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Selecting the Correct SaaS-based IT Service Management Solution: Customers Share Experiences and Insights by Hewlett-Packard Company December 31, 2012 - (Free Research) This helpful resources examines the key factors you should consider when choosing a Software-as-a-Service (SaaS)-based IT Service Management (ITSM) technology, and provides examples of real experiences and lessons from users who have already implemented such a strategy.  (WHITE PAPER) READ ABSTRACT |

Dimensional Research: Selecting the Correct SaaS-based IT Service by Hewlett-Packard Company December 31, 2012 - (Free Research) Many IT teams have turned to Software-as-a-Service (SaaS) providers for IT service management (ITSM) because of the well-known benefits, but businesses do not always see the desired results. This report highlights the key factors of determining if and to what extent a SaaS-based ITSM strategy can deliver the desired benefits for your organization.  (WHITE PAPER) READ ABSTRACT |

The Quest for a Cloud Integration Strategy by Dell Boomi October 08, 2012 - (Free Research) Although Software as a Service (SaaS) has enabled businesses of all sizes to leverage enterprise-grade applications with affordable pricing, it has also introduced significant integration challenges. Read this paper to learn why a SaaS integration strategy is crucial for success, 8 elements to look for when evaluating a strategy, and more.  (WHITE PAPER) READ ABSTRACT |

Connectivity in context: Deliver application integration in days by IBM December 28, 2011 - (Free Research) This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days.  (WHITE PAPER) READ ABSTRACT |

When Availability Matters: Change Control for SaaS Providers by Tenzing Managed IT Services December 01, 2010 - (Free Research) This paper examines that to build an effective change management framework and achieve high availability numbers for an SaaS application requires maturing IT processes along established best practices and investing in quality change management tools.  (WHITE PAPER) READ ABSTRACT |

SaaS ERP: A Viable Model for Job Shops and Small Manufacturers by Epicor Software Corporation February 07, 2011 - (Free Research) This white paper describes how the software as a service (SaaS) model delivers financial, implementation and operational benefits to job shops and small manufacturers. With Epicor Express, job shops and small manufacturers now have the opportunity to implement an ERP solution that can help transform their operations and business.  (WHITE PAPER) READ ABSTRACT |

Automating Sales Order Management with SaaS by Esker Inc. May 18, 2012 - (Free Research) Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.  (WHITE PAPER) READ ABSTRACT |

Dimensional Research: Selecting the Correct SaaS-based IT Service by Hewlett-Packard Company February 28, 2013 - (Free Research) This white paper examines the five key factors to consider when transitioning to SaaS-based ITSM including security, integration, implementation and deployment. In addition, gain advice from your peers who have already implemented cloud-based IT service offerings.  (WHITE PAPER) READ ABSTRACT |

On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite May 01, 2009 - (Free Research) This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment.  (WHITE PAPER) READ ABSTRACT |

Webcast: CA Clarity® PPM On Demand Essentials 50 Pack (CODE 50) by CA Technologies. March 07, 2013 - (Free Research) In this webcast, discover how a SaaS PPM implementation offers answers to the PPM implementation paradox, allowing for implementation in as short as four weeks.  (WEBCAST) READ ABSTRACT |

Podcast: Learn How SaaS HCM Can Help You Effectively Manage Your Global Workforce by Workday June 12, 2012 - (Free Research) <p>Listen to this podcast to learn how Kimberly-Clark has significantly improved its human capital management using a cloud-based solution.</p>  (PODCAST) READ ABSTRACT |

Improve Scheduling Production and Quality Using SaaS ERP by Epicor Software Corporation February 05, 2013 - (Free Research) Enterprise resource planning (ERP) technology can provide impressive efficiency improvements, but tight budgets have made an ERP system unfeasible for most small and mid-sized businesses – until now. Read on to learn how adopting a Software as a Service ERP model can provide the benefits of ERP without the added overhead.  (WHITE PAPER) READ ABSTRACT |

Hendrick Hudson School District Uses EVault SaaS for Turnkey Backup and Remote Disaster Recovery by i365, makers of Evault September 28, 2010 - (Free Research) Read this case study to learn about how Mathew Swerdloff, Director of Technology for the Hendrick Hudson school district, used EVault SaaS data protection from i365, a Seagate Company, to effectively backup his important data.  (CASE STUDY) READ ABSTRACT |

