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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect

August 10, 2010 - (Free Research)
This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

UPMC Health Plan Optimizes Customer Conversations to Ensure Service Excellence by Genesys

September 16, 2013 - (Free Research)
Consult this case study today to learn how UPMC Health Plan developed an innovative customer service strategy that provided consistent, personal customer experiences, enabled constant service improvements, and more. 
(CASE STUDY) READ ABSTRACT |

Unified Content Security in Practice by Websense, Inc.

May 03, 2011 - (Free Research)
Unified Content Security is a new sescurity solution, but it is an effective one. With this solutions your business is able to combine web security, email security, and data loss prevention. 
(WHITE PAPER) READ ABSTRACT |

Web Security Gateway: Web 2.0 Secured and Simplified by Websense, Inc.

January 13, 2011 - (Free Research)
The Websense Web Security Gateway is designed for customers that want to ensure their level of web security increases as the web evolves from a static resource, to a dynamic communication platform. 
(WHITE PAPER) READ ABSTRACT |

Bailing Out Your Budget: How Websense Lowers Your TCO by Websense, Inc.

January 13, 2011 - (Free Research)
The unfortunate reality for today’s enterprises is that IT security risks continue to escalate at the same time that the resources available to mitigate them are diminishing or, at best, remaining constant. 
(WHITE PAPER) READ ABSTRACT |

Risk and Compliance Outlook by McAfee, Inc.

November 10, 2011 - (Free Research)
Forward-thinking companies have implemented or are in the process of developing risk management and compliance initiatives. Learn about options for auditable risk management programs that address IT security as a business risk. 
(WHITE PAPER) READ ABSTRACT |

PacketTrap MSP 6.0 by Dell Software

August 23, 2011 - (Free Research)
PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management. 
(TRIAL SOFTWARE) READ ABSTRACT |

Building a Smarter Operational Response by Bytware, Inc.

July 2007 - (Free Research)
Caught in a pinch of downsizing, restore IT productivity through automation. 
(WHITE PAPER) READ ABSTRACT |

The Platinum Rule of Service by Mindshare Technologies

March 2008 - (Free Research)
The Platinum Rule builds on the Golden Rule for our more individualistic society by recognizing that we have very different preferences than those around us. 
(WHITE PAPER) READ ABSTRACT |

Listen and Learn - Improving Operations by Utilizing Customer Feedback by Mindshare Technologies

March 2008 - (Free Research)
Organizations can obtain and analyze feedback from a department, region, branch, or most importantly, an individual employee. 
(WHITE PAPER) READ ABSTRACT |

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services by IBM and Intel

August 2013 - (Free Research)
This white paper details the value of an exceptional support team. 
(WHITE PAPER) READ ABSTRACT |

The Data Recovery Workbook by Iron Mountain

December 2013 - (Free Research)
This informative paper explores the basics of developing a plan that will help you protect your data should the worst (or not-quite-worst) happen. Read on now to discover five key steps for protecting your business data and get started! 
(WHITE PAPER) READ ABSTRACT |

PCI compliance in the cloud: Can cloud service providers manage PCI? by SearchSecurity.com

April 2013 - (Free Research)
Outsourcing credit card processing has emerged as a sensible solution for staying compliant with Payment Card Industry (PCI) demands, as well as a great way to cost-effectively cut down on risk.Read this expert guide to learn how outsourcing can help make life easier with a number of benefits. 
(EGUIDE) READ ABSTRACT |

Internal Controls Checklist for Corporate Data Protection and Compliance by SearchSecurity.com

May 2011 - (Free Research)
In this expert tip, Eric Holmquist details four key governance items that should be on every enterprise’s internal controls checklist to ensure corporate data protection. 
(EGUIDE) READ ABSTRACT |

Four DLP Best Practices To Enhance Security by SearchSecurity.com

December 2012 - (Free Research)
Read this eGuide to learn what is involved with implementing full-blown DLP and how it can help improve the security of your business. Topics covered include best practices for introducing DLP to your business, understanding the relationship between DLP and the cloud, and more. 
(EGUIDE) READ ABSTRACT |

Small and Midsize Business guide to Mobile Security by SearchSecurity.com

December 2012 - (Free Research)
In this mobile security FAQ for small to midsize businesses, hear the answers to all of your pressing questions about the mobile threat landscape and what you can do to protect your mobile workforce. Discover how vulnerable SMBs are to mobile threats, tips for evaluating your solution options, and more. 
(WHITE PAPER) READ ABSTRACT |

Managing the iPad in the Enterprise by SearchSecurity.com

December 2011 - (Free Research)
This Tech Guide discusses mobile strategies in the enterprise: manageability, cost, business benefits and - most important - how employees are dictating the need for it. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Intergrated Mobile Security for Small and Midsize Businesses by SearchSecurity.com

May 2013 - (Free Research)
This resource demonstrates how small and medium-sized business can combat the rapidly growing threats inherent in mobile computing. Read now to learn how cloud-based mobile protection can offer robust mobile protection while delivering noticeablecost efficiencies. 
(WHITE PAPER) READ ABSTRACT |

Security Big Data: Preparing for a Big Data Collection Implementation by SearchSecurity.com

June 2013 - (Free Research)
This expert e-guide from SearchSecurity.com offers realistic advice to help your enterprise information security team understand what technology and processes must be in place in order to properly and securely take advantage of big data. 
(EBOOK) READ ABSTRACT |

Proactive security measures: How to prevent malware attacks by SearchSecurity.com

August 2012 - (Free Research)
Read this expert E-guide to find out what new malware threats can mean for your business. Learn how to stop the malware inside your network and other key tips to evolving your security in order to combat dangerous new forms of malware by consulting this resource. 
(EGUIDE) READ ABSTRACT |

Building a Business Case by SearchSecurity.com

December 2012 - (Free Research)
Small to midsize organizations that fail to adopt adequate mobile security measures may soon be out of business. This expert white paper outlines the business case for mobile security among SMBs; also inside, discover the key features your solution needs, and the benefits of a cloud-based approach to mobile security. 
(WHITE PAPER) READ ABSTRACT |

Email Compliance Rules for Government and Education: E-Discovery, Records Retention, and Email Management Policies & Best Practices by SearchSecurity.com

July 2011 - (Free Research)
This white paper explores the best practices for public sector decision-makers who play a role in email management, e-discovery, email retention, and email compliance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Maximizing Business Email Security in Gmail by SearchSecurity.com

March 2013 - (Free Research)
This e-guide examines the security risks associated with users forwarding their corporate email to personal Gmail accounts. Discover expert strategies for addressing today's growing email security challenges and learn about Google's latest email scandal and the issues it created surrounding cloud security. 
(EGUIDE) READ ABSTRACT |

Video Conferencing: The Key to Successful DR? by SearchSecurity.com

August 2012 - (Free Research)
This E-Guide from SearchNetworking.com describes how businesses of all sizes can benefit from video conferencing technology. View now to learn the increasing role video is playing in not only collaboration and connectivity but also disaster recovery initiatives and maintaining business continuity. 
(EGUIDE) READ ABSTRACT |

Video Conferencing: Best practices to meet user demand and improve collaboration by SearchSecurity.com

March 2011 - (Free Research)
This e-guide discusses best practices to develop plans and policies for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measurable ROI. 
(EGUIDE) READ ABSTRACT |

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