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Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc. September 2008 - (Free Research) In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.  (WHITE PAPER) READ ABSTRACT |

Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience by SAP America, Inc. March 2011 - (Free Research) Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)  (WHITE PAPER) READ ABSTRACT |

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM November 2010 - (Free Research) Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well.  (CASE STUDY) READ ABSTRACT |

CW+: Special report on SAP by ComputerWeekly.com December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.  (WHITE PAPER) READ ABSTRACT |

Medtronic shares its experiences as an SAP HANA Early Adopter by Cisco Systems, Inc. January 2012 - (Free Research) This case study explains how one company decided on a reporting solution that enabled them to accommodate more data without sacrificing performance. Learn more about SAP Hana and obtain detailed guidelines for successful implementation.  (CASE STUDY) READ ABSTRACT |

The Preferred Business Intelligence Choice-Designed for Growing Companies by SAP America, Inc. December 2008 - (Free Research) Finding a business intelligence (BI) solution that integrates with your small to midsize organization's existing IT assets can be challenging. Read this paper to discover SAP BusinessObjects Edge BI, built on an open, heteregeneous platform and designed to integrate easily with SAP, Microsoft, Oracle, and even mobile environments.  (WHITE PAPER) READ ABSTRACT |

SAP NetWeaver BW Archiving with Nearline Storage (NLS) and Optimized Analytics by Dolphin October 2011 - (Free Research) This white paper presents a case study for (nearline storage) NLS optimized for analytics using columnar database architecture and outlines how a NLS solution makes it possible for IT departments using SAP NetWeaver BW to manage costs, reduce overhead and increase system performance.  (WHITE PAPER) READ ABSTRACT |

Unlock the Power of SAP with Force.com by Salesforce.com January 2012 - (Free Research) Download this white paper to discover how to unlock the full potential of your core operational systems and what to look for in your app development platform.  (WHITE PAPER) READ ABSTRACT |

SAP Managed Services Survey Findings by ComputerWeekly.com July 2010 - (Free Research) During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services.  (WHITE PAPER) READ ABSTRACT |

Controlling Microsoft Excel Chaos With Business Intelligence by Information Builders Inc. (E-mail this company) August 2006 - (Free Research) Enterprises can take control of the burgeoning number of unsanctioned spreadsheets by adopting a policy of centralized master spreadsheet generation. Learn how WebFOCUS creates fully summarized, organized, and styled Excel spreadsheets with complex formulas already in place, lowering the potential for keystroke and logic error.  (WHITE PAPER) READ ABSTRACT |

What's your Customer Experience Advantage? by SAP America, Inc. March 2011 - (Free Research) SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations by SAP America, Inc. May 2008 - (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes.  (WHITE PAPER) READ ABSTRACT |

The Road Ahead For SAP’s Business ByDesign: The Midmarket SaaS ERP App Suite Is Well Positioned For A Variety Of Use Cases by Microsoft October 2011 - (Free Research) This Forrester Research report examines the current incarnation of SAP's midmarket software-as-a-service (SaaS) enterprise resource planning (ERP) offering Business ByDesign, its likely future direction, and emerging use cases. Read it to find out what Forrester's recommendations are for business process pros considering a ByDesign implementation.  (WHITE PAPER) READ ABSTRACT |

E-Book: Planning your SAP BW strategy by Dolphin October 2010 - (Free Research) As SAP customers plan their BI strategies in the face of support deadlines for BEx tools that are inching closer, many customers are contemplating their next steps with BW. In this e-book, readers will learn the keys to planning a successful SAP data warehousing strategy, and get help deciding what role BW should play in it.  (EBOOK) READ ABSTRACT |

The Next Chapter of In-Memory Computing: Enabling new possibilities for real-time analytics by HP and Intel December 2011 - (Free Research) Since its release in 2011, many businesses have adopted SAP HANA to enable new possibilities for real-time analytics. The next key milestone for this transformative technology is near: SAP HANA for SAP Business Warehouse (BW). Join this webcast to hear from HANA experts on the opportunities and challenges in the evolution of in-memory technology.  (WEBCAST) READ ABSTRACT |

Xtium Upgrades to Dell EqualLogic for Unprecedented Speed and Efficiency by Dell, Inc. April 2011 - (Free Research) Xtium upgraded to Dell EqualLogic Firmware 5.0 to leverage the direct integration with their VMware vSphere 4.1 environment with vStorage APIs. Xtium is now able to make copies of golden images for SAP customers as well as for virtual desktop infrastructure (VDI) projects with unprecedented speed and efficiency, using optimized disk space.  (CASE STUDY) READ ABSTRACT |

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc. January 2009 - (Free Research) Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications.  (JOURNAL ARTICLE) READ ABSTRACT |

Gaining Cloud Fax Advantages with SAP® Systems by Esker Inc. December 2011 - (Free Research) In this white paper, learn how cloud faxing addresses inefficiency of fax machines, hidden costs of fax servers, and the functional limitations of basic outsourced fax services.  (WHITE PAPER) READ ABSTRACT |

X-Force Mid-Year Trend Report by IBM January 2012 - (Free Research) This report provides statistical information about all aspects of threats that affect Internet security, including software vulnerabilities and public exploitation, malware, spam, phishing, web-based threats, and general cyber criminal activity.  (ANALYST REPORT) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.  (EZINE) READ ABSTRACT |

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc. April 2007 - (Free Research) Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability.  (WHITE PAPER) READ ABSTRACT |

Six Success Factors for Building a Best-Run Marketing Organization by SAP America, Inc. October 2010 - (Free Research) This paper discusses six success factors that will enable your marketing organization to overcome the challenges to reaching growth and profitability objectives. Continue reading to learn more about these six success factors and more.  (WHITE PAPER) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.  (WHITE PAPER) READ ABSTRACT |

Analyst's take: IBM’s acquisition of SPSS is good news for SAS and SAP customers by ComputerWeekly.com January 2011 - (Free Research) IBM’s SPSS acquisition gives SPSS users a broader support network, IBM Cognos users a predictive analytics platform, and more enterprise users one-stop shopping.  Looking to the future, that could mean analytics ― and better predictive decision making ― on every desktop.  (WHITE PAPER) READ ABSTRACT |

WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc. (E-mail this company) WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support every level of the global organization – executive, analytical, & operational – and make data available, accessible, and meaningful to every person or application that needs it.  (SOFTWARE PRODUCT)

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