CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		10 Ways to Improve B2B Email Deliverability and Effectiveness by Vtrenz, Inc. Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased more... >> Discover more offerings from Vtrenz, Inc.
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Consumer Electronics Storage Manufacturer Improves the Efficiency & Cost-Effectiveness Of Their Global Supply Chain with Modus Link by ModusLink (E-mail this company) December 2007 - (Free Research) The case study details the benefits received by a leading manufacturer of consumer electronics storage products when they turned to ModusLink to improve the efficiency and cost-effectiveness of their fragmented, global supply chain.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Consumer Electronics Storage Manufacturer by Modus Link February 2008 - (Free Research) The case study details the benefits received by a leading manufacturer of consumer electronics storage products when they turned to ModusLink to improve the efficiency and cost-effectiveness of their fragmented, global supply chain.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Supply Chain Solutions Suite for Storage Manufacturers by ModusLink (E-mail this company) ModusLink executes comprehensive supply chain solutions and services for the Storage industry that span the entire supply chain. An outsourcing leader for more than 20 years, ModusLink has documented and standardized its best practices into customized options offered within a complete Storage Solutions Suite of services.  (SERVICE) GO TO DETAILED REPORT

Uncovering Hidden B2B Sales Potential by MapInfo Corporation. July 2008 - (Free Research) Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Case Study: Leading Gaming and Entertainment Company Increases Customer Loyalty with Equifax Database Solutions by Equifax. March 2008 - (Free Research) Read this white paper to explore a case study detailing how to increase customer loyalty and drive repeat visits to vendor locations. Explore a database that offers a single customer view, facilitating convenient, relevant offers to consumers.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Enabling Change with an Enterprise Portal and SOA Strategy by SAP America, Inc. September 2008 - (Free Research) In this case study Wyeth implemented a combined portal interface and enterprise service-oriented architecture based on the SAP NetWeaver technology platform. Discover how it quickly creates powerful applications that open lucrative new sales channels.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Customizable Customer Relationship Management (CRM) Suite for Enterprises by CDC Software - Pivotal CRM (E-mail this company) Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Billing System Perspective: Convergence in Telecommunication by Comarch June 2008 - (Free Research) To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today’s service providers needs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Do You Score? Silverpop's Benchmark Study of B2B Lead Management Practices by Vtrenz, Inc August 2008 - (Free Research) Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

MS Dynamics NAV Case Study: Business Management System Fuels Growth by Microsoft Dynamics. September 2008 - (Free Research) Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management. Read this case study for all the details.  (WHITE PAPER) GO TO WHITE PAPER

Airgas: Sap Business Transformation Study by SAP America, Inc. June 2008 - (Free Research) Airgas was looking for a single solution that could ensure a quick return on investment, SAP NetWeaver MDM offered the broad functionality, robust architecture, and ability to manage rich product content that Airgas required.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft Dynamics. September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.  (CASE STUDY) GO TO CASE STUDY

ePowerCenter - Customer Relationship Management and Interaction Solution by Astute Solutions (E-mail this company) ePowerCenter is an award-winning CRM customer service and support, contact center automation, and interaction management solution designed to address the unique needs of consumer-focused companies and their contact centers. It is behind high-impact technical and business results at Global 1000 companies across numerous vertical markets.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dynamic Content in Action: DiscountBeautyCenter.com Case Study by Listrak. January 2008 - (Free Research) Listrak's marketing and professional services departments teamed up to help DiscountBeautyCenter.com, an online supplier of brand name cosmetics, fragrances, and professional beauty supplies.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation. September 2008 - (Free Research) This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Case Study: Insurance Company Secures Customer Data and Receives 97% Customer Satisfaction Rating by Cisco Systems, Inc September 2008 - (Free Research) This podcast explains about how SBLI USA is using various technologies to secure its customer information, as security is crucial for SBLI USA they are using firewalls, VPN and other security measure.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Extraprise Siebel CRM Support Case Study by Extraprise Group, Inc. August 2008 - (Free Research) In this case study Extraprise Siebel On Shore Services provided management structure, experienced resources, extended production support and competitive pricing to Cumis Mutual Group which provides a high level of support and service to the end-user.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Sales Order Management Software for .Net2.0 by SLINGSHOT. Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Xpressite Ecommerce: A Case Study by Kolaco, Inc. June 2008 - (Free Research) SMB companies are often caught in the middle when analyzing ecommerce solutions. These companies require many of the same features that larger companies do, but often cannot afford the costs associated with an enterprise-sized ecommerce application, while many of the “out-of-the-box” offerings lack advanced functionality.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Case Study: Tablet PCs Important Learning Tool for College Student by Cisco Systems, Inc September 2008 - (Free Research) This podcast discusses how the MonteCassino school is using wireless connectivity to help student work and collaborate from anywhere on campus.  (PODCAST) READ ABSTRACT | GO TO PODCAST

How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics by Silverpop Systems Inc. August 2008 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information etc, and it also provides marketers a rich opportunity to develop strong customer relationships.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Microsoft Dynamics CRM Online ® Webcast by Microsoft June 2008 - (Free Research) Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help?  (WEBCAST) GO TO WEBCAST

Cisco Unified Communications Demo: Managing Customer Relationships by Cisco Systems, Inc February 2008 - (Free Research) This is an educational flash demo for customers and prospects on Unified Communications - the benefits of a Cisco solution.  (DEMO) READ ABSTRACT | GO TO DEMO

SL Case Study: InScope Solutions by Microsoft Dynamics. September 2008 - (Free Research) Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.  (CASE STUDY) GO TO CASE STUDY

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