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Cisco ScanSafe and AVC Support Cloud Intelligent Network by Cisco Systems, Inc. July 11, 2012 - (Free Research) This case study showcases how, in just two years, Cisco was able to move their enterprise resource planning (ERP), sales force management (SFA) and customer relationship management (CRM) applications to a private cloud. Along with leveraging public cloud software as a service, Cisco significantly reduced TCO and boosted their agility.  (CASE STUDY) READ ABSTRACT |

Extending Private Infrastructure with Hybrid Cloud Computing by Skytap, Inc. February 22, 2012 - (Free Research) The hybrid cloud computing model has particular appeal for businesses interested in moving between public and private cloud freely and securely. Join this informative 45 minute webcast sponsored by Skytap to learn how enterprise IT can quickly gain operational benefits from hybrid cloud computing.  (WEBCAST) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 28, 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.  (EZINE)

E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company September 13, 2010 - (Free Research) Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.  (EBOOK) READ ABSTRACT |

Taking Mobile CRM Beyond the Sales Force by SAP America, Inc. July 11, 2011 - (Free Research) The success of consumer-friendly smart phones has changed the game. People are bringing their iPhones and Droids to IT asking for CRM functionality.  (EBOOK)

US Food Service - Streamline project includes Afaria by Sybase, an SAP company May 11, 2009 - (Free Research) Watch this video to learn how US Food Service, the second largest food service provider, implemented Afaria from Sybase to streamline order entry and information management between their mobile sales force, distribution centers and the corporate office.  (VIDEO) READ ABSTRACT |

eBook: Leveraging CRM to increase sales effectiveness in a challenging economy by Aplicor April 09, 2009 - (Free Research) Sales departments are under increased pressure during these difficult times, as converting leads, moving sales along the pipeline and meeting sales quotas will be challenging this year. What's more, many companies will be raising quotas for their sales teams in 2009, according to recent research from the sales consultancy firm CSO Insights.  (EBOOK) READ ABSTRACT |

YellowPages.ca Goes Mobile While Sales Force Gets a Boost with BlackBerry Smartphones by BlackBerry September 16, 2011 - (Free Research) Access this case study to learn how YPG created a consumer mobile version of YellowPages.ca™ and sales applications for BlackBerry® smartphones to expand the reach of its local search database.  (CASE STUDY) READ ABSTRACT |

Mobile Remote access services from ATT Video by AT&T Corp October 13, 2011 - (Free Research) Mobile workers need access to the same tools and applications they use in the office. Mobile Remote Access Services (MRAS) from AT&T provide added security to help keep employees connected to the tools they need to be efficient and productive.  (WEBCAST) READ ABSTRACT |

Sales Intelligence: The Secret to Sales Nirvana by IBM January 09, 2009 - (Free Research) Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions.  (WHITE PAPER) READ ABSTRACT |

Best Buy Supports New Line of Business and World-Class Sales Force by Microsoft August 06, 2010 - (Free Research) In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear.  (CASE STUDY) READ ABSTRACT |

WAN and VPN Solutions: Choosing the Best Type for your Organization by XO Communications March 07, 2012 - (Free Research) This whitepaper describes the different WAN and VPN options organizations have, and helps you figure out which would be the best for your particular needs.  (WHITE PAPER) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc. September 22, 2010 - (Free Research) This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization.  (EBOOK) READ ABSTRACT |

EcoPaper Customer Success Story by BlackBerry September 16, 2011 - (Free Research) Access this case study to learn how Ecopaper equipped its sales force with BlackBerry® smartphones and deployed a mobile application called PWAP, from BlackBerry® Associate Alliance Member True Systems, to automate the sales process.  (CASE STUDY) READ ABSTRACT |

Comcast’s cable advertising division empowers their 1,500 associate sales force with an Alteryx intranet market analysis and advertising and support application by Alteryx, Inc. January 11, 2011 - (Free Research) Comcast Spotlight wanted all of its sales professionals to have immediate access to user-defined market analyses, without having to involve a trained research analyst. Alteryx designed a web-based solution, SpotKnowledge, which enabled increased functionality, accuracy, and faster turn-around times on analysis and reporting.  (CASE STUDY) READ ABSTRACT |

Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results by InsideView August 26, 2009 - (Free Research) Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world.  (WHITE PAPER) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry February 26, 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.  (CASE STUDY) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Mobilize Your CRM Investment, Empower Your Sales Teams by Kony December 31, 2012 - (Free Research) This white paper introduces a mobile customer relationship management technology that gives your sales team access to account, lead, opportunity, and customer information on any device, at any time. Read on to learn how this technology enables a more efficient, productive sales force and can provide your company with a multitude of benefits.  (WHITE PAPER) READ ABSTRACT |

How to Extend your Virtual Private Network with Citrix GoToMyPC Corporate by Citrix Online - GotoMyPC November 2008 - (Free Research) Read this white paper to learn how companies can deliver more effective remote access by augmenting their traditional VPN with Web-based technologies.  (WHITE PAPER) READ ABSTRACT |

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc. June 2009 - (Free Research) A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers.  (WHITE PAPER) READ ABSTRACT |

Intel Cloud Builder Guide: Private Cloud and Multi-Cloud Management on Intel Platforms-- Univa UD Private Cloud Software by Intel August 2010 - (Free Research) In this paper, we describe the architecture and implementation details of a Private Multi-Cloud (PMC), a prototype built jointly by Intel and Univa UD to demonstrate an internal cloud environment consisting of multiple Virtual Data Centers (VDCs). Read this paper for an illustration of the PMC cloud functionality with several real-world use cases.  (CASE STUDY) READ ABSTRACT |

Realizing Rapid ROI Through Mobility by BlackBerry February 2010 - (Free Research) Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!  (WHITE PAPER) READ ABSTRACT |

The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com September 2011 - (Free Research) The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues.  (IT BRIEFING) READ ABSTRACT |

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.  (EZINE)

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