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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 23, 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
(EBOOK) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 24, 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
(WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid by Siperian, Inc.

September 01, 2007 - (Free Research)
Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP. 
(WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM

April 16, 2012 - (Free Research)
This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 
(WHITE PAPER) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation

July 2008 - (Free Research)
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation. 
(WHITE PAPER) READ ABSTRACT |

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps

July 2012 - (Free Research)
Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues. 
(WHITE PAPER) READ ABSTRACT |

Building CEM Expertise for Business Value by Genesys

August 2013 - (Free Research)
In this expert e-guide, discover why the contact center should play a more pivotal role in customer experience management, and learn how to merge siloed processes to create a more cohesive customer experience. 
(EGUIDE) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.

April 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more. 
(EBOOK) READ ABSTRACT |

Unified Threat Management: RFP Technology Decisions by SearchSecurity.com

February 2014 - (Free Research)
To properly evaluate unified threat management (UTM) products, you must understand what each vendor offers and how well it fits with your organization. 
(EBOOK) READ ABSTRACT |

Collaboration: RFP Technology Decisions Guide by SearchSecurity.com

May 2012 - (Free Research)
Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process. 
(EGUIDE) READ ABSTRACT |

Antimalware: RFP Technology Decisions Guide

by SearchSecurity.com

April 2012 - (Free Research)
<p>Part 2 of SearchSecurity.com's 3-part guide on antimalware products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the RFI process. Get an overview of technical requirements, questions to ask potential vendors, and a list of products that may meet your needs. </p> 
(VIRTUAL SEMINAR) READ ABSTRACT |

Deploying Software-Defined Networking: RFP Technology Decisions by SearchNetworking.com

November 2013 - (Free Research)
This expert decision center from SearchSDN.com takes an in-depth look at software-defined networking technology strategies and how they can help reduce the complexity and management of your network by enabling centralized programmable networks that separate the control and data planes from the underlying infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Antimalware IT Checklist: RFP Technology Decisions Part 2 by SearchSecurity.com

April 2012 - (Free Research)
Part 2 of SearchSecurity.com's 3-part guide on antimalware products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the RFI process. Get an overview of technical requirements, questions to ask potential vendors, and a list of products that may meet your needs. 
(EGUIDE) READ ABSTRACT |

Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software

February 2012 - (Free Research)
Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP. 
(EGUIDE) READ ABSTRACT |

SIEM IT Decision Center- Checklist #2 by SearchSecurity.com

February 2013 - (Free Research)
This white paper presents SIEM use cases and technical information for security and compliance pros to better understand the threat landscape and help move their RFP process forward. 
(EGUIDE) READ ABSTRACT |

New Storage Buying Criteria for Shared Virtual Infrastructure by NetApp

September 2010 - (Free Research)
You can’t make the best storage decisions for your business if you’re not asking the right questions. Our “New Storage Buying Criteria for Shared Virtual Infrastructure RFP template” makes it easy. Use it to help ensure the solutions you choose can deliver extreme flexibility and efficiency, and a “future-proof” foundation. 
(WHITE PAPER) READ ABSTRACT |

SaaS Success Story: RamSoft – A healthcare software provider's experience by Hostway Corporation

May 2010 - (Free Research)
RamSoft was interested in a hosted software option to meet the needs of this target group. After issuing an RFP to each of the top hosting providers, RamSoft determined that Hostway was the most compatible match. Learn what was important in RamSoft's decision. 
(CASE STUDY) READ ABSTRACT |

Buyers guide to next-gen firewalls by Palo Alto Networks

December 2013 - (Free Research)
In this resource, uncover a buyers guide for next-generation firewalls that details all the must-have functions in order to ensure optimum network security. Click now to see how to choose the right solution for your organization's needs. 
(WHITE PAPER) READ ABSTRACT |

Is EMC Greenplum the real Hadoop company? by ComputerWeekly.com

April 2013 - (Free Research)
EMC Greenplum launched two new Hadoop-related technologies to support Big Data deployments. Analyst Group, Nucleus Research  assesses their importance. 
(ANALYST REPORT) READ ABSTRACT |

NueMD®'s Practice Management Solution Helps New Orleans Opthalmologist Weather the Storm by NueMD

June 2008 - (Free Research)
When Eye-Care 20/20 needed a new practice management system to address various computer and management concerns, they selected NueMD, an Internet-based solution which provide them with immediate results. 
(CASE STUDY) READ ABSTRACT |

Gunner Peterson's Security Gateway Buyer’s Guide by Intel

March 2011 - (Free Research)
Independent industry security expert Gunnar Peterson provides the analysis and decision support that will enable you make an informed choice when evaluating Security Gateways. This guide describes security architecture capabilities, common business use cases, and deployment considerations. 
(WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: Predictive analytics project challenge: Keeping the faith in findings by Sybase, an SAP company

March 2012 - (Free Research)
This tip guide can restore your conviction in predictive analytics through advice on how to foster a feeling of trust in their pivotal results. Learn why one firm is comparing and contrasting the predictive analytics results with those of their gut instincts, enabling users to see how the predictive models translated into better business decisions. 
(EGUIDE) READ ABSTRACT |

TIP GUIDE: Determining the ROI of a WMS upgrade by HighJump Software

January 2012 - (Free Research)
Ensuring your warehouse management software (WMS) allows for adaptability and control is pivotal. If your current system does not allow for this, it could be time for an upgrade. In this tip guide, you will learn best practices for determining the return on investment (ROI) of a WMS upgrade, tips for customizing your WMS and building a process. 
(EGUIDE) READ ABSTRACT |

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