Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Five Areas of Records and Information Management Best Practices by Iron Mountain June 20, 2012 - (Free Research) More than 73% of CIOs, general counsel and records managers surveyed in a recent compliance benchmark study indicated they do not proactively monitor their records program for compliance. Out of 4,000 respondents, 42% have no formal information security program and 61% struggle with discovery. Where does your company’s policy fall?  (WHITE PAPER) READ ABSTRACT |

Using SharePoint to Unify Records Management with Iron Mountain Solutions by Iron Mountain December 10, 2012 - (Free Research) As the amount of unstructured business data continues to grow, IT is under pressure to craft effective records management programs – and fast. Only 37% of companies with formal policies are able to consistently apply them company-wide. Read on to learn about a next-gen platform that integrates with SharePoint to provide highly-effective policies.  (WHITE PAPER) READ ABSTRACT |

Evaluating Your Options for Effective Records Management by Iron Mountain November 27, 2012 - (Free Research) For today's organizations the onslaught of physical and digital records has made effectively managing business-critical records more complex than ever before. This paper aims to breakdown the complexity but exploring the pros and cons of the top 3 records management approaches. Plus, discover key best practices that enhance your chances of success.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Unified Records Management to Reduce Risks and Support Data Growth by Iron Mountain December 07, 2012 - (Free Research) With the volume of your paper and digital records steadily increasing, the need for a records management policy that effectively manages both is a top priority. Read on to discover how a unified records management strategy can help you get control of all your business-critical records. Plus, learn 5 key features of an effective program.  (WHITE PAPER) READ ABSTRACT |

Podcast: Records retention schedule brings science to art of information management by Iron Mountain September 19, 2012 - (Free Research) In this podcast, Carol Stainbrook explains why establishing and adhering to an effective functional records retention schedule is a key element of effective enterprise information management.  (PODCAST) READ ABSTRACT |

A Critical Component to Successful Information Governance by OpenText April 04, 2012 - (Free Research) This webcast is filled with helpful information on improving your records management strategy and why doing so can be of immense benefit to your business.  (WEBCAST) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.  (WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 1 by Hewlett-Packard Company July 2012 - (Free Research) This video featuring the insight of Geoffrey Moore, renowned advisor and author, outlines how enterprises have exhausted their efforts retaining and refining their systems of record, while innovative systems of engagement, such as Facebook, Twitter, YouTube and other means of communication and collaboration, still have plenty of potential to offer.  (VIDEO) READ ABSTRACT |

Podcast: Salesforce.com and Business Objects - How OnDemand CRM and BI Work Together by Business Objects August 2007 - (Free Research) In this recorded interview with salesforce.com, learn how advanced Web-based reports and dashboards created by business intelligence (BI) market leader Business Objects have increased the value of the leading on-demand customer relationship management (CRM) platform - salesforce.com.  (PODCAST) READ ABSTRACT |

Data lifecycle management strategies - The importance of the complete business object by IBM June 2012 - (Free Research) Data retention, archiving and e-discovery practices are essential to your business, and it's pivotal you understand the relationships between data, its value and ways to ensure long-term and accurate data access. This paper defines the complete business object as it applies to organizations and its importance to data governance strategies.  (WHITE PAPER) READ ABSTRACT |

CUSTOMER DATA INTEGRATION (CDI) by Wipro Technologies February 2008 - (Free Research) Customer Data Integration technologies can help to create a single, informative, accurate and timely view of the customer across the enterprise which can be used intelligently to achieve the banks objectives.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 23 April 2013: Time runs out for Windows XP – what should you do? by ComputerWeekly.com April 2013 - (Free Research) In this week's Computer Weekly, with less than a year until Microsoft ends support for Windows XP, we examine the options for the many firms still using the operating system. The PC market has seen a record slump in sales - what does it mean for the IT industry? Plus, we evaluate progress in moving software to the cloud. Read the issue now.  (EZINE) READ ABSTRACT |

Scribe - Equinox Fitness Case Study by Scribe Software Corporation March 2008 - (Free Research) Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them.  (CASE STUDY) READ ABSTRACT |

Data Loss Prevention for IBM i by Innovatum, Inc. April 2010 - (Free Research) Open system technology has introduced real threats to data; making loss—whether from theft, malicious manipulation or inadvertent misuse—easier than before. The IBM i has exceptional audit capabilities making it one of the most secure technology platforms. Read this white paper to learn how the IBM i might be a good solution for your organization.  (WHITE PAPER) READ ABSTRACT |

Which Off-line CRM solution for Field Force? by Wipro Technologies October 2009 - (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.  (WHITE PAPER) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.  (WHITE PAPER) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems April 2008 - (Free Research) By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value.  (WHITE PAPER) READ ABSTRACT |

CIO Perspective: BlackBerry Security by BlackBerry October 2006 - (Free Research) In this question and answer session, learn how Dr. John D. Halamka. MD, of the Harvard Medical School, depends on a BlackBerry Solution to keep his patient and student records secure.  (WHITE PAPER) READ ABSTRACT |

The Last Mile of Health IT Implementation by CDW Healthcare February 2011 - (Free Research) This e-book from CDW Corporation focuses on the successful integration of electronic health records (EHRs) by both large hospitals and small practices alike. It looks at the ways in which organizations can deploy and manage an EHR infrastructure system and the advantages this type of system can bring. Read on to learn more.  (EBOOK)

Impacts of Healthcare Applications on WLAN Mobility by AirMagnet July 2010 - (Free Research) WLANs are the often-underestimated strategic resource that provides the foundation for the success of any mobile initiative. This paper will address how to build and manage a solid WLAN foundation that protects healthcare organizations from poor application performance, security vulnerabilities and compliance issues.  (WHITE PAPER) READ ABSTRACT |

The Future of Authentication for Online Services by SafeNet, Inc. November 2009 - (Free Research) In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.  (WHITE PAPER) READ ABSTRACT |

Ten benefits for health care practices in EHR selection by Iron Mountain March 2012 - (Free Research) For health care facilities still pondering a move to electronic health records, this E-Guide provides a list of 10 EHR benefits that should serve as further incentive toward making the switch.  (EGUIDE) READ ABSTRACT |

IBM Social Analytics: The science behind social media marketing by IBM December 2011 - (Free Research) Access this white paper to learn how savvy marketing professionals are using new technologies to learn about their customers' attitudes, preferences and buying habits from what they say publically, available on social media and through the full range of interactions that can be recorded, measured, and analyzed.  (WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

The Education Edge: School Administration Software by Blackbaud This complete solution was developed exclusively for school administrators to help effectively manage every aspect of school administration and student information.  (SOFTWARE PRODUCT)

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.