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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Harvey Nash CIO Survey 2012 by ComputerWeekly.com

May 14, 2012 - (Free Research)
CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. 
(IT BRIEFING) READ ABSTRACT |

Bridge the Gaps in Your E-Commerce Strategy with Electronic Signatures from DocuSign by DocuSign, Inc.

April 03, 2008 - (Free Research)
This special brief discusses the role of electronic signature technology in closing lingering workflow automation gaps to enhance an organization's overall e-commerce strategy. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 31 January 2012: The importance of IT strategy by ComputerWeekly.com

January 31, 2012 - (Free Research)
In this week’s Computer Weekly, we look at the importance of IT strategy when budgets are under pressure. The first part of our Buyer’s Guide to virtualisation examines the barriers preventing many organisations from adopting the technology; and Transport for London’s CIO talks about how IT helps avoid Olympic travel chaos. Download the issue now. 
(EZINE)

CMS selection drives customer experience: A guide for marketers & developers by SiteCore

May 02, 2013 - (Free Research)
Content management systems (CMSs) now play a critical role in delivering an excellent customer experience. This resource highlights the key criteria you should consider when selecting a CMS to ensure interoperability with the rest of your customer experience management tools. 
(WHITE PAPER) READ ABSTRACT |

Staples Case Study by IBM

September 21, 2011 - (Free Research)
Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers. 
(CASE STUDY) READ ABSTRACT |

Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com

May 22, 2012 - (Free Research)
This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing. 
(EZINE) READ ABSTRACT |

Your Business May Be Part of a Network - But Is It Truly Connected? by Crossgate

April 08, 2010 - (Free Research)
Business networks are key to competitive advantage. How businesses connect and communicate with partners in their business networks is important in this global economy. This article offers suggestions and examples of how to avoid getting bogged down in maintaining a business partner network and instead focuses on a business’s key differentiators. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange, Issue 7 by SearchCRM

November 13, 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more. 
(EZINE) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software

September 2008 - (Free Research)
This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email. 
(WHITE PAPER) READ ABSTRACT |

QSA Tokenization Broker Assessors Guide by Intel

May 2011 - (Free Research)
Tokenization has become popular as a way of strengthening the security of credit card and e-commerce transactions while minimizing the cost and complexity of compliance. In this white paper, learn about a tokenization approach that can reduce compliance costs in both data center and private cloud environments. 
(WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com

August 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

E-commerce and Consumer Retailing: Risks and Benefits by ISACA

December 2010 - (Free Research)
ISACA recently unveiled the results of its 2010 survey "Shopping on the Job: Online Holiday Shopping and Workplace Internet Safety." This white paper discusses many of the risks associated with such actions and provides recommendations for enterprises dealing with such challenges. 
(WHITE PAPER) READ ABSTRACT |

How Technology is Changing the Role of Sales Professionals by DocuSign, Inc.

September 2012 - (Free Research)
Access this e-guide to gain expert insight into the changing role of the sales professional and find out the role technology has played in its evolution. Read on to learn how to establish an effective management strategy for the modern sales world, and discover what the experts predict the future hold for sales. 
(EGUIDE) READ ABSTRACT |

Gartner: How to bridge the gap between business and social apps by ComputerWeekly.com

November 2010 - (Free Research)
The promise of creating value by harnessing collective activities is attracting organisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowd-sourcing initiatives. 
(WHITE PAPER) READ ABSTRACT |

Architected for Personalization: How Sitecore's coupled architecture enables individualized web experiences by SiteCore

December 2012 - (Free Research)
This resource examines the crucial role that content management systems (CMSs) play in delivering a personalized customer experience, and outlines key factors that your organization should consider in order to make the CMS selection process a success. 
(WHITE PAPER) READ ABSTRACT |

Innovation in Financial Management: How Workday Is Breaking the Barriers of Legacy ERP by Workday

December 2011 - (Free Research)
Traditional enterprise resource planning (ERP) systems are too heavy, too complex, and too expensive. Read this paper to discover an alternative ERP strategy that provides the agility, visibility and controls beyond basic accounting needed in today’s climate of constant change, increasing regulatory oversight, and instant information access. 
(WHITE PAPER) READ ABSTRACT |

Minimize the Impact of Payment Card Industry (PCI) Standard on SAP Applications by Paymetric, Inc.

January 2008 - (Free Research)
Explore encryption management for credit card data to ensure performance and availability of SAP applications. Learn implementation requirements, hurdles to development, and how you can improve security of sensitive customer information. 
(WHITE PAPER) READ ABSTRACT |

Podcast - Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company)

November 2006 - (Free Research)
This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 
(PODCAST) READ ABSTRACT |

Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company)

November 2006 - (Free Research)
This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. 
(ANALYST REPORT) READ ABSTRACT |

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now. 
(EZINE) READ ABSTRACT |

Secrets of Effective Web Content Management by Limelight Networks, Inc.

November 2012 - (Free Research)
Your Web presence is vital to future success, but what was once considered a well-designed website is a thing of the past. Read this essential guide to learn how mobility and customer relationship management (CRM) are impacting web content management (WCM) best practices and find out how to select the right WCM system. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Defining the 21st Century salesperson by SAP America, Inc.

May 2012 - (Free Research)
This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century. 
(WHITE PAPER) READ ABSTRACT |

Data Breach Case Study: Heartland Payment Systems by Sourcefire

January 2009 - (Free Research)
Read this case study to learn how Sourcefire's solutions can help top credit and debit card processors, as well as companies completing far fewer online transactions, in protecting sensitive customer data from cybercriminals. 
(CASE STUDY) READ ABSTRACT |

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com

September 2011 - (Free Research)
Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. 
(IT BRIEFING) READ ABSTRACT |

Think You Have an Application Delivery Strategy?: The Role of Application Delivery Services Within the Enterprise by Akamai Technologies

February 2009 - (Free Research)
Read this white paper to learn about the importance of network performance in optimizing all IP-based applications as well as web-based applications. Optimizing application traffic flows can only be achieved by subscribing to an Application Delivery Service (ADS) offered by a managed service provider. 
(WHITE PAPER) READ ABSTRACT |

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