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Enhancing the Customer Experience with Loyalty Management by SAP America, Inc.

April 27, 2009 - (Free Research)
By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. 
(WHITE PAPER) READ ABSTRACT |

Migrating Data for a CRM Technology Upgrade by SearchCRM

July 15, 2013 - (Free Research)
In this handbook, get tips to ensure CRM data migrations go smoothly, and explore how proper planning, data profiling, and data quality checks can help you achieve a cost efficient, effective CRM upgrade. 
(EGUIDE) READ ABSTRACT |

E-Book: Integrating Oracle CRM On Demand with onpremise applications: Understanding ROI and best practices by Cast Iron Systems

September 11, 2009 - (Free Research)
This E-Book engages in some of the big concerns of Oracle CRM on Demand and SaaS CRM integration. And how this integration might affect how some IT and business professionals operate. 
(EBOOK) READ ABSTRACT |

Realizing Rapid ROI Through Mobility by BlackBerry

February 18, 2010 - (Free Research)
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more! 
(WHITE PAPER) READ ABSTRACT |

A Success Model for CRM Integration, And How to Avoid the Most Common Mistake by Scribe Software Corporation

May 01, 2011 - (Free Research)
As more companies begin to implement customer relationship management (CRM) applications, many struggle with common integration challenges. This paper offers a three step success model for CRM integration projects. Read on to learn the characteristics, implementation requirements, benefits, data replication and process integration. 
(WHITE PAPER) READ ABSTRACT |

The 7 Biggest Mistakes You Can Make in Web Conferences by Citrix Online Go To Meeting

December 30, 2013 - (Free Research)
In this white paper, unveil the top 7 biggest things to avoid when conducting web conferences so that you can efficiently and effectively lead meetings even when online. 
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6 Mistakes Companies Make and How to Avoid Them by SAP America, Inc.

September 28, 2009 - (Free Research)
This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. Use the self-assessment questionnaire at the end of this paper to determine the level of business intelligence opportunity across your organization. 
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Top 5 Network Performance Management Mistakes & How to Avoid Them by Netcordia

August 12, 2009 - (Free Research)
This whitepaper will look at five of the most common mistakes when it comes to network performance management and discuss how IT organizations can get ahead of the curve by automating network management and giving the appropriate level of visibility to different levels of IT staff. Read on to learn how your organization can fix these mistakes. 
(WHITE PAPER) READ ABSTRACT |

Avoiding 7 Common Mistakes of IT Security Compliance by Qualys, Inc.

April 01, 2009 - (Free Research)
This guide describes seven typical mistakes of IT security compliance and how you can use these lessons to help your organization achieve its compliance goals. 
(EGUIDE) READ ABSTRACT |

Top 5 VM Backup Mistakes by DLT Solutions

April 18, 2012 - (Free Research)
This tip guide is your key to overcoming today's top VM backup mistakes. Read on to learn more. 
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The Top 3 Cost-Cutting Mistakes CIOs Make And How to Avoid Them by Rally Software

April 03, 2009 - (Free Research)
The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute it flawlessly. In these tough times, it is imperative for CIOs to deliver more value as IT budgets fall. 
(WHITE PAPER) READ ABSTRACT |

Ebook: 5 Pitfalls to Avoid with Hadoop by Syncsort

August 16, 2013 - (Free Research)
This resource counts down five common Hadoop pitfalls and offers guidance to help you avoid these mistakes and maximize the value of big data. 
(EBOOK) READ ABSTRACT |

Four Common ERP Implementation Mistakes by IFS

January 12, 2009 - (Free Research)
Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them. 
(WHITE PAPER) READ ABSTRACT |

Unified Data Architecture by Teradata

January 31, 2014 - (Free Research)
Access the following e-book to uncover the tools and strategies you need to get the most out of big data. Learn from leading authors in the field of data management as they explain some of the common mistakes made by analytics professionals while mining for new insights and what you can do to avoid them. 
(WHITE PAPER) READ ABSTRACT |

Three Key Steps to B2B Marketing Optimization by Marketo

April 28, 2010 - (Free Research)
In B2B marketing, small changes can mean big differences to the success of marketing programs.  But just because you met the plan goals does not mean the program was as successful as it could have been. The secret to getting the most out of your campaigns is to optimize continually - pre-click, post-click, and post-conversion. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 02, 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 19, 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

The SAP Virtualization Ecosystem by VMware and Intel

December 2008 - (Free Research)
This paper discusses the options available to you for virtualizing SAP, the big cost savings you can expect from virtualization, and why you should go virtual right away. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com

May 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

Tactical Data Quality: How to improve data quality with a tight budget by Talend

March 2011 - (Free Research)
In this e-book, you'll learn how to manage data quality efforts during an economic downturn and find out what trends are emerging in the data quality market. You’ll also learn about common mistakes, the financial costs of poor data quality and how data quality tools and strategies can improve data quality. 
(EBOOK)

Effective B2B Integration by ComputerWeekly.com

September 2012 - (Free Research)
Date Vile identifies 6 key factors to help businesses integrate their supply and demand chains more effectively. 
(ANALYST REPORT) READ ABSTRACT |

Staying connected: Don't let faulty mobile applications lose customers by SearchCRM

May 2013 - (Free Research)
Mobile applications are quickly becoming the most common way customers interact with businesses, and can often make or break a customer's experience. In this expert e-book, explore what customers expect from mobile applications and discover the technologies and practices you'll need to create useful, engaging mobile apps. 
(EBOOK) READ ABSTRACT |

Editorial Tip: Measuring the ROI of Social CRM: No easy task by Infor

February 2011 - (Free Research)
As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM. 
(EGUIDE) READ ABSTRACT |

Accenture Technology Vision 2014 by ComputerWeekly.com

January 2014 - (Free Research)
The Accenture Technology Vision 2014 identifies six technology trends that are enabling enterprises to push the boundaries of innovation. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Big Data and Content Analytics: measuring the ROI by ComputerWeekly.com

December 2013 - (Free Research)
Early adopters of big data analytics are achieving good results that are helping to drive decision making in the business, this independent research by AIIM reveals. 
(ESSENTIAL GUIDE) READ ABSTRACT |

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