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Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust

March 22, 2011 - (Free Research)
This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS). 
(WHITE PAPER) READ ABSTRACT |

Wireless LAN ITDC - Checklist #2 by SearchSecurity.com

October 22, 2012 - (Free Research)
Download this quick read to get an overview of technical requirements for wireless solutions, questions to ask potential vendors, and a list of vendors that have products that may meet your needs. 
(EGUIDE) READ ABSTRACT |

Antimalware: RFP Technology Decisions Guide

by SearchSecurity.com

April 18, 2012 - (Free Research)
<p>Part 2 of SearchSecurity.com's 3-part guide on antimalware products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the RFI process. Get an overview of technical requirements, questions to ask potential vendors, and a list of products that may meet your needs. </p> 
(VIRTUAL SEMINAR) READ ABSTRACT |

Antimalware IT Checklist: RFP Technology Decisions Part 2 by SearchSecurity.com

April 11, 2012 - (Free Research)
Part 2 of SearchSecurity.com's 3-part guide on antimalware products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the RFI process. Get an overview of technical requirements, questions to ask potential vendors, and a list of products that may meet your needs. 
(EGUIDE) READ ABSTRACT |

Network Evolution E-Zine: Unified Communications Game Changers by SearchNetworking.com

October 02, 2013 - (Free Research)
The world of networking is shifting fast. In this issue of the Network Evolution, we explore five game changing unified communications technologies, new tools for WLAN optimization and the emerging programmable WAN. 
(EZINE) READ ABSTRACT |

Communication and Collaboration Solutions for Your Business by Cisco (E-mail this company)

March 29, 2013 - (Free Research)
This Forrester Research paper unveils the need for UC&C in mid-sized businesses today and outlines the many benefits you can enjoy after implementation. 
(WHITE PAPER) READ ABSTRACT |

Does Your Communications and Collaboration Solutions Meet your Mid-Size Business Needs? by Cisco Systems, Inc.

January 29, 2014 - (Free Research)
This exclusive paper examines how cloud collaboration technologies can help your organization overcome some of the common communication challenges faced today. 
(WHITE PAPER) READ ABSTRACT |

Embracing Video Communication Technology by Vidyo, Inc.

May 29, 2014 - (Free Research)
This informative webcast examines the rise of pervasive video communications and discusses how your organization can embrace the technology and easily overcome the obstacles you will inevitably face. 
(WEBCAST) READ ABSTRACT |

Leadership and Technology: A Total-Cost-of-Ownership Comparison for Unified Communications by Cisco Systems, Inc.

July 19, 2012 - (Free Research)
This exclusive whitepaper covers an affordable and effective unified communications solution for mid-market businesses. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Communication Manager Survivability Simplified by Global Knowledge

June 25, 2013 - (Free Research)
The Avaya Aura product line offers many opportunities for communications to survive failures of the IP network or the Avaya equipment. Here, we will focus on the Communication Manager Survivability explanation, implementation, verification, "good to know facts," and troubleshooting commands. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications Manager Express by Global Knowledge

May 21, 2013 - (Free Research)
Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For small-to-medium sized companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs. 
(WHITE PAPER) READ ABSTRACT |

Getting Started with Cisco Unified Communications Technologies by Global Knowledge

April 10, 2013 - (Free Research)
The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more! 
(WHITE PAPER) READ ABSTRACT |

Unified Communication Manager - Class of Service by Global Knowledge

February 14, 2013 - (Free Research)
This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Communication Manager COR/FRL/AAR Simplified by Global Knowledge

March 21, 2014 - (Free Research)
This white paper provides a useful list of Avaya Site Administration commands that will allow you to control what kind of calls employees are authorized to make and ensure least cost routing of outbound calls to keep phone bills down. 
(WHITE PAPER) READ ABSTRACT |

Cisco Communications Products in an IPv6 World by Global Knowledge

February 21, 2014 - (Free Research)
As IPv6 becomes more common place, it is important to know how Cisco Unified Contact Center Enterprise (Unified CCE) integrates with Cisco Unified Communications solutions, how IPv6 is supported, and how to accommodate it within your unified solution. The added IPv6 features like embedded security makes that goal more attractive and desirable. 
(WHITE PAPER) READ ABSTRACT |

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1 by Global Knowledge

December 17, 2013 - (Free Research)
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application. 
(WHITE PAPER) READ ABSTRACT |

Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite by Global Knowledge

October 29, 2013 - (Free Research)
In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communication Manager - Digit Manipulation by Global Knowledge

May 02, 2013 - (Free Research)
Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed. 
(WHITE PAPER) READ ABSTRACT |

Get Certified - Avaya Communication Manager by Global Knowledge

May 08, 2013 - (Free Research)
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. 
(WHITE PAPER) READ ABSTRACT |

Role-Based Access Control in Avaya Aura by Global Knowledge

March 15, 2013 - (Free Research)
Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today. 
(WHITE PAPER) READ ABSTRACT |

Unifying Avaya Aura Messaging by Global Knowledge

March 13, 2013 - (Free Research)
Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike. 
(WHITE PAPER) READ ABSTRACT |

Enabling Carrier-class Communications with EX Switches by Juniper Networks, Inc.

October 2008 - (Free Research)
This white paper explains why a high-performance, highly available and secure network is essential for supporting a wide array of traffic types and a diverse user community. 
(WHITE PAPER) READ ABSTRACT |

ABI Research: Mobilize Enterprise Office Communications NOW with 4G by Sprint

April 2011 - (Free Research)
Ready to integrate 4G into your wireless communications strategy? 4G technologies operate on licensed spectrum allowing greater control over spectrum use and access. 4G also provides capacity and speed similar to Wi-Fi to enable demanding applications. 
(WHITE PAPER) READ ABSTRACT |

Finding the Value in Unified Communications—Understanding the Hierarchy of Return by Frost & Sullivan

January 2011 - (Free Research)
This paper examines the four stages of return companies can see from their UC investments: Lower communications costs are followed by lower operational costs, then better productivity, and finally a true competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

AmeriMerchant Video by Avaya

September 2011 - (Free Research)
This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system. 
(VIDEOCAST) READ ABSTRACT |

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