TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		10 Ways to Improve B2B Email Deliverability and Effectiveness by Vtrenz, Inc. Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased more... >> Discover more offerings from Vtrenz, Inc.

CRM for the Professional on the Go by BlackBerry March 2008 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why. (WHITE PAPER) READ ABSTRACT |

IT Marketing Executive Outlook - Key Tactics to Improve Your Marketing Results by KnowledgeStorm Webinars (E-mail this company) August 2005 - (Free Research) This presentation document by MarketingSherpa and KnowledgeStorm, presents findings from MarketingSherpa's new report: "IT Marketing Benchmark Guide 2005-2006: Data for B-to-B Software, Hardware & Services Marketers." Learn what IT marketers revealed about their results and budgets and real-life numbers to help benchmark lead generation plans. (ANALYST REPORT) READ ABSTRACT |

IT Marketing Executive Outlook: Key Tactics to Improve Your Marketing Results by KnowledgeStorm Webinars (E-mail this company) August 2005 - (Free Research) This Webcast, presented by MarketingSherpa and KnowledgeStorm, presents findings from MarketingSherpa's new report: "IT Marketing Benchmark Guide 2005-2006: Data for B-to-B Software, Hardware & Services Marketers." Learn what IT marketers revealed about their results and budgets and real-life numbers to help benchmark lead generation plans. (WEBCAST) READ ABSTRACT |

Executive Summary: Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company) June 2006 - (Free Research) SiriusDecisions has commissioned a new research study to examine the efficacy of demand creation - from the point of view of prospects and customers you are spending millions of dollars to communicate with. Read this executive summary of our Demand Creation webinar to find out which tactics are viewed most favorably in b-to-b marketplace. (CASE STUDY) READ ABSTRACT |

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Pivotal CRM (E-mail this company) November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters. (WHITE PAPER) READ ABSTRACT |

How White Papers Can Turbo-Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) In this upcoming Webcast, "How White Papers Can Turbo-Boost Your Lead Gen Campaigns", white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating white papers that attract prospects in droves. This Webcast is presented by KnowledgeStorm. (WEBCAST) READ ABSTRACT |

How White Papers Can Boost Your Lead Gen Campaigns by KnowledgeStorm Webinars (E-mail this company) October 2006 - (Free Research) In this presentation document, white paper guru Michael Stelzner, author of "Writing White Papers: How to Capture Readers and Keep Them Engaged," will share his secrets on creating effective white papers that attract prospects in droves. (ANALYST REPORT) READ ABSTRACT |

Expert Executive Office by Aderant Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.  (SOFTWARE PRODUCT)

Unlocking The Value Of Spreadsheets In Your Business Processes by EXTOL International Inc. August 2008 - (Free Research) This Webcast will survey common spreadsheet automation use cases, examine implementation options and show how non-programmatic spreadsheet automation can achieve results faster and at lower cost. (WEBCAST) READ ABSTRACT |

Product Demos - Problem Discovery & Product Objections by ZIGZAG Marketing, Inc. July 2008 - (Free Research) When demonstrating products, the single biggest factor to overcoming sales objections is to understand early in the sales cycle the connection between your value proposition and the pain points at the executive levels of the prospect's organization. (WHITE PAPER) READ ABSTRACT |

Microsoft Dynamics CRM Online ® Webcast by Microsoft June 2008 - (Free Research) Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help? (WEBCAST)

Sales Performance Optimization: 2007 Survey Results and Analysis by Cisco Systems, Inc September 2008 - (Free Research) This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. (WHITE PAPER) READ ABSTRACT |

Give Me Something I Can Use: Sales Workstyle Management (SWM) as the Conduit to Higher Acceptance, Regular Use, and Increased Sales among Salespeople. by Landslide Technologies, Inc. June 2008 - (Free Research) SWM represents just what it says - a focus on the workstyles of salespeople to support them and help them in closing more business. (WHITE PAPER) READ ABSTRACT |

Integrated Sales and Marketing for Consumer Products Companies by SAP America, Inc. February 2008 - (Free Research) Discover the current challenges of the consumer products (CP) industry, how an ISM approach can help CP companies create new value by supporting profitable growth, and steps executives must take to launch an ISM initiative. (WHITE PAPER) READ ABSTRACT |

Hedge Funds: Overcoming Obstacles to Wireless Productivity by BlackBerry March 2008 - (Free Research) Making wireless solutions a priority for your business will greatly benefit the performance of your network and the critical data living on it. Read this white paper to learn more. (WHITE PAPER) READ ABSTRACT |

KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company) August 2006 - (Free Research) Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies. (WEBCAST) READ ABSTRACT |

Anna’s Linens Executes Strategy and Enables Growth with “Edge” by Business Objects June 2008 - (Free Research) In this case study Anna’s Linens needed a business intelligence tool to help measure their performance against their goals. BusinessObjects Edge Series was their solution because it is a scalable, Web-based distribution mechanism suitable for a multi-unit retailer. (CASE STUDY) READ ABSTRACT |

Sole Technology Skates Past Reporting Obstacles with Business Objects by Business Objects June 2008 - (Free Research) In this case study, Sole Technology needed a reporting system to help it track the life cycle of its products, from development through production, shipping, warehousing, sales, and inventory. Learn how Business Objects tool sets were the solution. (CASE STUDY) READ ABSTRACT |

Using Enterprise Systems to Gain Uncommon competitive Advantage by Accenture. June 2008 - (Free Research) Enterprise systems can lead to high performance in terms of differentiated customer response, new market discovery and development, and even the rapid reconfiguration of fundamental business processes. (WHITE PAPER) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation. August 2008 - (Free Research) Explore four CRM deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. (WHITE PAPER) READ ABSTRACT |

Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc. (E-mail this company) November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information. (ANALYST REPORT) READ ABSTRACT |

New Research: How to Improve Your B2B Email Marketing Results in 2007 by KnowledgeStorm Webinars (E-mail this company) January 2007 - (Free Research) Find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007. Invite your entire team to attend – attendance for this Webcast is free! (WEBCAST) READ ABSTRACT |

Business Performance: Getting in Gear by Oracle Corporation. August 2008 - (Free Research) Attend this session to gain an overview of measurement techniques, technologies, and a framework for assessing your organization's readiness to improve performance. (WEBCAST) READ ABSTRACT |

Marketing and Demand Creation in B2B Marketplace: The Prospect's View by KnowledgeStorm Webinars (E-mail this company) May 2006 - (Free Research) Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation. (WEBCAST) READ ABSTRACT |

Fuel Your MSP Growth in 2008, Despite the Threat of an IT Recession by Kaseya June 2008 - (Free Research) MSPs are well positioned to grow their business in 2008, regardless of the IT industry recession that threatens other sectors. (WHITE PAPER) READ ABSTRACT |

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