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Channel Success Stories: The SMB Market Case Study: KIS by Dell PartnerDirect and Intel

December 2008 - (Free Research)
This Channel Success Story will give you insight into how KIS is addressing Data Consolidation and Management; Green IT; Virtualization; Security; Unified Communications and "earning its stripes" in the SMB market. 
(PODCAST) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

Portugal Telecom Optimizes Its Data Center to Serve Expanding National Telco Market with Parallels by Parallels, Inc.

April 2010 - (Free Research)
Read this case study to learn the benefits of choosing Parallels Sitebuilder solution for Portugal Telecom's internet services future as well as the automation benefits of increased revenue, a decrease in operation costs, and a decreased time-to-market for customized service plans. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com

January 2011 - (Free Research)
This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Robot/ SCHEDULE Enterprise: Improves Quality of Life at Farm Credit Bank of Texas by Help/Systems

October 2009 - (Free Research)
Read this case study to see how FCBT used Robot/ SCHEDULE to connect and coordinate their job scheduling needs across multiple systems. 
(CASE STUDY) READ ABSTRACT |

Case Management: Combining Knowledge with Process by Singularity

March 2009 - (Free Research)
Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management. 
(WHITE PAPER) READ ABSTRACT |

Honeywell Schedules Big Profits for its Clients with FICO Xpress Optimization Suite by FICO

March 2011 - (Free Research)
In this case study learn how Honeywell used FICO Xpress Optimization Suite solution – a world class optimization software that’s transparent to the end user – to improve scheduling decisions. 
(CASE STUDY) READ ABSTRACT |

US Airways Standardizes WFM Across All Contact Centers by Aspect

September 2013 - (Free Research)
After a merger, US Airways was struggling with a great disparity between the applications used across its five call centers. It was evident that US Airways needed a single workforce management tool across all contact centers, in order to solve scheduling issues and better forecast call volume. 
(CASE STUDY) READ ABSTRACT |

Center for Charter Schools at Central Michigan University Uses DocAve to Migrate Mission-Critical SharePoint Data by AvePoint, Inc.

February 2010 - (Free Research)
The Center for Charters at CMU needed a unified platform upon which to collaborate effectively, store digital assets efficiently, and maintain industry compliant audit histories. Read this case study to learn how they used DocAve SharePoint Migrator for a hassle-free migration into MOSS with no metadata loss. 
(CASE STUDY) READ ABSTRACT |

Profitable Innovation:  Medical Device Business Model for Growth by Sage North America

December 2010 - (Free Research)
This Sage ERP Accpac white paper focuses on innovations in the medical device field and how these innovative solutions affect the bottom line. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Case Study: German TV Broadcaster RTL II Accelerates Content Delivery with Storage Solutions from SGI by SGI

June 2011 - (Free Research)
As a TV station offering programming around the clock, the requirements of a storage solution for digital media content at RTL II are both clear and sophisticated: the technologies used must be state of the art in order to meet the demanding IT performance requirements, as large data volumes need to be transferred at top speeds. 
(CASE STUDY) READ ABSTRACT |

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 2012 - (Free Research)
In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. 
(WHITE PAPER) READ ABSTRACT |

Workforce Management: "Scheduling to the Opportunity" by Infor WFM Workbrain

February 2011 - (Free Research)
In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels. 
(WHITE PAPER) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

IT Automation: Evaluate Job Scheduling and Run Book Automation Solutions by Cisco Systems, Inc.

July 2010 - (Free Research)
A job scheduler is responsible for routinely managing thousands—and in many cases, tens of thousands—of individual mission-critical business processes every day. This evaluation guide provides an in-depth overview of job scheduling capabilities that companies rely on to operate their businesses successfully. 
(WHITE PAPER) READ ABSTRACT |

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America

January 2009 - (Free Research)
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls. 
(WHITE PAPER) READ ABSTRACT |

ASG-Rochade the Leading Metadata Repository by ASG Software Solutions

ASG-Rochade is a metadata management solution for large and medium-sized organizations. It is a strategic, facilitating technology that manages information about data and systems across your enterprise. 
(SOFTWARE PRODUCT)

Case Study: Healthcare Organization Reduces Downtime during Migration by Vision Solutions

April 2014 - (Free Research)
This brief case study explores how a healthcare organization found a solution to significantly cut downtime while also eliminating staff scheduling problems during migration. 
(CASE STUDY) READ ABSTRACT |

The Business Case for Project Portfolio Management by Innotas

June 2011 - (Free Research)
In order to better prioritize project planning, many organizations are turning to project and portfolio management (PPM). PPM can help your own business deliver projects on time, align IT and business goals and stay within a defined budget. Inside this whitepaper, learn more about the advantages of project visibility through the use of PPM. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Park Nicollet Protects Vital SharePoint Data and Meets Compliance Objectives with DocAve by AvePoint, Inc.

August 2011 - (Free Research)
This case study describes how Park Nicollet Health Services was able to leverage AvePoint's DocAve to meet crucial compliance objectives and protect vital SharePoint data. 
(CASE STUDY) READ ABSTRACT |

Case Study: Microsoft® Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve® by AvePoint, Inc.

June 2011 - (Free Research)
Migrating from SharePoint 2007 to the 2010 platform comes with a host of challenges. This brief case study shows how a leading New York City technology center saved time and money with a migration solution. 
(CASE STUDY) READ ABSTRACT |

Case Study - International Herald Tribune by Riverbed Technology, Inc.

May 2011 - (Free Research)
In this case study, learn how International Herald Tribune (IHT) was able to gain insight into their WAN traffic and a true end-to-end view of the application delivery path from servers to desktops using Riverbed Cascade™. 
(CASE STUDY) READ ABSTRACT |

Beaufort Memorial Hospital Case Study by VMware, Inc.

July 2013 - (Free Research)
This informative case study details how a healthcare facility used a desktop virtualization solution to reduce desktop provisioning time, cut login time in half and dramatically improve security and productivity. 
(CASE STUDY) READ ABSTRACT |

The Department of Defense and Open Source Software by Oracle Corporation

January 2008 - (Free Research)
This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.  
(WHITE PAPER) READ ABSTRACT |

Hilton Reservations Worldwide Achieves Efficient Staffing by Aspect

September 2013 - (Free Research)
Check out this brief case study to learn how Hilton Reservations Worldwide implemented a workforce management technology that enabled the contact center to plan, manage, and optimize staffing resources, resulting in happier agents and satisfied customers. 
(CASE STUDY) READ ABSTRACT |

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