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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Integrating the Finance organization for global business: Important implications for CIOs by IBM

February 13, 2009 - (Free Research)
This paper looks at the growing alignment between the financial and technical disciplines. It examines the results of the Global CFO Study 2008 in the context of IT, identifying the critical implications for CIOs, and the need for a strategic partnership with CFOs and more ongoing collaboration between Finance and IT. 
(WHITE PAPER) READ ABSTRACT |

Certifiedmail Managed Service by DataMotion

February 08, 2011 - (Free Research)
Schalleur, Devine & Surgent (SDS) is a mid‐sized Certified Public Accounting agency with over 30 employees comprised of CPAs and other certified professionals based in Devon, Pennsylvania. 
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Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software

April 2008 - (Free Research)
Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market ... 
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Case Study: Children’s Hospital of Philadelphia by HP and Microsoft

May 2011 - (Free Research)
A department of The Children’s Hospital of Philadelphia sought to improve its data analysis and operational management processes. They implemented a management solution based on Microsoft BI technologies and gained more insight into its data and has automated reporting processes, which reduced laboratory result turnaround times by 50 percent. 
(CASE STUDY) READ ABSTRACT |

Pinnacle Health - Bridging Film and Digital Images by Iron Mountain

March 2012 - (Free Research)
This case study examines one medical facility's adoption of an off-site, on-demand image archiving solution that has helped them streamline workflow processes and make faster diagnoses resulting in improved patient care and reduced operating costs. 
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ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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Channel Sales Management: New Applications for High-Tech Vendors by SAP AG

January 2009 - (Free Research)
Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications. 
(WHITE PAPER) READ ABSTRACT |

Immediate ROI and Risk Mitigation with Boomi AtomSphere – Customer Success Story by Dell Boomi

April 2010 - (Free Research)
When Global Forex had to integrate customer data from their databases to Salesforce, they thought they had a huge project to undergo. However after implementing Boomi AtomSphere for the job, it suddenly became and easily manageable and cost effective project. Read on to learn the immediate benefits and ROI they experienced from choosing Boomi. 
(CASE STUDY) READ ABSTRACT |

S&OP: Best Practices for Better Business by SAP America, Inc.

February 2012 - (Free Research)
Sales and operations planning (S&OP) is rapidly attracting interest from manufacturers around the globe.  Read this informative report from IDC that answers pressing questions about S&OP in today's business environment and how an integrated planning platform can benefit your business. 
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Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG

June 2009 - (Free Research)
Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins. 
(WHITE PAPER) READ ABSTRACT |

Integrating customer data for improved CRM by Infor

May 2013 - (Free Research)
This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs. 
(EGUIDE) READ ABSTRACT |

SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc.

October 2011 - (Free Research)
Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth. 
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Eliminate Information Silos and Drive Customer Spend by Infor

November 2012 - (Free Research)
The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Improve Sales and Marketing Alignment to Generate Better Business Results by Oracle Corporation

September 2012 - (Free Research)
In this white paper, Internet.com explores how businesses can leverage the latest integrated sales and marketing solutions improve the effectiveness of both teams in an increasingly challenging environment. 
(WHITE PAPER) READ ABSTRACT |

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited

August 2008 - (Free Research)
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. 
(WHITE PAPER) READ ABSTRACT |

Scribe - Equinox Fitness Case Study by Scribe Software Corporation

March 2008 - (Free Research)
Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them. 
(CASE STUDY) READ ABSTRACT |

Achieve a 360 Degree View of Your Customer by Infor

November 2012 - (Free Research)
In today's market, it's easier to keep existing customers than obtain new ones. In order to retain the most customers, you need optimal CRM strategies – but relying on CRM software alone won't cut it anymore. Read this transcript to learn how integrating CRM with enterprise resource planning (ERP) can enhance your sales strategies. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Self-Service That Really Serves by Oracle Corporation

June 2009 - (Free Research)
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. 
(WHITE PAPER) READ ABSTRACT |

Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation

January 2009 - (Free Research)
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need. 
(WHITE PAPER) READ ABSTRACT |

HP Customer & Dealer Management System for Automotive - Solution Overview by Hewlett-Packard Limited

September 2012 - (Free Research)
Read this paper to learn about one application that can integrate your dealer management systems (DMS) and customer relationship management (CRM) applications to optimize performance. By filtering these processes to distributors and original equipment manufacturers (OEMs), you can maximize operation performance and leverage real time analytics. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com

May 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact

October 2010 - (Free Research)
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results. 
(CASE STUDY) READ ABSTRACT |

Integrated intelligence platform for government: Focus on the work, not the tools by IBM

May 2011 - (Free Research)
This paper details an integrated intelligence platform for government organizations. Read on to learn how this option allows you to take advantage of a single, unified workspace and Web-based user interface, focus on the task rather than the tools, integrate intelligence data and apply analytics to gain actionable insights, and much more. 
(WHITE PAPER) READ ABSTRACT |

Unifying ERP and CRM to Create a Responsive Enterprise by Infor

November 2012 - (Free Research)
In order to drive your business forward you need to close more sales. In order to close more sales you need exceptional CRM strategies. But legacy CRM technology alone provides a fragmented view of customers and ultimately hinders sales teams. Read this transcript to learn how a CRM/ERP integration can mitigate this challenge. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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