (Free Research)
This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements. 
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Leveraging the Power of the Peloton to Lead Change by Global Knowledge

July 2013 - (Free Research)
This white paper combines the concept of the peloton with one of the most widely accepted approaches for enabling change in organizations: John P. Kotter's 8 Steps for Enabling Change. 
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Lean Strategies for the Process Manufacturer by Sage Software

December 2009 - (Free Research)
This primer will serve to provide an understanding of the key concepts of Lean as they apply to the process sectors, including the steps for implementation and the benefits that may be realised. 
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5 Signs It's Time for a Data Center, SMBs by Dell, Inc. and Intel®

June 2013 - (Free Research)
Access this concise resource to find out if your small to mid-size business is in need of a compact server capable of providing the performance of an entire data center, all in a solution small enough to fit under your desk. 
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A Planner's Realistic Guide to Cloud Data Security by Dell, Inc. and Intel®

March 2014 - (Free Research)
This expert e-guide will walk you through the creation of a safe and secure cloud environment. 
(EGUIDE) READ ABSTRACT |

Embrace Convergence by Dell, Inc. and Intel®

November 2012 - (Free Research)
This white paper presents some key insights about what the future holds for IT based on the emergence and transformative capabilities of converged infrastructures. 
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Understanding AIX Logical Volume Management by Global Knowledge

May 2014 - (Free Research)
This whitepaper explains the specifics of the AIX LVM and provides some tips and best practice recommendations to get the most from your AIX disk storage. 
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ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

Provisioning Should Be Simple Why Traditional Provisioning Systems Are No Longer Relevant by Aveksa

July 2012 - (Free Research)
Do you want to improve your provisioning system? In the past provisioning has been expensive and ineffective, but that can all improve with a few changes. Deciding who has access to your business enterprise is one of the first steps to take towards improvement. 
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How to Conduct a Thorough CAC Readiness Assessment by Nuance

February 2013 - (Free Research)
This informative white paper identifies the critical success factors for positioning computer-assisted coding (CAC) in your organization. 
(WHITE PAPER) READ ABSTRACT |

The Advantage of Service Provider Cloud Solutions vs. Do-It-Yourself (DIY) Internal Cloud Computing Strategies by SAVVIS

February 2011 - (Free Research)
Few technological innovations have garnered as much broad-based attention as the idea of Cloud Computing, which promises faster access to more powerful processing capabilities and application functionality at a fraction of the cost of traditional on-premise systems and software. 
(WHITE PAPER) READ ABSTRACT |

10 Security Concerns for Cloud Computing by Global Knowledge

March 2010 - (Free Research)
Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments. 
(WHITE PAPER) READ ABSTRACT |

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex

August 2008 - (Free Research)
Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software. 
(WHITE PAPER) READ ABSTRACT |

Job Scheduling Evolution: Workflows, Workloads and Automation in IT by CA Technologies.

July 1967 - (Free Research)
CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation. 
(WHITE PAPER) READ ABSTRACT |

Business Service Management by ASG Software Solutions

Business Service Management (BSM) solutions can effectively be defined as the fusion of IT and business needs, Successfully employed, they will empower IT with the necessary tools to increase overall business value. 
(SOFTWARE PRODUCT)

Tips and Techniques to Pass the PMP® Exam by Global Knowledge

October 2013 - (Free Research)
Passing the Project Management Professional® (PMP) certification exam can seem like a daunting task when project managers first decide to take the leap. Following the best practices outlined here can put you on the road to certification and will have you prepared for your PMP® Boot Camp. 
(WHITE PAPER) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

Virtualization 101 by Global Knowledge

February 2012 - (Free Research)
The concept of virtualization can still be quite confusing, especially as the term can be applied to many aspects of an IT infrastructure including applications, networks, storage and end-users. Find out what virtualization is and how it's helping companies improve efficiencies, resource utilization, cost reductions, automation and more! 
(WHITE PAPER) READ ABSTRACT |

The A to Z of Mobile Workforce Scheduling Optimization by ClickSoftware

December 2011 - (Free Research)
This resource offers key advice and recommendations for strategically choosing and implementing an effective mobile workforce scheduling optimization strategy. Continue reading to learn all you need to know to realize workforce scheduling success today. 
(WHITE PAPER) READ ABSTRACT |

Workforce Management: "Scheduling to the Opportunity" by Infor WFM Workbrain

February 2011 - (Free Research)
In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels. 
(WHITE PAPER) READ ABSTRACT |

Continuous Customer Dialogues by Infor

November 2010 - (Free Research)
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. This concept is discussed further in the rest of this whitepaper. 
(WHITE PAPER) READ ABSTRACT |

IT Automation: Support and Improve Business Innovation by Cisco Systems, Inc.

July 2011 - (Free Research)
This white paper provides a deeper understanding of IT automation. Obtain a detailed definition of this concept and gain insight into the areas it comprises and its successful elements. 
(WHITE PAPER) READ ABSTRACT |

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