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Gartner research report on Cloud Services Brokerages by Intel September 26, 2011 - (Free Research) A cloud services brokerage (CSB) is a type of service provider that plays an intermediary role in cloud computing. This research defines CSBs and outlines the capabilities that are needed to successfully intermediate cloud services.  (WHITE PAPER) READ ABSTRACT |

Service Orientation and Its Role in Your Connected Systems Strategy: Building Distributed Applications by Microsoft Corporation India Pvt Ltd October 2008 - (Free Research) This white paper presents the Microsoft Corporation vision for service orientation and service-oriented architecture in enterprise computing.  (WHITE PAPER) READ ABSTRACT |

Asset: Healthcare 2015 and U.S. Health Plans New Roles, New Competencies by IBM Line of Business February 2008 - (Free Research) The U.S. healthcare system is on an unsustainable path that will force its transformation.  (WHITE PAPER)

The Critical Role of the Network in Supporting Cloud-Based Solutions by Cisco Systems, Inc. November 2011 - (Free Research) This paper focuses on how a communication service provider (CSP) can leverage the investment it has made in deploying a next generation network (NGN) to capitalize on the growing market for Software-as-as-Service (SaaS) solutions.  (WHITE PAPER) READ ABSTRACT |

Information Security Roles and Responsibilities Made Easy by Information Shield, Inc. Reducing the total cost of information security services by properly documented roles and responsibilities.  (SOFTWARE PRODUCT)

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Computer Weekly - 6 March 2012: Windows 8 - tablet meets desktop by ComputerWeekly.com March 2012 - (Free Research) This week’s Computer Weekly delves into the new world of Windows 8. We also talk to some top CIOs about how the downturn has shaped their priorities. You'll also find the third and final part of our Buyer's Guide to IPv6 migration, all inside this digital magazine.  (EZINE)

Harvey Nash CIO Survey 2012 by ComputerWeekly.com May 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.  (IT BRIEFING) READ ABSTRACT |

Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.  (EZINE) READ ABSTRACT |

The Cloud: Time for Delivery by ComputerWeekly.com February 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions.  (ESSENTIAL GUIDE) READ ABSTRACT |

Rethinking Managed Print Services (MPS) by ComputerWeekly.com November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.  (ANALYST REPORT)

Secure Cloud Access Reference Architecture & Use Model by Intel March 2011 - (Free Research) This session presents a simple use case and reference architecture and layers how each of these standards & technologies can play a role: AuthN: SAML, Open ID, OAuth, Pledge (OTP), AuthZ: XACML, Platform Connectors: IdM & Provisioning, Client & Server: TXT, IPT (Identity Protection).  (WEBCAST) READ ABSTRACT |

Beyond HA: The Middleware Factor in Rapid Services Deployment in Next-Generation Networks by Enea September 2008 - (Free Research) This white paper examines the evolution of adoption commercial-off-the-shelf (COTS) middleware, including the criteria for what makes adoption more viable for the telecommunications industry.  (WHITE PAPER) READ ABSTRACT |

Governance: The CIO's - and the Board's - Business by Compuware Corporation April 2008 - (Free Research) This white paper discusses the evolving role of IT governance in the organization. Explore the steps necessary to attain a strong and successful IT governance framework.  (WHITE PAPER) READ ABSTRACT |

Get Personal: Capitalize on Your Subscriber Data with a Unified User Profile by Hewlett-Packard Company November 2008 - (Free Research) This IDC white paper discusses the role of user profile management in the telecom industry. Service providers' (SPs) efforts to manage, capitalize on, and provision user information across multiple databases are critical to fuel applications-led services.  (WHITE PAPER) READ ABSTRACT |

Service excellence and Managed Print Services by ComputerWeekly.com September 2012 - (Free Research) First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom.  (ANALYST REPORT) READ ABSTRACT |

Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Recovery Manager for Active Directory by Quest Software, now a part of Dell Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.  (ASP & SOFTWARE PRODUCT)

The CIO's Role in Driving Business Performance by SAP America, Inc. August 2008 - (Free Research) Explore the changing role of the CIO, and the blurring of the line between IT and finance, as CIOs begin to function as strategic advisors to the executive team.  (WHITE PAPER) READ ABSTRACT |

Meeting Today’s Healthcare Security & Privacy Requirements with Identity Management from SailPoint by SailPoint Technologies September 2012 - (Free Research) This whitepaper reviews guidelines for meeting the HIPAA privacy law's requirements and offers recommendations for how providers can build a sustainable approach to HIPAA compliance and an integrated set of controls across all identity and access management processes.  (WHITE PAPER) READ ABSTRACT |

Buyer's Checklist: Cloud gateway appliances by SearchStorage.com November 2012 - (Free Research) Cloud storage services often fit in best when used as a storage tier for nearline, archive or backup data. Cloud gateway appliances integrate easily and provide an easy on-ramp to cloud storage. In any of those scenarios, the essential element is a cloud gateway appliance that integrates on-site storage operations with cloud storage services.  (EZINE) READ ABSTRACT |

The Role of Remote Management in Assuring IT Infrastructure Uptime by Raritan Inc. January 2008 - (Free Research) This white paper explores the role of remote management in ensuring IT infrastructure uptime and provides an in-depth explanation of the advantages and disadvantages of in-band tools, the operational advantages of remote management, and more.  (WHITE PAPER) READ ABSTRACT |

The Role of Integrated Requirements Management in Software Delivery by IBM October 2007 - (Free Research) This paper is about the critical role that integrated requirements management can play in helping to ensure that your business goals and IT investment are continuously aligned.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

Configuration Management for Virtual and Cloud Infrastructures by ComputerWeekly.com January 2011 - (Free Research) The top seven things to consider when managing configuration for virtual and cloud infrastructures.  (WHITE PAPER) READ ABSTRACT |

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