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Optimizing Microsoft Exchange in the Enterprise: Optimizing the Mailbox Server Role and the Client Access Server by Global Knowledge January 31, 2013 - (Free Research) Access part one in a two part series on optimizing Exchange Server 2010 in the enterprise. Uncover details about the advanced features of the mailbox and client access servers along with simple tips and tricks for improving your Exchange environment.  (WHITE PAPER) READ ABSTRACT |

CA Identity Lifecycle Management Solution Implementation: Implement an Effective Identity Lifecycle Management Solution by CA Technologies. April 27, 2009 - (Free Research) The CA Identity Lifecycle Management Solution Implementation deploys CA Identity Manager and/or CA Role & Compliance Manager in 60-day engagement phases for rapid time-to-value. Read this paper for details and learn if this solution is right for your company.  (DATA SHEET) READ ABSTRACT |

The Evolving Role of the Business Analyst by IBM June 03, 2008 - (Free Research) With the advent of Service-Oriented Architecture (SOA), the business analyst now has to think about issues such as IT services and how to define business logic as rules for easier and faster change cycles. Thus, a new position called the business rules analyst has emerged. This article will examine the role of this new star in the business world.  (TECHNICAL ARTICLE) READ ABSTRACT |

Right from the Start: SOA Lifecycle Governance by Oracle Corporation June 10, 2008 - (Free Research) This paper presents an overview of strategies and practices for governing the transformation to, and the evolution of, SOA. In particular, it explores the role of governance throughout the SOA lifecycle as well as the technology enablers that help organizations develop and maintain an SOA that delivers measurable, sustainable business value.  (WHITE PAPER) READ ABSTRACT |

The Global State of the PMO 2012 by ComputerWeekly.com May 17, 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.    (IT BRIEFING) READ ABSTRACT |

Optimizing IT Service Delivery: The Need for Linux System Management by Red Hat and JBoss September 03, 2009 - (Free Research) One way IT organizations are handling the growing need to achieve IT efficiency is by implementing systems management functions in their business environments. As the business value of Linux based deployment increases, so does the need for Linux systems management. This IDC white paper will examine the key benefits of system management software.  (WHITE PAPER) READ ABSTRACT |

How to Assure ERP Success: Taking Ownership by IFS January 12, 2009 - (Free Research) CarSound CFO Steve Ragow encourages you to take ownership of and master your ERP system to assure your success.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com April 17, 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.  (EZINE) READ ABSTRACT |

How analytics can add value to case management by IBM November 14, 2011 - (Free Research) This e-guide continues ebizQ.com's exploration of the role of analytics in successful dynamic case management (DCM). In this installment, find strategies and tactics for combining the two, and a Q & A with analyst insight on analytics and a bigger-picture view of case management.  (EGUIDE) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Return on Investment (ROI) and Security Information and Event Management (SIEM): How RSA enVision Delivers an Industry Best ROI by RSA, The Security Division of EMC June 01, 2009 - (Free Research) This White Paper examines the Return on Investment (ROI) that a quality Security Information & Event Management (SIEM) solution can deliver to an organization.  (WHITE PAPER) READ ABSTRACT |

Gartner research report on Cloud Services Brokerages by Intel September 26, 2011 - (Free Research) A cloud services brokerage (CSB) is a type of service provider that plays an intermediary role in cloud computing. This research defines CSBs and outlines the capabilities that are needed to successfully intermediate cloud services.  (WHITE PAPER) READ ABSTRACT |

Improving IT Economics and Gaining Business Value with CA Enterprise IT Management Software: An ROI Study by CA Technologies. November 30, 2008 - (Free Research) This paper details a study that used standard IDC ROI methodology to calculate the costs of performing common IT administrative, operational, and support functions. With the recent dislocations in the world economy, the findings here can guide your company to increased productivity, cost savings, and revenue.  (WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by Quest Software, now a part of Dell Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.  (ASP & SOFTWARE PRODUCT)

Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor February 14, 2011 - (Free Research) As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM.  (EGUIDE) READ ABSTRACT |

Reducing Total Cost of Ownership: Delivering Cost Effective Enterprise Business Intelligence by MicroStrategy Incorporated June 2008 - (Free Research) This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs.  (WHITE PAPER) READ ABSTRACT |

A Guide to SOA Governance by Torry Harris Business Solutions April 2008 - (Free Research) This white paper provides a guide to a successful SOA governance. Explore the integral role governance plays in realizing optimal ROI from an SOA implementation.  (WHITE PAPER) READ ABSTRACT |

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company August 2008 - (Free Research) This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges.  (WHITE PAPER) READ ABSTRACT |

Funding for BI: It’s All About ROI, ROI, ROI by IBM December 2009 - (Free Research) Read this paper for a summary of the 2nd webcast in a series sponsored by IBM that is designed to empower IT and Business Unit managers to develop a strong business case for the return on investment (ROI) of their business intelligence initiatives.  (WHITE PAPER) READ ABSTRACT |

Economic Impact of a BlackBerry Solution in North American Enterprises by BlackBerry February 2010 - (Free Research) In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software.  (ANALYST REPORT) READ ABSTRACT |

Maximizing the Value Provided by a Big Data Platform (Branham Group) by IBM June 2012 - (Free Research) This paper focuses on finding the value within big data and offers advice for delivering deeper insight to decision-makers and management. Also, discover how leading companies are benefiting from the recent emergence of MapReduce and real-time analytics.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc. January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

Defining the 21st Century salesperson by SAP America, Inc. May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.  (WHITE PAPER) READ ABSTRACT |

Reinforce Business Objectives and Achieve ROI with Internet Identity Security by Ping Identity Corporation June 2009 - (Free Research) Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software.  (WHITE PAPER) READ ABSTRACT |

Business in the Cloud: Will Your Internet Connectivity Provide a Positive ROI? by Internap Network Services April 2010 - (Free Research) Using a simple Return on Investment (ROI) approach, enterprises can quantify the value of best-in-class connectivity. What are the tangible financial drawbacks when you experience outages or latency? How do you measure your risk and then mitigate it? This paper addresses all the factors associated with being able to calculate your own ROI.  (WHITE PAPER) READ ABSTRACT |

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