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SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc.

October 18, 2010 - (Free Research)
These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage. 
(RESOURCE CENTER) READ ABSTRACT |

Optimize sales effectiveness - SAP CRM rapid-deployment solution for mobile sales by Hewlett-Packard Company

May 31, 2013 - (Free Research)
View this resource to learn how to get your essential customer relationship management (CRM) functionality quickly and affordably through a variety of mobile devices. 
(WHITE PAPER) READ ABSTRACT |

Managing the Chargeback Life Cycle by SAP America, Inc.

September 2008 - (Free Research)
The SAP Paybacks and Chargebacks application by Vistex allows manufacturers and distributors to manage the entire chargeback process life cycle, from claim initiation and receipt through adjudication, accrual, settlement, and post settlement adjustment. 
(ARTICLE) READ ABSTRACT |

Bluewater Power Prepares for Smart Metering with SAP and IBM Solutions by IBM

November 2010 - (Free Research)
Bluewater Power implemented a set SAP and IBM solutions to help deal with new regulations and mandates in the energy sector. Read this case study to learn all the benefits Bluewater experienced by choosing this set of SAP and IBM solutions and learn how your organization can experience these same benefits as well. 
(CASE STUDY) READ ABSTRACT |

Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value by SAP America, Inc.

September 2010 - (Free Research)
This paper explains how the SAP CRM application equips your sales professionals with the tools and information they need to plan, execute, and analyze sales operations throughout the sales cycle. Continue reading to learn how to maximize profitability, improve performance, and deliver customer value with SAP CRM. 
(WHITE PAPER) READ ABSTRACT |

LEGO: Nurturing Consumer Loyalty Bloomberg BusinessWeek Article by SAP America, Inc.

December 2011 - (Free Research)
This LEGO customer success story reported by Bloomberg Businessweek highlights how LEGO leverages SAP Customer Relationship Managment (SAP CRM), especially the loyalty management software, to run the compnay's customer loyalty program. 
(WHITE PAPER) READ ABSTRACT |

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc.

September 2010 - (Free Research)
Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth. 
(WHITE PAPER) READ ABSTRACT |

Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc.

September 2010 - (Free Research)
After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well. 
(CASE STUDY) READ ABSTRACT |

Real-Time Insights to Forge Deeper Relationships with Your Customers by SAP

June 2014 - (Free Research)
Uncover the key features of the SAP Customer Engagement Intelligence application, so you can form valuable relationships with your customers. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc.

January 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. 
(WHITE PAPER) READ ABSTRACT |

Partner Channel Management: Build Stronger Partnerships for Stronger Profits by SAP America, Inc.

September 2010 - (Free Research)
This paper explores how the SAP CRM application helps you leverage your partner relationships and empower channel partners so they can better market to, sell to, and provide service to your end customers. Continue reading to learn how you can have a more profitable partner channel network – and a more profitable company. 
(WHITE PAPER) READ ABSTRACT |

Leveraging SAP Enterprise Support Services: A Journey to Lowering Costs by SAP America, Inc.

June 2010 - (Free Research)
Hear from Ross Wainwright, Executive Vice President, SAP Field Services, and Greg Pike, Senior Vice President, SAP Active Global Support and gain insight into the cost-saving and problem-solving services that have the biggest impact, where and how SAP customers should begin using these services. 
(WHITE PAPER) READ ABSTRACT |

Fixing the SAP Upgrade Process: Nine Best Practices by Panaya, Inc.

November 2009 - (Free Research)
This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Optimizing your SAP environment while reducing costs by IBM

July 2011 - (Free Research)
This podcast provides strategies for SAP customers which can optimize their systems for increased functionality while still reducing costs. Listen now to hear about the concerns of today's SAP customers, the changing role of the CIO and low-cost strategies for optimizing SAP environments. 
(PODCAST) READ ABSTRACT |

SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc.

October 2008 - (Free Research)
The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform. 
(WHITE PAPER) READ ABSTRACT |

Producing to Order: Discrete Manufacturers and Customer Demand by SAP America, Inc.

August 2009 - (Free Research)
Find out how discrete manufacturers are becoming truly customer-centric by pursuing or planning a variety of initiatives, including the improvement of customer service and the closer integration of customers into product design. The greatest impact is expected from plans to implement demand-driven manufacturing. 
(WHITE PAPER) READ ABSTRACT |

Intelligent Document Automation Increases Purchasing Process Efficiency with SAP Systems by Esker Inc.

January 2008 - (Free Research)
Purchasing is an essential business process that often remains bound to manual document delivery. Discover how document automation can help SAP users increase operational efficiencies and customer satisfaction and also improve supplier relationships. 
(WHITE PAPER) READ ABSTRACT |

To SAP or Not to SAP: BI and Data Warehouse Options for SAP Customers by IBM

July 2010 - (Free Research)
Read this presentation transcript in which speaker Steffen Vierkorn, Head of Research and Consulting for the Business Application Research Center – BARC GmbH, offers guidance to IT System Architects, outlining the pros and cons of architectural scenarios and how to best plan to transfer to a more open and enhanced BI environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Six Success Factors for Building a Best-Run Marketing Organization by SAP America, Inc.

October 2010 - (Free Research)
This paper discusses six success factors that will enable your marketing organization to overcome the challenges to reaching growth and profitability objectives. Continue reading to learn more about these six success factors and more. 
(WHITE PAPER) READ ABSTRACT |

Automating Complete PO Document Packages by Esker Inc.

July 2008 - (Free Research)
Esker DeliveryWare offers a comprehensive solution that streamlines document processes by eliminating inefficient steps, automating information exchange regardless of source or delivery type. 
(WHITE PAPER) READ ABSTRACT |

10 Places SAP Customers Can Reduce Data Management Costs by Winshuttle, LLC

December 2008 - (Free Research)
This white paper highlights 10 key places SAP customers can reduce IT operational costs, with a focus on trimming support and data entry costs by automating data entry. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Business Intelligence Best Practices and Strategies in SAP Environments by IBM

December 2010 - (Free Research)
As companies look to get more value from their SAP application investments, BI is hot. But for SAP customers, it’s also a confusing area. In the e-book, readers will learn best practices for forming a BI strategy in SAP environments, including whether to stick with BEx and what to do with BW. 
(EBOOK) READ ABSTRACT |

SAP Solutions on VMware Infrastructure: Customer Use Cases by VMware, Inc.

October 2008 - (Free Research)
This document explores the ways real SAP customers have used VMware virtualization to: Optimize datacenter resources; Ease SAP upgrades, new implementations, and platform migrations; Better meet SLAs and Support service delivery to the business. 
(WHITE PAPER) READ ABSTRACT |

Business Intelligence in SAP Environments by IBM

May 2010 - (Free Research)
This paper discusses the disruptions to SAP’s roadmap after the acquisition of BOBJ, and discusses various scenarios in which customers might decide to stay with SAP BOBJ for its BI strategy, and also when it might be best to use a third-party BI platform to leverage their SAP investments. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the Quality and Performance of SAP Applications by Hewlett-Packard Company

July 2008 - (Free Research)
This white paper describes how HP and SAP can optimize the application lifecycle for our mutual customers. 
(WHITE PAPER) READ ABSTRACT |

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