TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

End User Performance - Building and Maintaining ROI by SAP America, Inc. August 2008 - (Free Research) In this white paper, explore how organizations are achieving strong returns on investment on their information technologie endeavors and investments by emphasizing user performance. (WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators. (WEBCAST) READ ABSTRACT |

Aberdeen Report: ROI in RFID Benchmark Report by TrenStar (E-mail this company) July 2007 - (Free Research) New developer toolkit technology and intelligent edge devices and the falling cost of tags and sensor hardware are shortening the expected time to positive ROI. This benchmark report demystifies the technology options, reveals the ROI, and provides a roadmap to best practices in the development, management and optimization of an RFID solution. (ANALYST REPORT) READ ABSTRACT |

How to Calculate the ROI of Remote Support by Citrix Online-GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) READ ABSTRACT |

11 Criteria for Selecting the Best ERP System Replacement by Epicor Software Corporation. February 2008 - (Free Research) Learn nine criteria to help you identify and select an ERP solution that fits your business needs. Find the right ERP provider that will help you implement quickly and achieve business objectives. (WHITE PAPER) READ ABSTRACT |

Utilizing Pre and Post Deployment WAN Acceleration Assessments to Validate ROI by Fluke Networks July 2008 - (Free Research) This webcast by Fluke Networks discusses the pre and post assessment of WAN acceleration deployment. It will also cover MPLS misconfigurations and best practices for post deployment analysis. (WEBCAST) READ ABSTRACT |

CFO Confidential: The Best Kept Profitability Secrets from Top Finance Execs by ExpenseWatch.com. March 2008 - (Free Research) Organizations are under constant pressure to reduce profits. View this Webcast to explore spend management strategies you can deploy to help your organization drive profitability. (WEBCAST) READ ABSTRACT |

Making smart investments in unified communications by SearchUnifiedCommunications.com September 2008 - (Free Research) In this videocast, UC expert Don Van Doren explains exactly what UC is, the tangible benefits of UC and how to best translate business needs into communications applications that make sense. (VIDEOCAST) READ ABSTRACT |

Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company) August 2006 - (Free Research) Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Supplement this report with the webinar titled "KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends" and learn about B2B e-mail and search engine marketing strategies. (ANALYST REPORT) READ ABSTRACT |

KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company) August 2006 - (Free Research) Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Invite your entire team to view this free Webcast and learn about business-to-business email and search engine marketing strategies. (WEBCAST) READ ABSTRACT |

People, Process & Technology: Finding the ROI in Your Asset Tracking Initiatives by TrenStar (E-mail this company) July 2007 - (Free Research) Implementing asset tracking solutions is not as simple as investing in good technology. Using complex technologies to solve asset management issues without integrating technology with proven processes can be very detrimental to your business. This paper offers advice for implementing an asset management solution to increase supply chain visibility. (WHITE PAPER) READ ABSTRACT |

Desktop Delivery: Making Desktop Virtualization Work by Citrix August 2008 - (Free Research) This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization. (WHITE PAPER) READ ABSTRACT |

Buying Storage, What Vendors Don't Want You to Know - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) In this session, you learn the questions you should be asking of ALL of your storage vendors, and other important tips and techniques for writing an air-tight RFI or RFP (they are different!). (WHITE PAPER) READ ABSTRACT |

Management/Executive - Presentations from Storage Decisions Chicago 2008 by Storage Decisions and EVault Inc. August 2008 - (Free Research) This track addresses the essential parts of the storage system procurement process, including how to craft an RFP, negotiating from a position of strength, evaluating systems and getting the support of your company's management. (WHITE PAPER) READ ABSTRACT |

Business Buy-In - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) Whether you're developing storage vendor selection criteria, arguing for DR dollars or trying to slash costs in your data center, you need to know how to talk to the C-level suits so they get it. (WHITE PAPER) READ ABSTRACT |

Improving ROI With Data Protection Management Solutions by APTARE April 2008 - (Free Research) APTARE StorageConsole provides reporting, monitoring, alerting, and capacity management for VERITAS NetBackup and IBM Tivoli Storage Manager enterprise backup & recovery systems. (WHITE PAPER) READ ABSTRACT |

The Service Catalogue and the CMDB by newScale (E-mail this company) April 2008 - (Free Research) Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management. (WHITE PAPER) READ ABSTRACT |

Increasing the Value from Your Dedupe Solutions: Attune Systems Maestro File Manager and File Virtualization Improve ROI of Dedupe Solutions in Windows-Compatible Environments by Attune Systems, Inc. June 2008 - (Free Research) This paper describes some real world benefits Attune customers have seen using the intelligent combination of the Maestro File Manger with leading deduplication storage solutions. (WHITE PAPER) READ ABSTRACT |

Best Practices for Implementing Automated Functional Testing Solutions by Hewlett-Packard Company April 2008 - (Free Research) By automating functional testing, your enterprise can take major steps forward in your ability to improve automated business processes. Your development and QA teams can increase both the speed and accuracy of the testing processes, and your IT department can achieve a higher ROI from software projects while cutting risk. (WHITE PAPER) READ ABSTRACT |

Centennial Discovery 2007 by Centennial-Software September 2008 - (Free Research) Centennial Discovery is an award-winning IT Audit and Inventory management solution designed to improve IT governance by enabling customers to more effectively plan, manage and report on various IT operational disciplines (DEMO) READ ABSTRACT |

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT)

Essential Email Marketing Deliverability Guide by Listrak. January 2008 - (Free Research) In this white, learn ways to ensure e-mails in your marketing campaign bypass internet filters and escape junk mail folders. The experts at Listrak have the details for you. (WHITE PAPER) READ ABSTRACT |

Remote Service Applications for Professional Services by Citrix Online-GotoAssist June 2008 - (Free Research) Remote service applications are the clearest way to maximize the productivity existing resources and still provide clients with the kind of personal, valuable service that they expect. (WHITE PAPER) READ ABSTRACT |

OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company) OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.  (SOFTWARE PRODUCT)

Surviving and Thriving in Tough Times by TIBCO Spotfire Division August 2008 - (Free Research) This whitepaper discusses how leading firms use business intelligence to manage risks and spot new opportunities during the economic downturn. Read this to learn how to best protect your Business Intelligence system. (WHITE PAPER) READ ABSTRACT |

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