CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Cisco ASA 5500 Series by Cisco Systems, Inc. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc.

Buying Storage, What Vendors Don't Want You to Know - SD CHI 08 by Storage Decisions and i365, A Seagate Company August 2008 - (Free Research) In this session, you learn the questions you should be asking of ALL of your storage vendors, and other important tips and techniques for writing an air-tight RFI or RFP (they are different!).  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies. The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Benchmarking Strategies for Application Acceleration by Akamai Technologies. March 2008 - (Free Research) This paper introduces you to the issues involved in wide-area application slowdowns.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

RealDialog - Knowledge Management, Web Self-Service and Search Solution by Astute Solutions (E-mail this company) RealDialog is a knowledge management, intelligent search and Web self-service solution that enables companies to deliver consistent, accurate, and timely information at every customer touch point. It offers superior capabilities for Web self-service, contact center agent assist, email response management, and employee knowledgebases.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Jobfox Stays ahead of Brisk Growth with Customer Self-Service by Parature Inc. August 2008 - (Free Research) In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve Plant Performance and Communication with Design Operate Maintain (DOM) by IFS March 2008 - (Free Research) Listen to this podcast to learn how design operate maintain (DOM) can help you eliminate communication problems between maintenance, operations and designers working on your plant.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya, Inc June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software. April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction by Genesys Co. March 2008 - (Free Research) Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Podcast: Intelligent Branch Office Communication Strategies by Avaya, Inc June 2008 - (Free Research) Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Beyond the Internet: Building Multiplatform P2P Communities by Recursion Software, Inc. October 2008 - (Free Research) Read this white paper to learn the basic technology requirements to enable intelligent apps and prepare your organization for the next generation of community-based software development.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Purchasing a CMMS and The Long Term Benefits of Training by Thinkage Ltd. March 2008 - (Free Research) Companies that purchase training along with their CMMS package are better informed, prepared and confident in their abilities to work with their new system and they have a much greater chance of a successful implementation.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Application Extensions by Astea International Inc. (E-mail this company) Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Essential Manager's Guide: Intelligent Communications by Avaya, Inc June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Productivity with Maintenance Management Software, A Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Maintenance at Holy Cross College by Thinkage Ltd. March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Improving Facilities Maintenance Management, a Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

The Benefits of Computerized Maintenance Management Systems (CMMS) by Thinkage Ltd. March 2008 - (Free Research) A computerized maintenance management system (CMMS) provides a way of keeping accurate and timely accounts of maintenance activities. Learn how you can make more effective management decisions and constant improvements to drive cost savings.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Do More to Manage your Growing Network with Less, Using Intelligent Automation by CITTIO September 2008 - (Free Research) The dynamic nature of today's infrastructure makes it impossible to rely only on traditional manual intervention modes and makes the use of intelligent automation a business imperative. Learn how this works in practice in this whitepaper.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Foglight - Application Management to Unify IT and the Business by Quest Software, Inc Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire application infrastructure to the true root-cause of a problem.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company) LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value.  (RESELLER & SERVICE) GO TO DETAILED REPORT

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys Co. June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Five Reasons Every IT Organization Needs to Capitalize on Intelligent Platform Management Interface (IPMI by Avocent. February 2008 - (Free Research) As a standardized systems management interface, Intelligent Platform Management Interface (IPMI) simplifies the management of today's multi-vendor environments. Learn how IPMI can help you better manage more infrastructure with fewer resou…  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

E-Purchasing for Procure-to-Pay Value with SAP Solutions by Esker Inc. September 2008 - (Free Research) In this webcast, learn about intelligent e-purchasing technology that integrates with SAP solutions to automate the entire process.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

1 - 25 of 500 | Next Page   Business e-mail:  First name: (optional)  Last name: (optional)     x

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.