The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s more... >> Discover more offerings from SAP America, Inc..
		Oversight Systems - Real-time Transaction Inspection by Oversight Systems. Oversight Systems automates the analysis and testing of auditors and fraud examiners to reduce ongoing Sarbanes-Oxley compliance costs and provide quality assurance for financial more... >> Discover more offerings from Oversight Systems.
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

Deploying F5 Networks BIG-IP Local Traffic Manager with WebAccelerator for Microsoft Office SharePoint Server 2007 by F5 Networks (E-mail this company) December 2007 - (Free Research) One approach to improving overall system performance is the use of a class of Traffic Management Device commonly referred to as a WAN Accelerator. This paper details the results of using one such solution – the F5 Networks® BIG-IP® Local Traffic Manager™ (LTM™). Test results showed a significant increase in user-perceived performance. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

DTX 10 Gig over Copper Test Solution. Certify cabling for 10 Gigabit/sec Ethernet Deployments by Fluke_Networks May 2008 - (Free Research) The DTX 10 Gig over Copper Test Solution, the DTX-1800 CableAnalyzer together with the DTX 10 Gig Kit, enables testing and certification of twisted pair cabling for 10 Gigabit/sec Ethernet deployments. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

BPO 2.0: Rethinking Outsourcing Strategies by Nucleus Research (E-mail this company) November 2006 - (Free Research) BPO 2.0 breaks down the physical constructs of the office or call center and the geographical characteristics of the labor pool to enable companies to outsource jobs to the most qualified worker. BPO 2.0 goes beyond the oft-overused "virtual office" label and instead applies the rules of outsourcing to a distributed labor pool. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions. The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.  (SERVICE) GO TO DETAILED REPORT

Microsoft Patch Tuesday Bottom Line (January 2008) - Analysis of Microsoft's January 8, 2008 Security Bulletins by Qualys Inc. May 2008 - (Free Research) Listen to this podcast to hear an analysis of Microsoft's January 8, 2008 Security Bulletins featuring Amol Sarwate, Vulnerability Research Manager at Qualys, Inc. (PODCAST) READ ABSTRACT | GO TO PODCAST

MOS Flash Tour by Microsoft March 2008 - (Free Research) View this demo about Microsoft Online Services hosted services. Following the educational approach of a white paper, this "Flash Tour," uses video to present the advantages of this new solution suite. (DEMO) GO TO DEMO

Don't Delete: How message archiving helps email management by Trend Micro Inc. May 2008 - (Free Research) This e-mail archiving solution offers a unique privacy guard feature while efficiently managing secure email storage. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Business Process Management - Enabling Innovation and Business Agility in Financial Services by Metastorm February 2008 - (Free Research) Institutions that have already adopted BPM - such as the Metastorm BPM® customers highlighted in this report - are reaping the rewards of early adoption in the form of greater efficiency, lower costs and increased productivity. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc. February 2008 - (Free Research) This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s total contract value (TCV), and are often overlooked by buyers. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

PRO Financial Solutions for Insurance Companies by Fiserv Insurance Solutions. PRO Financial solutions serve as the foundation of the Fiserv Insurance division’s Financial Management and Compliance suite, which encompasses eleven integrated solutions that promote a unified technical environment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

How to Certify or Re-certify Twisted Pair Cabling for 10 Gb/s Ethernet and Testing Guidelines for Alien Crosstalk (AXTalk) by Fluke_Networks May 2008 - (Free Research) This paper provides an overview of the methods to measure and certify the performance of the installed cabling system for compliance with the requirements of 10GBASE-T. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Email Archiving, An Imperative Initiative for Corporations by MessageSolution Inc (E-mail this company) April 2007 - (Free Research) Legislation and increased enforcement of laws have pushed many companies to consider acquiring a solution to manage emails and other forms of electronic records. Corporate executives and legal counsels have been concerned that the current data backup systems and the corporate storage policies are not adequate for the new compliance and regulations. (PODCAST) READ ABSTRACT | GO TO PODCAST

z -Email Archiving, An Imperative Initiative for Corporations by MessageSolution Inc (E-mail this company) December 2007 - (Free Research) Legislation and increased enforcement of laws have pushed many companies to consider acquiring a solution to manage emails and other forms of electronic records. Corporate executives and legal counsels have been concerned that the current data backup systems and the corporate storage policies are not adequate for the new compliance and regulations. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Complex Billing, Contract Management and Revenue Recognition Software by Softrax Corporation (E-mail this company) Softrax provides a robust solution for automating transaction, subscription and usage based billing processes with integrated contract management and revenue accounting capabilities, incl. multi-tiered pricing, transaction based charging, flexible billing schedules and deferred revenue management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Revenue Recognition for ERP – Complement SAP, Oracle, Microsoft by Softrax Corporation (E-mail this company) Softrax Revenue Manager is the only enterprise application dedicated to managing revenue recognition processes within the corporate IT infrastructure, including allocation, scheduling, recognition, compliance, reporting, and forecasting—in a single system complementing your existing ERP, Business Intelligence and Compliance infrastructure.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astute Solutions and AberdeenGroup Benchmark Report: The Multi-Channel Call Center Agent - Reality or Myth? by Astute Solutions (E-mail this company) July 2007 - (Free Research) The traditional call center supports four separate channels; web self-service, email, chat and voice. Aberdeen research shows that companies evaluating methods to reduce costs recognized the efficiencies of utilizing a single agent across all of the traditional channels. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Top Ten Technology Predictions for 2007 by Nucleus Research (E-mail this company) Sponsored by: Rally Software, Thunderhead, OutlookSoft Corporation, Infor, Inc., DataFlux Corporation (Legacy account) December 2006 - (Free Research) This years IT priorities will show a greater focus on enabling end users. Nucleus Research expects that we will see growth in data virtualization and data mining technologies, as SOA and on demand will continue to drive organizations spending changes. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation. Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Epicor Vantage for Discrete Manufacturers by Epicor Software Corporation. Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc. P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

FlexNet Global Manufacturing Suite for Enterprise Operations (MES) by Apriso® Corporation (E-mail this company) FlexNet includes a suite of plug-and-play modules that you can deploy, modify and extend as required. Built for Service-Oriented Architecture (SOA) deployment and powered by rich business process authoring capabilities, FlexNet fills the gap between your ERP and automation systems to deliver an end-to-end adaptive manufacturing solution.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Hedge Funds: Why Comply? - A Practical Guide to Developing a Culture of Compliance by Advent Software, Inc December 2006 - (Free Research) Creating a culture compliance may prove to be simply good business, regardless of whether or not it becomes standard regulation. Read how your firm can support compliance while improving your bottom line. (WHITE PAPER) GO TO WHITE PAPER

ISYS:desktop by ISYS Search ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

FlexNet Global Manufacturing Suite by Apriso Corporation FlexNet empowers you to manage, control and quickly adapt product supply operations to the complexities of business.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

EMBASSY Trusted Drive Manager by Wave Systems Wave Systems' EMBASSY Trust Suite (ETS) delivers advanced levels of security to the client PC using the TPM security chip found on most enterprise PCs today. ETS 6 features a variety of secure business productivity capabilities with an easy-to-use security center and is compatible with all TCG-Compliant secure hardware platforms.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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