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Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters

December 31, 2008 - (Free Research)
This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is about maximizing the level of understanding that can be achieved with customer data. 
(WHITE PAPER) READ ABSTRACT |

eBook: Oracle Application Integration and SOA - In the Customer's Words by Oracle Corporation UK Ltd

October 01, 2012 - (Free Research)
Read this e-book to hear exclusively from Oracle SOA Suite customers about how the platform is helping them improve agility, lower TCO, increase performance and scalability, speed time to market, justify the ROI of SOA, and more. 
(EBOOK) READ ABSTRACT |

Calculating the ROI of a SOA Project by Wipro Technologies

June 2008 - (Free Research)
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative. 
(WHITE PAPER) READ ABSTRACT |

Red Hat Continues To Redefine SOA: Simple. Open. Affordable by Red Hat

October 2008 - (Free Research)
Despite the significant progress made with open standards in the industry, most SOA platforms are delivered with many proprietary, closed extensions that focus on customer lock-in more than automation of the value chain. Red Hat believes there is a better way. We redefine SOA to be simple, open, and affordable. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WEBCAST) READ ABSTRACT |

State of the Portal Market by Oracle Corporation

January 2009 - (Free Research)
The focus of this paper is to provide readers a comprehensive understanding of real-world deployment practices, trends and ROI anecdotes for enterprise portal technologies. 
(WHITE PAPER) READ ABSTRACT |

Layered Tech expands to new markets and improves ROI with CA 3Tera AppLogic by CA Technologies.

March 2011 - (Free Research)
This case study explains how Layered Tech’s implementation of CA 3Tera AppLogic helped it improve ROI and enabled Layered Tech to service a new market of premium customers without increasing costs. 
(CASE STUDY) READ ABSTRACT |

Realize positive ROI on your SOA investments by Vitria Technology, Inc.

May 2008 - (Free Research)
This white paper discusses the steps to achieve greater operational visibility to better meet customer requirements and enhance business responsiveness. 
(WHITE PAPER) READ ABSTRACT |

The Oracle SOA Governance Solution by Oracle Corporation

May 2009 - (Free Research)
Successful adoption of service oriented architecture (SOA) as an IT strategy does not in of itself guarantee business results. Effective SOA governance is essential to achieving measurable, sustainable business value. This data sheet showcases key features and benefits of Oracle's SOA Governance Solution. 
(DATA SHEET) READ ABSTRACT |

The Five Must-Have Capabilities for Unbeatable Customer Care by Pitney Bowes Business Insight

January 2010 - (Free Research)
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. 
(WHITE PAPER) READ ABSTRACT |

Own your process, own your information, own your business with SOA by IBM

December 2010 - (Free Research)
This white paper details why building in business process management, information management and SOA governance across the enterprise is critical to SOA success. It also presents real-world examples of IBM customers that have done so and are now reaping the benefits of SOA, including service reuse, business agility and business transformation. 
(WHITE PAPER) READ ABSTRACT |

A Guide to SOA Governance by Torry Harris Business Solutions

April 2008 - (Free Research)
This white paper provides a guide to a successful SOA governance. Explore the integral role governance plays in realizing optimal ROI from an SOA implementation. 
(WHITE PAPER) READ ABSTRACT |

Five Myths of Infrastructure Monitoring by Hewlett-Packard Company

August 2008 - (Free Research)
This whitepaper discuss Five Myths of Infrastructure Monitoring. It explores how end-user monitoring can help improve customer satisfaction. 
(WHITE PAPER) READ ABSTRACT |

Fujitsu Interstage Business Process Manager - Creating AGILE BPM by Fujitsu America, Inc.

January 2011 - (Free Research)
Fujitsu Interstage Business Process Manager (Interstage BPM) is a leading solution for Agile BPM - the next generation of BPM. Agile BPM is designed to flexibly address the requirements of all types of processes used to conduct a business: structured, unstructured, and hybrid process types, giving support to all forms of work. 
(WHITE PAPER) READ ABSTRACT |

IDC: How Red Hat's Enterprise Application Platform 6 is Extending Business Value by Red Hat

January 2013 - (Free Research)
This IDC Report leverages primary and buyer-focused research to better understand the business benefits of EAP adoption and modernization from the customer's perspective. 
(WHITE PAPER) READ ABSTRACT |

8 Traits of IT-Friendly Contact Center and Web Customer Service Software by eGain Communications Corp.

May 2010 - (Free Research)
In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment. 
(WHITE PAPER) READ ABSTRACT |

Enhancing Your Infrastructure in an Uncertain Economy to Support Your SOA Business Initiatives by IBM

January 2009 - (Free Research)
This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity. 
(WHITE PAPER) READ ABSTRACT |

Oracle Enterprise Repository and Oracle Service Registry for SOA Governance by Oracle Corporation

May 2009 - (Free Research)
Service-oriented architecture (SOA) is an entirely new approach to IT that connects people, process, and technology in a dynamic, distributed environment; however, it also increases system complexity. Read this data sheet to learn how together, Oracle Enterprise Repository and Oracle Service Registry create a solid foundation for SOA governance. 
(DATA SHEET) READ ABSTRACT |

The Dirty little Secrets of the Warehouse Management Systems Industry by HighJump Software

May 2008 - (Free Research)
Read this white paper to learn five secrets you should know before you purchase a WMS. Guide your evaluation and selection processes in a way that best benefits your business, your customers and your long-term success and competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

WebSphere DataPower Integration Blade XI50B by IBM

April 2012 - (Free Research)
Read this paper to learn about WebSphere DataPower Integration Blade XI50B, a specialized, high-performance hardware appliance that can empower you t improve competitiveness by helping to strengthen business connectivity with partners and customers, and between internal organizations, add specialized connectivity, integration and more. 
(WHITE PAPER) READ ABSTRACT |

Extending CA Wily Application Performance Management to SOA Environments by CA Technologies.

August 2009 - (Free Research)
Read this paper to learn how SOA holds the promise of accelerating application development in support of new business initiatives while at the same time reducing the overall cost of delivering these new products or services.  
(WHITE PAPER) READ ABSTRACT |

Accelerate ROI for Business Process Management with IBM Solutions Designed for Rapid Deployment by IBM

January 2010 - (Free Research)
With IBM products, services and programs, businesses can develop business process management solutions to support their business priorities and objectives, both now and in the years ahead. Read this paper to learn how. 
(WHITE PAPER) READ ABSTRACT |

The Evolving Role of the Business Analyst by IBM

June 2008 - (Free Research)
With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Total Economic Impact™ Of Red Hat JBoss Enterprise Application Platform by Red Hat

September 2010 - (Free Research)
A recent study conducted by Forrester Consulting detailed significant cost savings and benefits achieved by a Red Hat customer after migrating from proprietary middleware to JBoss Enterprise Middleware. Read this study to gain an understanding of the TEI methodology and how it can be applied to decision making processes. 
(ANALYST REPORT) READ ABSTRACT |

Integrate and Mobilize by Oracle Corporation

May 2013 - (Free Research)
While service-oriented architecture (SOA) has been at work in the enterprise for years, SOA can help organizations tackle a number of modern challenges. View this informative resource to explore how SOA is changing with the times, and how you can plan for the future of SOA while increasing competitive advantage 
(WHITE PAPER) READ ABSTRACT |

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