Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Case Study: London Life Insurance by Pitney Bowes Business Insight July 02, 2010 - (Free Research) London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business.  (CASE STUDY) READ ABSTRACT |

Windows 8 Is Coming to a BYOD Near You: Are the New Security Features Enough? by Lumension December 31, 2012 - (Free Research) This presentation will help you learn what you need to know about managing Windows 8 devices in the workplace and how to secure them properly. Dive in to learn more about RT versus "Real" Windows, Windows 8 security features, and more.  (VIDEO) READ ABSTRACT |

App Builder Virtual Summit by Microsoft April 15, 2013 - (Free Research) In this App Builder Virtual Summit, discover tools to give your development group the leg up on the crowd of IT professionals eager to profit on new Windows platforms but unsure of where to start. Explore expert seminars on everything from game development to app monetization through advertisements to making the move from iOS and Android.  (VIRTUAL SEMINAR) READ ABSTRACT |

3-Step-Migration: Microsoft Office 2003 to Oracle Open Office by Oracle Corporation January 03, 2011 - (Free Research) This brief paper is designed to assist IT professionals and system integrators who want to move an organization from Microsoft Office 97/2000/XP/2003 to Oracle Open Office. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Improving the Customer Experience by Consona Corporation June 14, 2011 - (Free Research) This SearchCRM.com expert E-Guide explores effective strategies for helping improve the customer experience through knowledge management tools and various social CRM channels. Read this E-Guide to learn how to integrate and strategize these tools for an improved customer experience.  (EGUIDE) READ ABSTRACT |

The Windows Mobile Netbook for the Enterprise with Low TCO by Celio Corp / REDFLY Mobile Companion August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.  (WHITE PAPER) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company June 2007 - (Free Research) In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili...  (WHITE PAPER) READ ABSTRACT |

Are Your Business Processes Letting You Down? by Kofax, Inc. May 2012 - (Free Research) Access this brief video to find out how you can increase your ability to respond with agility- and in the process make new customers, retain existing ones, and handle new requests with ease.  (VIDEO) READ ABSTRACT |

CW Buyer's Guide: Windows 8 by ComputerWeekly.com October 2012 - (Free Research) This 11 page buyer's guide looks at the implications of Windows 8 for corporate IT.  (ESSENTIAL GUIDE) READ ABSTRACT |

Alpha Exchange Improve Performance, Reduces Cost by Migrating to Red Hat Enteprise Linux by Red Hat and HP April 2013 - (Free Research) This informative case study describes how a leading Canadian financial group was able to increase performance and reduce costs by migrating to a Linux environment.  (WHITE PAPER) READ ABSTRACT |

Navy Federal Credit Union becomes trusted advisor with Infor by Infor December 2012 - (Free Research) Providing your customers with accurate, timely, pertinent information is the cornerstone of success for any client-based business. Check out this brief case study to lean how Navy Federal Credit Union implemented a cross-servicing platform to monitor customer interactions and provide more relevant services and information to their clients.  (CASE STUDY) READ ABSTRACT |

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems.  (WHITE PAPER) READ ABSTRACT |

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation April 2009 - (Free Research) Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management.  (CASE STUDY) READ ABSTRACT |

Without a service catalog, your public, private, or hybrid cloud is just a fog bank by CA Technologies. June 2011 - (Free Research) There is no better mechanism to realize the potential for providing cloud-based services than implementing a service catalog. A service catalog is designed to support the presentation and request for services, the capture of data required to make the service life-cycle efficient, and the workflow to automate service processes.  (WHITE PAPER) READ ABSTRACT |

Canucks Sports & Entertainment wins at the storage expansion game by IBM June 2012 - (Free Research) This brief case study explores the challenges of unprecedented digital media data growth that a Vancouver, British Columbia, Canada sports & entertainment organization experienced and the implementation of a comprehensive storage solution to alleviate IT headaches.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps January 2011 - (Free Research) Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps November 2010 - (Free Research) Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Leading Insurance, Financial and Banking Services Provider Replaces Citrix with Ericom's Server Based Computing Solution by Ericom Software May 2008 - (Free Research) Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization's core insurance application running on Windows terminal Servers, so to overcome this issue they moved on to Ericom.  (WHITE PAPER) READ ABSTRACT |

TrendLabs: Global Threat Trends 1H 2010 by Trend Micro, Inc. October 2010 - (Free Research) In this report covering January to June 2010, we examine various cybercrime incidents, the criminal’s use of multiple tools such as botnets, and look at threat trends and activity currently causing, and likely to continue to cause the most pain, cost and disruption to connected users across the world.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google March 2010 - (Free Research) Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc. June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.  (WHITE PAPER) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys March 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT)

Riverbed Stingray Traffic Manager VA Performance on vSphere 4 by Riverbed Technology, Inc. January 2012 - (Free Research) Cloud infrastructure platforms like VMware vSphere 4.0 can benefit from load balancers that connect users to the most suitable datacenter. This white paper outlines how the Riverbed Stingray Traffic Manager Virtual Appliance (VA) improves traffic performance compared to a Linux install.  (WHITE PAPER) READ ABSTRACT |

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