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Social Media-based Customer Loyalty Programs by Infor CRM February 06, 2012 - (Free Research) This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.  (EGUIDE) READ ABSTRACT |

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact January 10, 2011 - (Free Research) This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Social engagement tips from author Qualman by Infor CRM February 07, 2012 - (Free Research) Read this tip guide now to learn how to go about making the first move with your customers in Web 2.0 and what are the best tactics for engaging and retaining customers.  (EGUIDE) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.  (IT BRIEFING) READ ABSTRACT |

A Guide for Building Productive, Collaboration Environments in SMBs by Dell, Inc. and Intel March 31, 2010 - (Free Research) This paper outlines the benefits and challenges of collaboration. It offers a guide to implementing an integrated collaboration environment based on Microsoft SharePoint and Dell servers with Intel processors that is designed for performance, availability, and the changing requirements of an SMB poised for growth.  (WHITE PAPER) READ ABSTRACT |

Podcast - Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company) March 07, 2006 - (Free Research) The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.  (PODCAST) READ ABSTRACT |

How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company) October 2005 - (Free Research) The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.  (WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

The Forrester Wave: IT Consolidation Consultancies by HP and Intel March 2011 - (Free Research) This summary of findings from Forrester Research will help shed light on how to evaluate, select and work with technology consultants on IT consolidation projects in order to pick just the right consulting resource for your particular application and challenge.  (WHITE PAPER) READ ABSTRACT |

SOA Best Practices and Design Patterns: Key to Successful Service Oriented Architecture Implementation by Oracle Corporation April 2008 - (Free Research) There is no question that the successful implementation of Service Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled.  (WHITE PAPER) READ ABSTRACT |

IT pay and recruitment report: Software houses and consultants by ComputerWeekly.com January 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.  (WHITE PAPER) READ ABSTRACT |

Windows Server® 2008 Hyper-V Technology Introduction by Dell and Microsoft October 2009 - (Free Research) Dell's Hyper-V Technology Introduction for Windows Server® 2008 is a rapid approach to the deployment and configuration of a Hyper-V and SystemCenter Virtual Machine Manager 2008 (SCVMM) based Proof of Concept (POC) into your pre-production test lab.  (DATA SHEET) READ ABSTRACT |

Reduce Power Consumption by Successfully Deploying Virtualization by Dell, Inc. and Intel March 2011 - (Free Research) Machine manufacturer Hennecke wanted to boost enterprise efficiency but was constrained by its IT infrastructure. Guided by Dell consultants, the IT team chose virtualized Dell servers and Dell/EMC centralized storage. This case study examines this transition and the benefits achieved.  (CASE STUDY) READ ABSTRACT |

New Enterprise Desktop E-Zine Vol. 1: Defining Application Virtualization by Dell, Inc. and Intel June 2009 - (Free Research) In this premiere issue of New Enterprise Desktop, you'll learn the ins and outs of application virtualization and how to apply it in the enterprise, as well as finding out how to categorize user groups and match them with the best desktop virtualization solution.  (EZINE) READ ABSTRACT |

Securing Enterprise Clouds with Vyatta by Vyatta Inc. December 2011 - (Free Research) In this video case study, Christopher Righter, Sr. Consultant at Capegmini, explores how to secure enterprise cloud infrastructures using Vyatta Network OS. View now as Christopher describes his experience with Vyatta in overcoming networking and security challenges for his cloud customers.  (VIDEO) READ ABSTRACT |

Presentation Transcript: Tiered Data Storage by Dell Compellent August 2011 - (Free Research) In this presentation transcript, Ashish Nadkarni, Senior Analyst and Consultant at Taneja, explores the three tiers that are typically the most beneficial for SMBs: primary, secondary, and tape.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Machine manufacturer cuts power consumption by approximately 30 percent with virtualized Dell infrastructure by Dell, Inc. and Intel April 2011 - (Free Research) Machine manufacturer Hennecke wanted to boost enterprise efficiency but was constrained by its IT infrastructure. Guided by Dell consultants, the IT team chose virtualized Dell servers and Dell/EMC centralized storage. This case study examines this transition and the benefits achieved.  (WHITE PAPER) READ ABSTRACT |

Virtualization and Backup: Advances in Technology and Lessons Learned by Early Adopters – Presentation Transcript by EqualLogic, Inc. March 2008 - (Free Research) In this webcast, IT consultant Andrew Kutz traces the role of backup in virtual environments, starting with the early adopters and moving to today's top backup methodologies.  (WHITE PAPER) READ ABSTRACT |

Virtualization and backup: Automating the most-repeated and important manual tasks by EqualLogic, Inc. February 2008 - (Free Research) In this webcast, IT consultant Andrew Kutz discusses the elements of virtualization backup that are most frequently overlooked and how to automate the most common virtualization backup tasks.  (WEBCAST) READ ABSTRACT |

Virtualization and backup: Technology advances and lessons learned by early adopters by EqualLogic, Inc. February 2008 - (Free Research) In this webcast, IT consultant Andrew Kutz traces the role of backup in virtual environments, starting with the early adopters and moving to today's top backup methodologies.  (WEBCAST) READ ABSTRACT |

What you should know about cloud backup security by Quantum Corporation August 2009 - (Free Research) Kevin Beaver, information security consultant with Principle Logic LLC, outlines security issues to consider when deploying cloud or online backup.  (PODCAST) READ ABSTRACT |

Ensuring proper data deletion or destruction of backup media by Quantum Corporation August 2009 - (Free Research) Kevin Beaver, information security consultant with Principle Logic LLC, discusses the importance of proper data deletion/destruction for backup media, data deletion options in the market today, and who really needs to be worried about data destruction in this recording.  (PODCAST) READ ABSTRACT |

Restoring deduplicated data today by Quantum Corporation July 2009 - (Free Research) James Brissenden, Sr. Strategy Consultant at GlassHouse Technologies, discusses the issues surrounding restoring deduplicated data in this podcast.  (PODCAST) READ ABSTRACT |

Expert guide: How to design job roles and plan careers structures in the IT department by ComputerWeekly.com November 2010 - (Free Research) Somewhere between our in-depth consultants’ guides and our short AnalystNotes that discuss specific aspects of IT careers, there is a need for an up-to-dateoverview of IT career structures. This is it.  (WHITE PAPER) READ ABSTRACT |

Best practices for System Center Virtual Machine Manager 2008 R2 by Dell and Microsoft April 2011 - (Free Research) In this podcast, IT consultant Alan Sugano breaks down the key features and considerations every IT pro should be aware of when deploying Microsoft SCVMM 2008 R2 in production.  (PODCAST) READ ABSTRACT |

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