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Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps July 06, 2012 - (Free Research) Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues.  (WHITE PAPER) READ ABSTRACT |

Building a Trusted Warehouse: IBM InfoSphere software and IBM Netezza data warehouse appliances by IBM November 18, 2011 - (Free Research) This brief white paper explores the features and benefits of IBM Infosphere Information Server and IBM Netezza data warehouse appliances, including risk reduction, increased performance, quicker growth and more.  (WHITE PAPER) READ ABSTRACT |

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc. February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.  (WHITE PAPER) READ ABSTRACT |

Offshoring ETL Development in EPM Projects by Hexaware Technologies April 2008 - (Free Research) Learn why ETL development projects place a particular emphasis on quick turnaround, optimal performance and iterative development. Explore how you can execute EPM projects smoothly and with utmost efficiency, coordination and cost effectiveness.  (WHITE PAPER) READ ABSTRACT |

Offshoring ETL Development in EPM projects by Hexaware Technologies October 2011 - (Free Research) In this white paper, discover the benefits of off-shoring and the challenges that stand in the way of a successful outsourced project.  (WHITE PAPER) READ ABSTRACT |

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation August 2008 - (Free Research) This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.  (WHITE PAPER) READ ABSTRACT |

The ROI for ERP: An Overall Approach by ComputerWeekly.com September 2012 - (Free Research)  Nucleus Research offers advice on calculating the return on investment (ROI) for enterprise resource planning (ERP) systems.  (ANALYST REPORT) READ ABSTRACT |

Expert tips for calculating the cost advantages of a private cloud by CA Technologies. June 2011 - (Free Research) Mastering private cloud economics means refining the business value proposition of your portfolio view of computing environments, and in turn developing a simple model that describes the cost and benefit of each environment. This expert e-guide provides insight on how to calculate private cloud cost advantages and more.  (EGUIDE) READ ABSTRACT |

The CIO's Guide to Mobile Applications by BlackBerry April 2010 - (Free Research) Read this white paper to learn about some of the key enterprise LOB applications that most benefit from mobility and how applications can be deployed with a simple implementation guideline.  (WHITE PAPER) READ ABSTRACT |

Red Hat Continues To Redefine SOA: Simple. Open. Affordable by Red Hat October 2008 - (Free Research) Despite the significant progress made with open standards in the industry, most SOA platforms are delivered with many proprietary, closed extensions that focus on customer lock-in more than automation of the value chain. Red Hat believes there is a better way. We redefine SOA to be simple, open, and affordable.  (WHITE PAPER) READ ABSTRACT |

Manticore Technology Boosts Revenue & Delivers Solid Investment ROI for Intellitactics by Manticore Technology November 2008 - (Free Research) The marketing team integrated Manticore Technology with their existing salesforce.com solution to create a comprehensive demand generation platform.  (CASE STUDY) READ ABSTRACT |

Desktop Delivery: Making Desktop Virtualization Work by Citrix August 2008 - (Free Research) This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization.  (WHITE PAPER) READ ABSTRACT |

Enabling the Virtual Data Center: Simple, Affordable Virtualized ISCSI Storage for Microsoft Windows Server 2008 Hyper-V Environments by Dell and Microsoft November 2008 - (Free Research) In this solution brief learn how the Dell EqualLogic™ PS Series can provide a fully virtualized storage infrastructure that delivers high availability, resiliency, flexibility, and scalability that is simple and cost-effective to deploy, manage and grow.  (WHITE PAPER) READ ABSTRACT |

Driving Business Breakthroughs…on the Cloud! by Ramco Systems May 2013 - (Free Research) This white paper explores how cloud-based enterprise resource planning (ERP) effectively overcomes the challenges associated with traditional ERP deployments, such as implementation delays, transition issues, and questionable ROI.  (WHITE PAPER) READ ABSTRACT |

Allocating Data Center Energy Costs and Carbon to IT Users by APC by Schneider Electric January 2010 - (Free Research) This paper provides an overview of energy cost and carbon allocation strategies and their precision. We show that it is both easy and inexpensive for any data center, large or small, new or old, to get started allocating costs and carbon, but the expense and complexity escalate and ROI declines when excessive precision is specified.  (WHITE PAPER) READ ABSTRACT |

AventX Connector for SAP ERP by STR Software May 2009 - (Free Research) AventX Connector for SAP ERP works in conjunction with AventX UNIX to automatically fax a limitless number of business documents directly from your SAP application. An economical, easy-to-implement product, the AventX Connector for SAP ERP gives companies the simple tools they need to achieve measurable savings and enhan  (DATA SHEET) READ ABSTRACT |

Allocating Data Center Energy Costs and Carbon to IT Users by Schneider Electric May 2013 - (Free Research) Access this white paper to uncover a simple process to implement an effective energy management program that is accurate and demands few measurements.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly E-Zine: 5-11 July 2011 by ComputerWeekly.com July 2011 - (Free Research) The Computer Weekly eZine carries on the best tradition of the Computer Weekly Magazine by providing UK IT leaders with the best information, the best knowledge and the best buying information to help succeed in the industry.  (EZINE)

Presentation Transcript: Best Practices in Selecting a SAP Managed Hosting Provider by Freudenberg IT June 2009 - (Free Research) In this presentation transcript, Michael Dortch, Founder and Lead Analyst of DortchOnIT.com, explains what to look for in an SAP managed hosting provider including how to determine your organization's requirements and how to evaluate potential providers.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Success with Hosted SAP Applications by Freudenberg IT April 2009 - (Free Research) In this presentation transcript, Michael Dortch, Founder and Lead Analyst of DortchOnIT.com, explains what to look for in an SAP managed hosting provider including how to determine your organization's requirements and how to evaluate potential providers.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

5 Reasons Why You Need Better Visibility of Your Network by BlueCoat April 2009 - (Free Research) If you can't see what's happening, then you can't even begin to attack what's wrong with the network. Here are 5 concrete reasons why you should contact Blue Coat today and start working towards greater visibility of your network.  (ARTICLE) READ ABSTRACT |

Getting the MAX from your Virtualized Investment: Comprehensive Solutions from VMware and IBM by IBM January 2011 - (Free Research) VMware & IBM paper for small and midsize companies, System x, BladeCenter, and VMware virtualzation solutions offer cost-effective options for transforming IT into a simple more powerful computing infrastructure. Look to IBM and VMware to show you how you can be distinctly competitive and profitable.  (WHITE PAPER) READ ABSTRACT |

Achieving an impressive ROI from Toad by Dell Software Group (E-mail this company) March 2013 - (Free Research) This in-depth webcast explores the total economic impact (TEI) and benefits of Dell's Toad solution that supports platforms ranging from Oracle, MySQL, SQL Server, and Hadoop. Continue on as Bob Cormier from Forrester Research explains the results from various case studies of organizations utilizing Toad, and discover the benefits they realized.  (WEBCAST) READ ABSTRACT |

Presentation Transcript: Expanding the Data Center - Traditional Deployments Vs. The Cloud Vs. Co-location by Horizon Data Center Solutions March 2010 - (Free Research) Read this presentation transcript to learn about different data center expansion options. Discover the pros and cons of colocation, cloud computing and IT outsourcing and determine which model is best for your organization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Save Money with Cloud Computing and Google Apps by Google Apps January 2011 - (Free Research) Read this transcript, as Google Apps Expert, Rhonda Stites, walks through a simple financial model that evaluates the savings in adopting Google Apps. You will hear about real customers and their experiences.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

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