Avon Products: Avon gets a Training Program Makeover With SpringCM by SpringCM March 18, 2011 - (Free Research) Avon employs more than 5 million independent representatives - all of whom must receive in-depth, up-to-date training to ensure Avon’s continued success as the largest direct marketer on the planet. So when Avon sought to makeover its training program, it chose to go the SaaS route in order to implement it quickly with minimal support requirements.  (CASE STUDY) READ ABSTRACT |

SaaS WCM Platform: Speed Marketing Campaign Execution, Ensure Site Availability by Limelight Networks, Inc. January 25, 2013 - (Free Research) Telecommunications company Ciena, like many businesses, was utilizing an outdated WCM system that was unreliable and inefficient. Website downtime was a problem, causing security risks and costing an estimated $30,000 deficit. Read on to find out how Ciena mitigated these challenges by implementing a cloud-based, user-friendly WCM platform.  (CASE STUDY) READ ABSTRACT |

Actuate OnPerformance How to Turn on World-Class Performance Management Using SaaS by Actuate July 1967 - (Free Research) For many organizations, implementing a Performance Management initiative properly requires not only developing good business strategies and aligning the key indicators that drive success, but also involves overcoming internal operational challe...  (WHITE PAPER) READ ABSTRACT |

Software Licensing and Subscription by ComputerWeekly.com August 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.  (ANALYST BRIEF) READ ABSTRACT |

Charles River Development Automates SaaS Managed Services with Cisco Tidal Enterprise Scheduler by Cisco Systems, Inc. October 2012 - (Free Research) Charles River Development realized it needed a highly unified and automated approach to job scheduling to efficiently deliver its managed service. It had to be well-architected, intuitive, scalable and flexible. Read this presentation transcript to learn why they chose Cisco Tidal Enterprise Scheduler  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Charles River Development Automates SaaS Managed Services with Cisco Tidal Enterprise Scheduler by Cisco Systems, Inc. September 2012 - (Free Research) Charles River Development realized it needed a highly unified and automated approach to job scheduling to efficiently deliver its managed service. It had to be well-architected, intuitive, scalable and flexible. Read this presentation transcript to learn why they chose Cisco Tidal Enterprise Scheduler  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Choosing Supply Chain Management Software by Plex Systems November 2012 - (Free Research) Read this expert e-guide to learn tips that will help you evaluate your supply chain management (SCM) needs and options in order to make a smart investment for your company. Discover: the benefits and drawbacks of full-fledged on-premise suites vs. specialized SaaS options; why many manufacturers are leveraging a hybrid SCM deployment; and more.  (EGUIDE) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation June 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on.  (WHITE PAPER) READ ABSTRACT |

eBook: Private Cloud Application Opportunities: Exploring Benefits, Challenges of Using Private Cloud by IBM December 2012 - (Free Research) In this e-book, discover how your organization can determine whether software as a service (SaaS), a public cloud infrastructure, or a private cloud is best for you.  (EBOOK) READ ABSTRACT |

Measuring ROI for online PC backup and recovery by Hewlett-Packard Limited March 2013 - (Free Research) This resource takes an exclusive look at the return on investment (ROI) of deploying online data protection, backup, and recovery in order to help you make the business case for such an investment.  (WHITE PAPER) READ ABSTRACT |

Best Practices for a contact center technology overhaul by Contactual (Now 8x8, Inc.) June 2011 - (Free Research) Tap into the expert advice in this eBook to choose technology that will help you leverage multiple contact channels, effectively monitor agent interaction and deliver an excellent customer experience.  (EBOOK) READ ABSTRACT |

E-Book: Best Practices for Selecting Midmarket ERP Software by SearchManufacturingERP February 2011 - (Free Research) With over 80 different ERP packages available today, determining what’s right for your organization can seem like a daunting task. But, with this e-book you will get advice and best practices for every step of the ERP software selection process. Ensuring you will not get lost in the sea of ERP software.  (EBOOK)

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