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The State of Cloud Integration Today by MuleSoft

December 20, 2013 - (Free Research)
Read this report today, which details the findings from a survey measuring the success of SaaS applications with existing enterprise assets that have been deployed by IT leaders across various industries. Inside, discover that organizations need to develop a hybrid integration strategy in order to fix performance issues. 
(WHITE PAPER) READ ABSTRACT |

Achieving SaaS Security with Connected® Online PC Backup by Iron Mountain

September 2008 - (Free Research)
This document introduces the many security measures currently in place within the Iron Mountain data protection architecture to prevent unauthorized access or damage to customer data. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

4 Key Steps to Automate IT Security Compliance: A Unified Approach for IT, Audit and Operation Teams by Qualys, Inc.

March 2009 - (Free Research)
This paper discusses the challenges faced by organizations of all sizes - across all industries - and presents a security as a service (SaaS) approach to simplify and automate the convergence of security and compliance to define policies, ongoing assessments, mitigate risks and eliminate threats, and monitor compliance. 
(WHITE PAPER) READ ABSTRACT |

Business Execution Buyer's Guide by SuccessFactors

March 2012 - (Free Research)
Read this paper to learn how to move beyond automating HR processes with a strategy for aligning, optimizing, and accelerating workforce productivity in a way that drives measurable business results. Learn how cloud-based workforce management software can help you to understand, measure, and act upon workforce data. 
(WHITE PAPER) READ ABSTRACT |

Business Execution Buyer's Guide by SuccessFactors

March 2012 - (Free Research)
Read this paper to learn how to move beyond automating HR processes with a strategy for aligning, optimizing, and accelerating workforce productivity in a way that drives measurable business results. Learn how cloud-based workforce management software can help you to understand, measure, and act upon workforce data. 
(WHITE PAPER) READ ABSTRACT |

What you Need to Do Coming out of a Downturn (and How to Actually get it Done) by Infor

April 2010 - (Free Research)
Now is the best possible time to re-engineer your organization for peak performance. With just a few smart moves you can position your organization to come out of the downturn even more successful than before and for years or decades to come. Read on to learn more about these 6 smart moves that will ensure success. 
(EBOOK) READ ABSTRACT |

Software-as-a-Service: The Alternative for Web Content Management by CrownPeak

December 2007 - (Free Research)
Explore how you can measure the success of your online marketing initiatives with software-as-a-service (SaaS). Leverage the flexibility and ease of SaaS to handle your Websites effortlessly and generate true ROI. 
(WHITE PAPER) READ ABSTRACT |

How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)
Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Measuring the Business Impact of Support by Citrix Online UK

July 2010 - (Free Research)
Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured - despite the influence of support on higher revenue, customer satisfaction and increased productivity. This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business. 
(WHITE PAPER) READ ABSTRACT |

Measuring Community Health with Indicee Analytics by Indicee

March 2014 - (Free Research)
The e-book provides examples of what to measure to ensure healthy, engaged communities, and how to measure it using analytics. Also included is a re-cap of the location for the full framework. 
(EBOOK) READ ABSTRACT |

E-Guide: Why your clients should measure their data center energy efficiency by Intel

February 2011 - (Free Research)
Read this E-Guide to learn more about why measuring data center efficiency is important for your clients and what exactly they should be measuring. 
(EGUIDE) READ ABSTRACT |

Investing in HR Leads to Solid Business Results by SuccessFactors

June 2012 - (Free Research)
SuccessFactors' goal is no secret, nor is it humble: Increase worldwide productivity by 50%. Although it's a bold target that's not easy to measure consistently, this whitepaper presents one measure of SuccessFactors' success and explains the critical links between investing in execution and tangible customer results. 
(WHITE PAPER) READ ABSTRACT |

Investing in HR Leads to Solid Business Results by SuccessFactors

June 2012 - (Free Research)
SuccessFactors' goal is no secret, nor is it humble: Increase worldwide productivity by 50%. Although it's a bold target that's not easy to measure consistently, this whitepaper presents one measure of SuccessFactors' success and explains the critical links between investing in execution and tangible customer results. 
(WHITE PAPER) READ ABSTRACT |

7 Essential Steps to Achieve, Measure and Prove Optimal Security Risk Reduction by Qualys, Inc.

October 2009 - (Free Research)
Rapid changes within technology, new server and software deployments, and the evolving sophistication of attack methods used to infiltrate systems and steal data create the greatest set of challenges faced by security and IT administrators trying to keep their systems secure and within regulatory compliance. Interested in reducing security risk? 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

SaaS 101 for software providers by Progress

December 2013 - (Free Research)
SaaS is the hottest trend in the enterprise application market, but it remains unchartered territory for many software businesses. This e-book discusses some of the most important issues with SaaS that need to be addressed. 
(WHITE PAPER) READ ABSTRACT |

SaaS Study Video: Real Businesses Achieve Competitive Advantage by IBM

April 2014 - (Free Research)
This video introduces the IBM Global SaaS study conducted by the Center for Applied Insights, which reveals how companies are using SaaS for better decision making, increased collaboration, and market-focused agility. 
(WEBCAST) READ ABSTRACT |

SaaS study: How competitive companies reduce TCO by IBM

January 2014 - (Free Research)
SaaS is much more than a cost-savings tool. Organizations are using the cloud to help them achieve a much broader and strategic goal – unlocking competitive advantage through stronger collaboration, analytics and improving the customer experience. 
(WHITE PAPER) READ ABSTRACT |

What you?re missing without SaaS by IBM

April 2014 - (Free Research)
Check out the following infographic to get a firsthand look at how businesses are gaining substantial competitive advantage by deploying the use of a SaaS solution. 
(RESOURCE) READ ABSTRACT |

Leveraging Advanced BI to Increase SaaS Success by Information Builders

December 2011 - (Free Research)
This paper discusses the types of reporting and analysis functionality that users of SaaS applications are looking for, and the business intelligence (BI) capabilities SaaS vendors must incorporate into their solutions to successfully satisfy those demands. Also highlighted are real-world successes. 
(WHITE PAPER) READ ABSTRACT |

Champions of Software as a Service: How SaaS is Fueling Powerful Competitive Advantage by IBM

January 2014 - (Free Research)
This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs. 
(WHITE PAPER) READ ABSTRACT |

Look at Business Size, Budget When Choosing Between SaaS and Hosted ERP by Sage Software

February 2012 - (Free Research)
This expert guide explains some of the prominent differences between Software as a Service (SaaS) enterprise resource planning (ERP) software and hosted ERP systems including cost, benefits, and risks of both. 
(EGUIDE) READ ABSTRACT |

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk by BMC Software, Inc.

April 2011 - (Free Research)
Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Check out this white paper to learn more about the benefits of SaaS. 
(WHITE PAPER) READ ABSTRACT |

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