This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. 

In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

This white paper examines the risks involved in migrating to Exchange 2010 and takes a look at what actions businesses can take to mitigate them. 

Written by Jeremy Hope from Beyond Budgeting Round Table, this paper describes how CFOs should set the highest standards of ethical reporting and behavior. 

This analyst report from Aberdeen Group looks at the challenges of controlling access risk management. 

Before you move services to the cloud, you must understand how the change in risk will affect your existing security strategy. View this expert resource now to gain best practices for cloud risk management and explore the importance of revisiting risk assumptions, pros and cons of aggregation, tips for pen testing cloud environments, and more. 

While mobile devices have become an integral tool in today’s networked world, providing convenient user access and increased productivity, they don’t come without risk. View this resource for a comprehensive overview of mobile devices including its key impacts and benefits, risks and security concerns, and effective strategies for overcoming them. 

This paper takes a more extensive look at the question ‘when, and how, should a project manager address risk?' and provides multiple answers. 

The challenge for Chief Compliance Officers is to understand the risks associated with each of these three drivers of compliance and how they can be mitigated. Read this paper to find out more. 

Over time, the information security/risk management profession has developed a variety of methods for assessing risk within an organization. 

Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges.