Content provided by Google. This article from the Harvard Business Review covers they key points that CEOs and executives need to know about cloud computing. Find out why cloud is a game-changer, and what is preventing companies from adopting it now. Review the courses of action you can take, and the implications of each strategy. 

This document is part of the Global Knowledge Course Review Series, and the review contained will help you understand which types of information the CCNA certification exam covers. 

For every area of your datacenter, Sun Professional Services has created a tailored assessment service. 

Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more. 

In this webcast you will get an over of the regulatory context and the issues compliance raises for the IBM mainframe environment. 

Email is the principal form of communication throughout the enterprise community. Lately, however, the administrative needs for email have become more and more complex. Take at look at this report from Enterprise Management Associates that reviews one of the latest hosted email solutions on the market. 

Gain insight into how Routing Information Protocol version 2 (RIPv2) works and how you can best implement it. Though over the years IP-based networks have evolved and the need for RIP has declined, it's still used in small networks and in specific areas of larger networks. Review 10 simple rules that can help you deal with RIPv2 issues. 

Forrester Research conducted briefings and demonstration reviews with five commercial and four open source enterprise service bus (ESB) product vendors and evaluated their capabilities in each of the five following functional categories: architecture, connection, mediation, orchestration, and change and control. 

In the September 2011 cover story of Storage magazine, Eric Siebert clears up some of the confusion as he looks at the characteristics of Fibre Channel, iSCSI and NAS and reviews the pros and cons of each for virtual environments. 

Alpha ImageWorks 9000 centralizes patient records into a single, secure repository, providing easy access, accelerated processing time and billing, and significant time saving in reviewing patient records. 

Boston Medical Center uses Dell PowerEdge servers with Intel Xeon processors, Dell EqualLogic storage and VMware. By adding desktop virtualization solutions, BMC improved their total cost of ownership, enhanced security, and continued green initiatives with desktop virtualization. 

Desktop virtualization is becoming more of a hot topic as it allows organizations to control costs and use limited resources to manage their desktop infrastructures. This white paper highlights an architectural design for a 50,000-seat VMware View architecture created by NetApp, Vmware, Cisco, Fujitsu, and Wyse. Learn more here. 

Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives.