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Foglight - Application Management to Unify IT and the Business by Dell Software.
Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more...
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Business Continuity for SAP on System Z by IBM

October 31, 2008 - (Free Research)
Read this e-book to learn how to fully automate the management of all SAP components and related products running on z/OS, AIX®, or Linux®. The automation software monitors all resources and controls the restart and/or takeover of failing components, thereby ensuring near continuous availability of the SAP system. 
(EBOOK) READ ABSTRACT |

Business Impacts on SAP Deployments by IBM

November 15, 2013 - (Free Research)
In this informative study, find out the real-word impact of deploying SAP on IBM's Power platforms, as opposed to SAP on HP x86, Dell x86 and HP Itanium, all running with Oracle DB. 
(WHITE PAPER) READ ABSTRACT |

SAP on Vblock Systems Business Value by VCE (E-mail this company)

January 31, 2013 - (Free Research)
SAP implementations are critical to the success of IT initiatives, and IT execs are looking to see high ROI on SAP infrastructure investments. In this brief white paper, learn about a platform that can optimize all your business-critical enterprise applications, including SAP, and discover the benefits you can gain from choosing this strategy. 
(WHITE PAPER) READ ABSTRACT |

SAP on Vblock Systems Overview by VCE (E-mail this company)

April 09, 2013 - (Free Research)
SAP applications are often large and complex, relying on a lot of manual labor to deploy and maintain, resulting in high operational costs and valuable time that could be spent on other business processes. Check out this white paper to learn about a platform that can optimize SAP application performance, lower costs, and reduce complexity. 
(WHITE PAPER) READ ABSTRACT |

SAP on SUSE Linux Enterprise Simple Stack by SUSE

December 20, 2011 - (Free Research)
Because organizations depend on SAP applications to plan for the future, points of failure can have serious, long-term implications. This white paper offers detailed guidance to help you build and maintain a highly available SAP architecture based on the successful integration of SUSE Linux and x86-64 hardware. 
(WHITE PAPER) READ ABSTRACT |

SAP on IBM System x3650 M3 by IBM

January 20, 2011 - (Free Research)
Built on the latest six-core Intel Xeon processor 5600 series, IBM System x3650 M3 two-socket servers offer a highly available, growth-flexible and virtualization-capable hardware platform that can support the demanding workloads of an SAP implementation, even in a constrained data center. 
(WHITE PAPER) READ ABSTRACT |

4 Stages of Integrated Document Delivery from SAP by STR Software

April 15, 2009 - (Free Research)
This paper is intended to educate users, developers, managers, and executives of companies using SAP, on the efficiencies gained from an integrated, automated document delivery system. 
(WHITE PAPER) READ ABSTRACT |

Sap business suite now available on Sap Hana by ComputerWeekly.com

February 01, 2013 - (Free Research)
This analyst report from Nucleus Research assess the impact of SAPs decision to power SAP Business Suite by its SAP HANA in memory database technology. 
(ANALYST REPORT) READ ABSTRACT |

High Availability on SUSE Linux Enterprise Server for SAP Applications by SUSE

December 01, 2011 - (Free Research)
This white paper examines various high availability scenarios for running SAP on SUSE Linux. Determine which one is right for your enterprise and obtain detailed advice for properly enabling it. 
(WHITE PAPER) READ ABSTRACT |

Leveraging SAP Enterprise Support Services: A Journey to Lowering Costs by SAP America, Inc.

June 23, 2010 - (Free Research)
Hear from Ross Wainwright, Executive Vice President, SAP Field Services, and Greg Pike, Senior Vice President, SAP Active Global Support and gain insight into the cost-saving and problem-solving services that have the biggest impact, where and how SAP customers should begin using these services. 
(WHITE PAPER) READ ABSTRACT |

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.

April 01, 2007 - (Free Research)
Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability. 
(WHITE PAPER) READ ABSTRACT |

FUELING GROWTH, DRIVING OPERATIONAL EXCELLENCE by SoftBrands, Inc.

March 2008 - (Free Research)
Learn about an easily implemented, affordable and standardized solution that will boost your productivity with the advanced technologies of SAP combined with the manufacturing functionality. 
(WHITE PAPER) READ ABSTRACT |

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC by Schneider Electric

January 2004 - (Free Research)
This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements. 
(WHITE PAPER) READ ABSTRACT |

Call Centre Transformation: Turning Customer Experience Into Profits by SAP AG

December 2007 - (Free Research)
Call centres have been constantly evolving since the last third of the twentieth century. This evolution will continue as innovative information technology and shifting forces of competition drive call centre transformation. Customer interaction has become an important source of differentiation for organisations. Learn more in this white paper. 
(WHITE PAPER) READ ABSTRACT |

SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

Business Analytics Buying Criteria: The Three Maxims by IBM

August 2012 - (Free Research)
When evaluating business analytics systems, IT leaders must consider the performance and scalability requirements of the underlying infrastructure. This paper examines the types of business analytics software available, highlights the analytical workload demands, and buying criteria to consider for various types of business analytics software. 
(WHITE PAPER) READ ABSTRACT |

Oracle to Teradata Migration Case Studies: Realizing value and improving capabilities by Teradata

April 2011 - (Free Research)
This paper profiles four of the more than 200 Oracle customers who have migrated to a Teradata solution. The companies profiled in this paper have achieved performance improvements, additional business benefits that justify the migration cost, and successful integration of the Teradata Database with the Oracle OLTP environment. 
(CASE STUDY) READ ABSTRACT |

The Customer Service Balancing Act by Jive Software

July 2013 - (Free Research)
Access this helpful resource to discover a customer service technology that provides complete integration of all your customer communication channels so that you can achieve a unified view of customer interactions. Read on to discover how this peer-based strategy can cut costs while enhancing customer service by reading now! 
(WHITE PAPER) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

About T-Mobile USA by Jive Software

June 2013 - (Free Research)
Find out in this case study how a social business platform enabled T-mobile to consolidate and centralize information about products, services, pricing, policies and troubleshooting, enabling sales reps to better utilize their time. 
(CASE STUDY) READ ABSTRACT |

5 Ways to Optimize Your Workforce by Aspect

December 2012 - (Free Research)
You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience: Empowering People. Powering Brands. by Oracle Corporation UK Ltd

December 2012 - (Free Research)
The way you do business has changed. Today's customers can make decisions about the products or services you offer without ever contacting your company directly, making an exceptional experience across all customer touch points paramount. Read on to learn about innovative technologies can help you enhance the customer experience. 
(WHITE PAPER) READ ABSTRACT |

The importance of service: Are your customers satisfied? by IBM

November 2013 - (Free Research)
This brief resource provides statistics and other insights that explain why it's more important than ever to provide excellent customer service and experiences. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

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