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Top Ten Reasons to Automate Operating Expense Controls by ExpenseWatch.com

March 2008 - (Free Research)
Manual processes are error-prone, time-consuming and costly. Learn the top ten reasons to automate operating expense controls. 
(WHITE PAPER) READ ABSTRACT |

Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com

November 2010 - (Free Research)
The tool of choice to the highly mobile workforce is the  mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the  mobile phone is usurping the laptop as the main point of technology for the road warrior. 
(WHITE PAPER) READ ABSTRACT |

Retail Fashion Market RFID Solutions by Motorola, Inc.

January 2007 - (Free Research)
This whitepaper explains how Radio Frequency Identification (RFID) provides real-time inventory visibility so you can react quickly to inventory demand and stocking levels, helping ensure that the right product is available for your customers at the right 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio

February 2010 - (Free Research)
In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

10 Places SAP Customers Can Reduce Data Management Costs by Winshuttle, LLC

December 2008 - (Free Research)
This white paper highlights 10 key places SAP customers can reduce IT operational costs, with a focus on trimming support and data entry costs by automating data entry. 
(WHITE PAPER) READ ABSTRACT |

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc.

July 2008 - (Free Research)
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2 by ComputerWeekly.com

January 2013 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now. 
(EZINE) READ ABSTRACT |

Loss from Legacy Call Center Infrastructure by Genesys

September 2013 - (Free Research)
Is your legacy call center infrastructure limiting your organization's ability to increase efficiencies, reduce costs, and raise productivity? What's the true cost of a legacy call center? Answer these questions now by consulting this exclusive infographic. 
(WHITE PAPER) READ ABSTRACT |

Workforce Management: "Scheduling to the Opportunity" by Infor WFM Workbrain

February 2011 - (Free Research)
In the face of shrinking margins, today’s retailers seek a large competitive advantage. Given that a retailer’s largest controllable expense is its workforce, retailers that implement a solution that gives real-time visibility into labor practices and generates optimized schedules will help with labor costs, store sales and customer service levels. 
(WHITE PAPER) READ ABSTRACT |

VoIP Without Hype: What Businesses Need to Know by Fonality Inc.

August 2010 - (Free Research)
It’s important to approach VoIP with your eyes wide open – to understand the technology involved, the investment required, and an affordable migration path to VoIP that will deliver value to your business, both short- and long-term, without compromising the quality of your communications. Read this paper to find out more. 
(WHITE PAPER) READ ABSTRACT |

HP Total Care Branch Office Consolidation Solutions by HP & Intel®

July 2009 - (Free Research)
If branch office consolidation is your goal, HP has developed solutions with a focus on lowering your Total Cost of Ownership (TCO) and boosting productivity for both branch office employees and IT staff. Read this paper for more details. 
(WHITE PAPER)

SEEBURGER Technology Proves Profitable for SEGA by SEEBURGER

October 2008 - (Free Research)
SEEBURGER's B2B Gateway handles business integration for SEGA, due to which SEGA has reduced time to load orders less than 4 minutes, reduced administrative personnel training from three months to three weeks. 
(WHITE PAPER) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.

January 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business. 
(WHITE PAPER) READ ABSTRACT |

The tablet market: consumer trends and market segmentation by ComputerWeekly.com

February 2012 - (Free Research)
The Boston Consulting Group shows how consumer tablets are creating new opportunities as the market grows and segments. 
(ANALYST BRIEF) READ ABSTRACT |

Best Practices: Converting Your Admin Space From a Cost Center To a Revenue Generator by Iron Mountain

June 2013 - (Free Research)
Real estate and rental costs are top expenses for a private practice. This resource details the importance of using your real estate wisely – and offers insight to help you convert your administrative space from a cost center to a revenue generator. 
(WHITE PAPER) READ ABSTRACT |

5 Steps to Secure the Wireless Network by NETGEAR Inc.

October 2010 - (Free Research)
Today’s organizations increasingly rely on the ease and lower cost of wireless networking. Schools and businesses are investing in Wi-Fi to leverage benefits including more flexible network connectivity, improved productivity, and reduced capital expense. Read this white paper to learn how to incorporate wireless connectivity into your everyday. 
(WHITE PAPER) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

10 Secret Strategies to Recession-Proof Your Business by coupa.com

September 2008 - (Free Research)
When the economy is moving forward, most executives focus on growing sales. But when the economy slows down, that focus shifts. This timely white paper explains 10 Secret Strategies to Recession-Proof Your Business. 
(WHITE PAPER) READ ABSTRACT |

Gain visibility, insight and control with the CFO Performance Insight solution from IBM by IBM

June 2012 - (Free Research)
This brief video introduces an analytics platform that combines predictive analytics with what-if analysis, giving CFOs valuable insight into financial performance and paving the way for smarter, more reliable enterprise decision-making. 
(WEBCAST) READ ABSTRACT |

Oracle Procurement & Spend Analytics by Oracle Corporation

July 2008 - (Free Research)
Oracle Procurement & Spend Analytics, part of the Oracle BI Applications product line, enables you to optimize supply side performance by integrating data from across the enterprise value chain—enabling executives, managers, and frontline employees to make more informed decisions. Read this data sheet for more. 
(DATA SHEET) READ ABSTRACT |

Speech Analytics: Best Practices for Analytics-Enabled Quality Assurance by Calabrio, Inc.

April 2012 - (Free Research)
This white paper provides tips and best practices for succeeding with speech analytics and using it to enhance your quality assurance (QA) process. 
(WHITE PAPER) READ ABSTRACT |

The Business Case for Desktop Integration: A practical solution with rapid ROI by Cicero Inc.

June 2009 - (Free Research)
This paper describes the relationship between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for achieving the maximum benefits. It examines two successful implementations where desktop application integration has produced measurable results. 
(WHITE PAPER) READ ABSTRACT |

Gartner Magic Quadrant: Selecting a vendor by IBM

November 2011 - (Free Research)
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience by ComputerWeekly.com

August 2010 - (Free Research)
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. 
(WHITE PAPER) READ ABSTRACT |

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