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Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust

March 22, 2011 - (Free Research)
This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS). 
(WHITE PAPER) READ ABSTRACT |

Antimalware: RFP Technology Decisions Guide

by SearchSecurity.com

April 18, 2012 - (Free Research)
<p>Part 2 of SearchSecurity.com's 3-part guide on antimalware products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the RFI process. Get an overview of technical requirements, questions to ask potential vendors, and a list of products that may meet your needs. </p> 
(VIRTUAL SEMINAR) READ ABSTRACT |

Antimalware IT Checklist: RFP Technology Decisions Part 2 by SearchSecurity.com

April 11, 2012 - (Free Research)
Part 2 of SearchSecurity.com's 3-part guide on antimalware products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the RFI process. Get an overview of technical requirements, questions to ask potential vendors, and a list of products that may meet your needs. 
(EGUIDE) READ ABSTRACT |

Wireless LAN ITDC - Checklist #2 by SearchSecurity.com

October 22, 2012 - (Free Research)
Download this quick read to get an overview of technical requirements for wireless solutions, questions to ask potential vendors, and a list of vendors that have products that may meet your needs. 
(EGUIDE) READ ABSTRACT |

Meeting Tomorrow's Internet Performance Requirements by Keynote Systems

March 01, 2007 - (Free Research)
Few businesses can operate effectively today without an online presence. Web-based applications provide essential links with customers, partners, and employees. Service Level Management (SLM) is one way of managing the customer experience ... 
(WHITE PAPER)

Extending PeopleSoft Applications with Oracle Fusion Middleware by Oracle Corporation

April 2007 - (Free Research)
This white paper discusses how Oracle Fusion Middleware capabilities provide a comprehensive SOA platform, integrating disparate and heterogeneous systems that exist within the enterprise. 
(WHITE PAPER) READ ABSTRACT |

Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy by Keynote Systems

May 2005 - (Free Research)
This white paper discusses methods for monitoring Web site performance from an end-user perspective. Explore the benefits associated with neutral, third-party performance monitoring. 
(WHITE PAPER) READ ABSTRACT |

Growing Market Share in a Highly Competitive Financial Services Industry by Keynote Systems

January 2004 - (Free Research)
Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. 
(WHITE PAPER) READ ABSTRACT |

Maximizing the Success of Your Enterprise Service-Oriented Architecture Project Webcast by SAP America, Inc.

September 2007 - (Free Research)
Learn how to prepare for a successful enterprise service-oriented architecture (enterprise SOA) implementation in your organization. Join now this SAP Services Webcast, "Maximizing The Success of your Enterprise Service-Oriented Archite... 
(WEBCAST) READ ABSTRACT |

Invest and Innovate Today, Grow Your Business Tomorrow by SAP America, Inc.

December 2008 - (Free Research)
Learn how integrated software solutions help you invest and innovate to sustain your company's growth by differentiating products and services keeping your costs down and prices competitive and more. 
(WHITE PAPER) READ ABSTRACT |

Application Awareness for Service Providers by BlueCoat

May 2010 - (Free Research)
Managed Service Providers (MSPs) can inject application awareness into their services as their next value-add and as a critical differentiator. Anyone offering managed services, either on-premise, in the cloud or as a hybrid solution, must build application awareness into their infrastructures from the bottom up. 
(WHITE PAPER) READ ABSTRACT |

Service Management Virtual Simulation (tool) by IBM

December 2009 - (Free Research)
Check out this virtual forum to access papers and podcasts pertaining to dynamic infrastructure solutions from IBM. 
(RESOURCE CENTER)

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

CA Business Service Insight for Service Level Management by CA Technologies.

November 2011 - (Free Research)
This white paper details an automated service level management solution that will save on cost and improve customer relations. 
(WHITE PAPER) READ ABSTRACT |

CA Service Management Blog by CA Technologies.

August 2013 - (Free Research)
This resource provides you with blogs from your service management peers on driving home the importance of building a strategy to applying best practices with ITIL in realizing real world, practical implementations. 
(RESOURCE)

Transition your existing service offerings into a private or hybrid cloud-based environment with Service Catalog by CA Technologies.

August 2011 - (Free Research)
It seems as if every company is looking to gain cost advantages and efficiencies by moving toward a cloud environment.  In this webcast, learn how CA Service Catalog can define your services in business terms, and automatically provision them in a private or hybrid cloud environment provided by cloud suppliers and delivered to cloud consumers. 
(WEBCAST) READ ABSTRACT |

Database as a Service (DBaaS): How to Create a Database Cloud Service by Oracle Corporation

June 2014 - (Free Research)
This webinar explains how transitioning to database-as-a-service will automate more processes, deliver services faster and lower risk and costs. Watch now to better understand the benefits of presenting and documenting IT services in a service catalog, how to create an effective business catalog to deliver DBaaS to consumers, and more. 
(WEBCAST) READ ABSTRACT |

Manufacturer Scales Operations, Boosts Service Levels with AlvakaNet by CA Technologies.

April 2014 - (Free Research)
This case study tells the story of one organization's partnership with a service provider that delivers significant improvements in performance and availability while also efficiently managing costs and business growth. 
(WHITE PAPER) READ ABSTRACT |

Big Data Integration and Governance Considerations for Financial Services by IBM

December 2013 - (Free Research)
This white paper examines key big data integration and governance considerations for the financial services industry. 
(WHITE PAPER) READ ABSTRACT |

Five Concerted Steps to Maximize The Business Value of IT by NEC Corporation of America

December 2013 - (Free Research)
This exclusive whitepaper offers five best practices for getting started with service portfolio management. 
(WHITE PAPER) READ ABSTRACT |

An Insider’s Guide to Agile Testing and Service Virtualization by IBM

March 2014 - (Free Research)
In order to streamline the software development lifecycle (SDLC), savvy organizations are implementing strategies based on Agile development and service virtualization. Access this Agile testing and service virtualization "e-kit" to get the essentials from a variety of different sources: analysts, customers, and software professionals. 
(RESOURCE CENTER) READ ABSTRACT |

Analyst Comparison: Service Virtualization And Testing Solutions, Q1, 2014 by IBM

January 2014 - (Free Research)
This comprehensive Forrester Research, Inc. report provides an in-depth comparison of five service virtualization and testing solutions from CA Technologies, Hp, IBM, and more. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact™ of IBM Rational Service Virtualization and Test Automation Solutions by IBM

July 2013 - (Free Research)
You've probably heard the benefits of service virtualization and test automation when it comes to application delivery and quality, but you may be hesitant to implement a technology due to cost or time concerns. In this Forrester Report, explore the Total Economic Impact™ of the IBM Rational service virtualization and test automation tools. 
(ANALYST REPORT) READ ABSTRACT |

Service Virtualization for Dummies book by IBM

April 2013 - (Free Research)
Get an overview of Service Virtualization and what it means for your development and testing teams. 
(EBOOK) READ ABSTRACT |

Why Your Service Desk is Failing by CA Technologies.

September 2012 - (Free Research)
This guide explores the challenges and failings of legacy service desks and newer service management platforms, and outlines five key requirements of service management success. Also inside, find critical questions to ask potential service management vendors. 
(WHITE PAPER) READ ABSTRACT |

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