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eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor

March 09, 2009 - (Free Research)
In this eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how industry trends are playing into the decision-making process at many organizations. 
(EBOOK) READ ABSTRACT |

The Truth about Agent vs. Agentless Monitoring by uptime software inc.

September 30, 2010 - (Free Research)
This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division

October 05, 2009 - (Free Research)
This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 06, 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Dark Pools of Liquidity: Understanding & Technology dependencies for the future by Wipro Technologies

May 12, 2009 - (Free Research)
This white paper provides insight into the dark pools of liquidity, discusses the mechanism of dark pools trading, advantages and how technology would impact the operations or provide benefits in trading over this medium. 
(WHITE PAPER) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 10, 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

CRM Initiatives for Improved Customer Experience by Limelight Networks, Inc.

January 28, 2013 - (Free Research)
Usually when deciding between CRM platforms businesses focused on the deployment method: cloud vs. on-premise. However, as bolstering the customer experience grows in importance, savvy companies are focusing their attention of the features the platform has to offer. Read on to learn which features should be considered in your buying decision. 
(EGUIDE) READ ABSTRACT |

Hosted CRM Buyer's Guide by Inside CRM

December 2007 - (Free Research)
In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market... 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Buy Versus Build Dilemma by Tableau Software

June 2010 - (Free Research)
This transcript explores two options for integrating analytic and Business Intelligence (BI) features into existing applications.  Discover the benefits and drawbacks of each approach, and learn why your organizational culture should factor into your software decision. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Call Center Analytics: The Bottom Line by Genesys

November 2013 - (Free Research)
This expert e-guide homes in on customer experience analytics and the tools and strategies that lead to success. Also inside, separate contact center analytics fact from fiction. 
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Overcoming the Challenges of Green Procurement through eProcurement by Dimension Data Global

October 2008 - (Free Research)
This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program. 
(WHITE PAPER) READ ABSTRACT |

Exchange 2007: In-house vs. Hosted - 5 Myths Debunked by Intermedia

December 2008 - (Free Research)
In this Webinar, we explore the details of an Exchange 2007 migration and some of its most common ecosystem components, and how that deployment differs between an on-premise and a hosted solution. 
(WEBCAST) READ ABSTRACT |

Software Manufacturers and Embedded BI: the Build Vs. Buy Question by LogiXML

October 2009 - (Free Research)
This paper helps software manufacturers wanting to embed BI functionality into their solution whether it is best to "build" or "buy". 
(WHITE PAPER) READ ABSTRACT |

Application Integration: On-Premises vs. SaaS by SearchBusinessAnalytics

December 2013 - (Free Research)
This E-Guide provides expert tips and best practices on deciding between on-premises vs. SaaS and dealing with the application integration woes that follow. 
(EGUIDE) READ ABSTRACT |

Create a Strong, Dynamic Customer Experience by Hewlett-Packard Limited

November 2012 - (Free Research)
This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Expanding the Data Center - Traditional Deployments Vs. The Cloud Vs. Co-location by Horizon Data Center Solutions

March 2010 - (Free Research)
Read this presentation transcript to learn about different data center expansion options. Discover the pros and cons of colocation, cloud computing and IT outsourcing and determine which model is best for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

User’s Guide to the Emerging Database Landscape: Row vs. Columnar vs. NoSQL by Infobright, Inc.

July 2011 - (Free Research)
This white paper addresses strategies for effectively addressing the impact of data overload on application performance, speed and reliability, as well as where newer technologies such as columnar databases and NoSQL come into play. 
(WHITE PAPER) READ ABSTRACT |

Databases and ERP Selection: Oracle Vs. SQL Server by IFS

January 2012 - (Free Research)
In this paper, learn why the database layer is so important to the software selection of an enterprise resource planning (ERP) system. Also compare Oracle database to SQL Server databases. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Cloud vs. Tape Backup by Iron Mountain

June 2012 - (Free Research)
Get Jon Toigo's take on cloud vs. tape backup in this presentation transcript. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Buyer's Checklist: Storage for Big Data Applications by SearchStorage.com

August 2013 - (Free Research)
This buyer's checklist describes the key capabilities and features a storage system will need to handle big data analytics. The goal is, of course, for the four Vs to add up to a fifth: value. 
(ESSENTIAL GUIDE) READ ABSTRACT |

IBM’s Three Server Approach to Workload Optimization vs. Oracle’s Exadata Single Server Approach by IBM

June 2012 - (Free Research)
<p>Access this resource to  learn about IBM vs. Oracle’s different methods of workload optimization. Review the differences between IBM’s three server approach and Oracle’s one-size-fits-all approach to deep analytics, operational analytics, and transaction processing, and decide which technology best suits your organization.</p> 
(WHITE PAPER) READ ABSTRACT |

Initial Investment Payback Analysis: Dell PowerEdge R710 solution vs. HP ProLiant DL385 solution by Dell, Inc. and Intel®

March 2009 - (Free Research)
In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions. One key finding discovered is that each Dell PowerEdge R710 solution can replace up to nine HP ProLiant DL385 solutions, and could yield a payback in under 9 months. 
(TEST RESULTS) READ ABSTRACT |

Virtual Data Center E-Zine Volume 32: Public vs. Private: Comparing Cloud Architectures by SearchDataCenter.com

April 2011 - (Free Research)
Before committing to a public or private cloud architecture, evaluate the benefits and especially the tradeoffs associated with each. Also in this issue, determine what needs are most important when planning your virtual applications, and find out how to monitor the performance of applications in the cloud. 
(EZINE) READ ABSTRACT |

Red Hat Enterprise Linux vs. Microsoft Windows Server 2008. Who wins? by Red Hat

August 2013 - (Free Research)
How does Red Hat Enterprise Linux stack up to the competition? This whitepaper offers an overview of Red Hat Enterprise Linux as compared to Microsoft Window Server 2008 in terms of scalability, operational costs, and more. 
(WHITE PAPER) READ ABSTRACT |

JBoss App Platform vs. Oracle Weblogic – which better meets your needs? by Red Hat

April 2013 - (Free Research)
If you're considering Red Hat® JBoss® Enterprise Application Platform or Oracle Weblogic Enterprise Application Server, you may have noticed that these tools have a few similarities. Choosing the right one for your organization isn't easy, especially without a simple way to compare the two. 
(WEBCAST) READ ABSTRACT |

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