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Geisinger Health System Selects Kofax Intelligent Capture & Exchange to Automate Medical Records Processing by Kofax, Inc.

August 25, 2009 - (Free Research)
This case study will take a look at how Geisinger Health System worked with Kofax Intelligent Capture and Exchange to manage a rapidly growing amount of data at multiple locations. By upgrading to Kofax Capture 5, Geisinger Health System was able to scan high resolution copies of patient records into the workflow and access them at any location. 
(CASE STUDY) READ ABSTRACT |

Giving Nurses More Time to Care by LogMeIn, Inc.

September 16, 2009 - (Free Research)
The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely. 
(CASE STUDY) READ ABSTRACT |

The Future of Authentication for Online Services by SafeNet, Inc.

November 02, 2009 - (Free Research)
In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks. 
(WHITE PAPER) READ ABSTRACT |

FACTS® CLAIMS & ENCOUNTERS™ by Ebix Health, Inc.

January 2001 - (Free Research)
FACTS® CLAIMS & ENCOUNTERS™ is a fully automated, real-time processing system for complete, online adjudication of medical, dental, vision, prescription drug, disability and COBRA claims and encounters. 
(ARTICLE) READ ABSTRACT |

Saving At-Risk Customers and Revenue Through Survey Action Management by MarketTools, Inc.

November 2009 - (Free Research)
Read this white paper to understand what Survey Action Management is and how it can help your organization effectively address customer concerns, save at-risk customers, and build customer satisfaction and loyalty. 
(WHITE PAPER) READ ABSTRACT |

A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation

November 2009 - (Free Research)
Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data. 
(WHITE PAPER) READ ABSTRACT |

Reduce the Cost to Achieving HIPAA Security Compliance with Lumension® Solutions by Lumension

October 2009 - (Free Research)
Healthcare organizations face a host of HIPAA Security Rule compliance challenges with the move to put patient medical records online. Lumension helps organizations address these compliance challenges by providing the proactive IT risk management and the required audit readiness to meet many aspects of the HIPAA Security Rule. 
(WHITE PAPER) READ ABSTRACT |

Boost ROI with Faster, Easier, VISUAL Analytics by SPSS Inc. Worldwide Headquarters

February 2009 - (Free Research)
Join us at this live webcast and learn how you can:<ul> <li>Use RFM analysis to quickly rank customers for high-return marketing</li> <li>Use advanced visualization techniques to uncover segments and patterns in your data, and apply these insights to growth, acquisition, and retention planning</li> <li>and more</li></ul> 
(WEBCAST) READ ABSTRACT |

A Guide to the Value of Reliable Data in Retail Banking by DataFlux Corporation

November 2009 - (Free Research)
Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking. 
(WHITE PAPER) READ ABSTRACT |

High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live by Microsoft

September 2009 - (Free Research)
Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously. 
(CASE STUDY) READ ABSTRACT |

Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact

December 2009 - (Free Research)
This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 
(WHITE PAPER) READ ABSTRACT |

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global

October 2009 - (Free Research)
Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 
(WHITE PAPER) READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM

November 2009 - (Free Research)
This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences. 
(WHITE PAPER) READ ABSTRACT |

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd

November 2009 - (Free Research)
This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service. 
(WHITE PAPER) READ ABSTRACT |

Measuring and Improving Customer Satisfaction in the Insurance Industry by MarketTools, Inc.

November 2009 - (Free Research)
Learn how leading insurers use MarketTools® CustomerSat™ to gather and analyze feedback from customers to increase customer satisfaction, retain customers, and add to the bottom line. 
(ANALYST BRIEF) READ ABSTRACT |

Beyond Supply Chain Visibility: Response Management Is the Key by SAP AG

September 2008 - (Free Research)
Supply chain visibility ranks as one of the top two application focus areas for companies as part of their supply chain technology investment plans. Supply chain executives view visibility as the main goal for supply chain executives within supply chain initiatives. Read this paper for more. 
(WHITE PAPER) READ ABSTRACT |

Video Whitepaper: Managing Risk and Uncertainty - An Executive's Guide to Integrated Business Planning by Oracle Corporation

November 2009 - (Free Research)
A time of unprecedented market volatility and competition calls for a new business strategy. View this video white paper to learn how integrated business planning can help your company align strategic, operational, and financial plans. 
(VIDEO) READ ABSTRACT |

Podcast: Server Virtualization: The Complete Story by Intel Technology Provider

November 2009 - (Free Research)
Listen to this podcast to learn about the little-known benefits of server virtualisation. Discover the critical role virtualisation plays in the security of your customers' data centre upgrades. Gain insight into different virtualisation technology you can provide to end-users. 
(PODCAST) READ ABSTRACT |

SAP® Support of the Healthecare Supply Chain's Ongoing Effort to Ensure Patient Safety and Drive Business Value by SAP AG

June 2009 - (Free Research)
The Center for Healthcare Supply Chain Research (formerly the HDMA Research & Education Foundation) recently published an important study concerning data management and data sharing in the healthcare supply chain. This whitepaper discusses the key conclusions of their study. 
(WHITE PAPER) READ ABSTRACT |

A Guide to the Value of Reliable Data in Manufacturing by DataFlux Corporation

November 2009 - (Free Research)
This paper examines the impact of unreliable data on manufacturing companies. It then defines the requirements needed to guarantee data reliability in manufacturing and offers a practical approach to creating and governing that data. 
(WHITE PAPER) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits. 
(ASP & SOFTWARE PRODUCT)

Compliant Manufacturing Operations In Life Sciences Companies by SAP AG

June 2009 - (Free Research)
With compliant manufacturing operations, you can deliver quality products to customers consistently and meet good manufacturing practices regulations at the lowest cost possible - all key to leading the competition. How can you achieve such objectives? With software and services from SAP and our partners. 
(WHITE PAPER) READ ABSTRACT |

EMC helps Liverpool Women’s Hospital deliver patient excellence through a complete information infrastructure strategy by Dell | EMC

November 2009 - (Free Research)
EMC helps Liverpool Women's NHS Foundation Trust deliver patient excellence through a complete information infrastructure strategy. 
(CASE STUDY) READ ABSTRACT |

Dell's SMART Approach to Workload Automation by BMC Software, Inc

April 2009 - (Free Research)
This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. 
(WHITE PAPER) READ ABSTRACT |

Proactively Controlling Access to Patient Data by FoxT

July 2009 - (Free Research)
In a typical healthcare organization, hundreds to thousands of medical and support staff need to access patient data to do their job. How do you effectively enforce access controls to hospital information systems without hampering medical care efficiency and effectiveness? Read this paper and learn how. 
(WHITE PAPER) READ ABSTRACT |

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