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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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AMD Honored on CRN’s 5-Star Partner Programs Guide for Second Consecutive Year by AMD

March 28, 2011 - (Free Research)
AMD was named  to CRN's 2011 Partner Programs Guide for its AMD Fusion Partner Program (FPP). CRN's  Partner Programs Guide recognizes  vendors  with robust partner programs or products  that provide the best possible partnering elements for channel success. 
(PRESS RELEASE) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

The Definitive Guide to Lead Nurturing by Marketo

November 12, 2010 - (Free Research)
The goal of this guide is to arm B2B marketers with the ultimate resource for lead nurturing, whether you’re just starting to think about lead nurturing in your business or are looking for ways to enhance and optimize your existing programs. Read this definitive guide to learn more. 
(WHITE PAPER) READ ABSTRACT |

Sales Order Processing Buyer's Guide

by Esker Inc.

April 12, 2012 - (Free Research)
<p>Read this white paper to understand the principles of sales order processing (SOP) software automation and important questions to ask during your selection process to choose the most appropriate vendor.</p> 
(WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: Advanced analytics key component for ‘decision management systems’ by Sybase, an SAP company

March 23, 2012 - (Free Research)
This tip guide offers an explanation from industry expert James Taylor as to why every customer should not be treated the same in today's ever-evolving business environment. Taylor details why decision management systems involving automation are essential to making successful strategic and operational decisions that please your customers. 
(EGUIDE) READ ABSTRACT |

BlackBerry Java® Application Location-based Services Development Guide by BlackBerry

June 10, 2010 - (Free Research)
Access this development guide to learn about location-based services on for BlackBerry Java Applications. This guide will cover: GPS overview, specifying the GPS mode, retrieving a location provider, retrieving the location of a BlackBerry device and geocoding and reverse geocoding. 
(EGUIDE)

How Technology is Changing the Role of Sales Professionals by DocuSign, Inc.

September 28, 2012 - (Free Research)
Access this e-guide to gain expert insight into the changing role of the sales professional and find out the role technology has played in its evolution. Read on to learn how to establish an effective management strategy for the modern sales world, and discover what the experts predict the future hold for sales. 
(EGUIDE) READ ABSTRACT |

Strategically leveraging Sales and Operations Planning in manufacturing by IQMS

January 08, 2013 - (Free Research)
Read this SearchManufacturingERP.com e-guide to find industry expert recommendations for how to choose the right sales and operations planning (S&OP) tools for your organization (ERP add-ons vs. specialized "best of breed" tools) and leverage new S&OP capabilities such as what-if analysis and financial performance data integration. 
(EGUIDE) READ ABSTRACT |

Pitfalls to avoid in SAP order management by Esker Inc.

April 17, 2012 - (Free Research)
In this expert e-guide, readers will learn about pitfalls to avoid in order management, as well as how to take advantage of financial tools within the system. 
(EGUIDE) READ ABSTRACT |

Creating Sales Opportunities with Lead Scoring by Genius.com

October 07, 2009 - (Free Research)
Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Mobility Guide 2011 by Sybase, an SAP company

May 27, 2011 - (Free Research)
Mobile apps and tablets are transforming enterprises across the globe right now. How can you be sure you're staying ahead of the curve while increasing productivity and enhancing customer satisfaction? Get the The Enterprise Mobility Guide 2011. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Managed Services FAQ by Pillar Data Systems

March 07, 2011 - (Free Research)
In this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more. 
(EGUIDE) READ ABSTRACT |

E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc.

June 12, 2012 - (Free Research)
This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses. 
(EGUIDE) READ ABSTRACT |

Tip Guide: Tips for making the business case for CRM analytics – and what can be gained by SAP America, Inc.

December 13, 2011 - (Free Research)
In this e-guide, readers will learn more about customer relationship management (CRM) analytics and what can be gained from having this in place. 
(EGUIDE) READ ABSTRACT |

E-Guide: A Strategic Approach to Enabling Mobile Business Applications by BlackBerry

March 2009 - (Free Research)
Today's successful enterprises are discovering that granting mobile access to critical business applications can increase productivity and revenue. 
(E-LEARNING TUTORIAL) READ ABSTRACT |

E-Guide: Creating an Effective Social Analytics Program by IBM

December 2012 - (Free Research)
Read this e-guide to discover the tricks of effective social media analytics, including:knowing, up front, what you hope to achieve with the data; bringing in an analytics software vendor or service provider if you don't plan on analyzing large quantities of data; and using social analytics as a crisis aversion tool. 
(EGUIDE) READ ABSTRACT |

E-Guide: Social Analytics: Opportunities and Challenges by IBM

December 2012 - (Free Research)
Read this e-guide to learn how social media analytics can help businesses improve marketing by quantifying customer value at different stages of the life cycle, but also that they need tools like in-memory computing to provide real-time analysis of vast volumes of customer behavior data. 
(EGUIDE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Content Mapped to Buying Stages Powers Nurturing Results by Genius.com

October 2009 - (Free Research)
This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve. 
(WHITE PAPER) READ ABSTRACT |

E-Book: An Executive’s Guide to Customer Data Analytics and Customer Intelligence: How to Get More Out of Customer Data with Analytics Technology by Infor CRM

April 2010 - (Free Research)
The challenge facing many organizations is exactly how to deploy analytics to unlock insight from customer data. This e-book offers an executive overview of customer data analytics and customer intelligence, with deployment advice and best practices from top performers. 
(EBOOK) READ ABSTRACT |

802.11n Demystified Companion Guide by Xirrus

December 2008 - (Free Research)
This guide provides an overview of 802.11n-including how this new standard will deliver higher performance than existing 802.11a/b/g networks, and what network managers should do to prepare their networks to achieve the highest performance. 
(WHITE PAPER) READ ABSTRACT |

The mini-guide to social customer service by Salesforce.com

July 2012 - (Free Research)
<p>Social media has fundamentally changed the world of customer service. This comprehensive guide outlines the keys to success to realize your social customer service potential. Learn why actively engaging with customers is imperative, 4 vital customer services areas to focus on, and more.</p> 
(WHITE PAPER) READ ABSTRACT |

Compliant Media Management: Best Practices Guide by Iron Mountain

May 2011 - (Free Research)
By following established best practices, you have the opportunity to both reduce the risks associated with a data breach and improve the overall efficiency of your media management program. Check out this E-Guide to learn the five key Best Practices Areas that your organization needs to know about, and more. 
(WHITE PAPER) READ ABSTRACT |

Integrating customer data for improved CRM by Infor

May 2013 - (Free Research)
This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs. 
(EGUIDE) READ ABSTRACT |

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