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Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 21, 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.  (WHITE PAPER) READ ABSTRACT |

Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers by SAP America, Inc. July 30, 2011 - (Free Research) Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.  (CASE STUDY) READ ABSTRACT |

Customer Analytics Pay Off by IBM January 24, 2012 - (Free Research) Read this white paper to learn four stages of organizational capabilities and associated customer analytics strategies to help gain deeper customer insight.  (WHITE PAPER) READ ABSTRACT |

Federating Architectures For BI Professionals by Composite Software December 06, 2011 - (Free Research) In this BeyeNETWORK e-book, data warehousing expert Wayne Eckerson describes how to create a federated business intelligence (BI) architecture that aligns with organizational imperatives.  (EBOOK) READ ABSTRACT |

Podcast: Best Practices for Successful Business Intelligence by Alteryx, Inc. November 29, 2011 - (Free Research) In this BeyeNETWORK podcast, industry expert and author Cindi Howson details the current state of business intelligence (BI) adoption, the business impact and offers BI best practices from both organizational and technical perspectives.  (PODCAST) READ ABSTRACT |

Best Practices for Successful Business Intelligence: 2011 Insights by Alteryx, Inc. November 17, 2011 - (Free Research) In this BeyeNETWORK webcast, industry expert and author Cindi Howson details the current state of BI adoption, the business impact, and offers BI best practices from both organizational and technical perspectives.  (WEBCAST) READ ABSTRACT |

Customers, Not Cars Now Drive Auto Importer’s Strategy by SAP America, Inc. January 31, 2011 - (Free Research) Read this Bloomberg Businessweek case study to learn how Israeli auto importer Colmobil Corp. changed its entire organizational structure and business processes, and, as part of the transformation, overhauled its legacy technology infrastructure to improve its customers' experiences and create business growth.  (CASE STUDY) READ ABSTRACT |

Customer Experience Exchange E-Zine: Bridging the Customer Experience Chasm by Tealeaf November 29, 2011 - (Free Research) With rapidly changing demands, customer experience management (CEM) can be a tricky craft within your organization's processes. Customer Experience Exchange is a brand new bi-monthly e-zine focused on CEM tips, best practices and techniques. Check out the first ever issue now, exclusively here.  (EZINE) READ ABSTRACT |

ERP and Environmental Footprint Management for Manufacturers by IFS January 11, 2012 - (Free Research) This white paper examines not only the technologies, but the organizational dynamics necessary to successfully implement an environmental footprint management program that can encompass all organizational impacts on the environment.  (WHITE PAPER) READ ABSTRACT |

Cloud decisions: Strategies for addressing organizational challenges by CSC February 10, 2011 - (Free Research) In this webcast, industry analyst Mark Bowker will begin his presentation on where virtualization is headed including developments towards cloud computing.  (WEBCAST) READ ABSTRACT |

Cloud decisions: Strategies for addressing organizational challenges by CSC November 11, 2011 - (Free Research) In this webcast, industry analyst Mark Bowker will begin his presentation on where virtualization is headed including developments towards cloud computing.  (WEBCAST) READ ABSTRACT |

How to keep your IT agile through cloud computing services by ComputerWeekly.com December 07, 2010 - (Free Research) Is your IT able to keep up with the constant pace and demands in enabling organisational agility?  (WHITE PAPER) READ ABSTRACT |

Alteryx PT by Alteryx, Inc. December 12, 2011 - (Free Research) In this BeyeNETWORK transcript of a webcast, industry expert and author Cindi Howson details the current state of business intelligence (BI) adoption, the business impact and offers BI best practices from both organizational and technical perspectives.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

What Every IT Manager Needs To Know About Project Management by Global Knowledge May 01, 2009 - (Free Research) It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.  (WHITE PAPER) READ ABSTRACT |

What is Virtualization? by Dell and VMware May 01, 2009 - (Free Research) In the traditional IT approach, every new software application required a new server. This added costs to every project and deployment took days to weeks. This also drove server sprawl. Watch this demo for an animated explanation of how virtualization addresses common data center challenges.  (VIDEO) READ ABSTRACT |

Right from the Start: SOA Lifecycle Governance by Oracle Corporation June 18, 2008 - (Free Research) This paper presents an overview of strategies and practices for governing the transformation to, and the evolution of, SOA.  (WHITE PAPER) READ ABSTRACT |

From Idea to Delivery: Take a Holistic, End-to-End Approach to Bringing Products to Market by SAP America, Inc. September 30, 2011 - (Free Research) Many organizations still struggle with siloed operations for lack of a clear path to collaboration. But with the right IT strategy and organizational change, a company can enable collaboration beyond its four walls and extend out to suppliers, customers, and partners, integrating all processes from idea to delivery. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Personal vs. Strategic E-mail Archiving with Exchange 2010 by CommVault Systems, Inc. July 13, 2011 - (Free Research) Individuals and organizations often want to retain as much e-mail as possible. Reasons range from convenience to compliance to organizational policy. Some are also the result of court action and legal hold orders. The most common is the individual’s own requirement to keep e-mail as long as possible in a readily accessible log for collaboration.  (WHITE PAPER) READ ABSTRACT |

The Key to Successful Data Integration and Data Warehouse Initiatives in Healthcare by Cisco Systems, Inc. January 24, 2012 - (Free Research) Organizational trust in data may be the single largest barrier to business intelligence (BI) success in the health care industry today. Access this resource to learn how an automated enterprise job scheduler and automated process optimization tools can ensure that your data is accurate and consistent.  (WHITE PAPER) READ ABSTRACT |

How to Shed the Inefficiency of Legacy Applications by HP September 16, 2011 - (Free Research) This white paper explores the hazards of application sprawl, and how using the strategy of rationalization - the process of identifying software which no longer provides business benefits to justify maintaining it - can reduce complexity, cut costs, and dramatically increase organizational agility.  (WHITE PAPER) READ ABSTRACT |

Trends in HR Shared Service Delivery: Service Quality is Gaining Importance on the Agendas of Shared Service Decision-Makers by SAP America, Inc. July 19, 2011 - (Free Research) This white paper demonstrates how, with the right organizational concepts and technology in place, shared services can deliver on promises for both lower costs and better service quality.  (WHITE PAPER) READ ABSTRACT |

BI on the TCO Diet by IBM September 19, 2011 - (Free Research) BY relying on a comprehensive set of organizational capabilities, top performing companies are able to plan, implement, and manage their BI strategies more efficiently, ultimately leading to a lower cost per user, and a higher return on their BI investment.  (ANALYST BRIEF) READ ABSTRACT |

Enterprise Analysis: An Introduction to Evaluating Your Organization by Global Knowledge August 26, 2010 - (Free Research) Enterprise analysis by a Business Analyst (BA) is a method used to identify and define why an organizational change is needed. Read this whitepaper to learn the importance of this process to an organization.  (WHITE PAPER) READ ABSTRACT |

IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative.  (SOFTWARE PRODUCT)

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