For many companies reverse logistics is the last frontier of waste in today's supply chain. To help identify where poorly managed returns may be affecting your bottom line, this paper takes a look at the six hidden costs of reverse logistics. 

This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner. 

Software vendors and enterprise organizations are increasingly using Common Language Infrastructure platforms like Microsoft .NET. However, using managed frameworks rarely includes an assessment of risks such as reverse engineering and algorithm exposure. Read this paper to learn about some approaches used to protect .NET applications. 

Returns management is an area that poses incredible challenges and opportunities for businesses. This paper will act as a guide to help you implement more effective returns management. Read on to learn more about the three pillars of effective returns management and how they can be used to drive significant costs out of returns lifecycle. 

Why do most organizations continuously fail in utilizing knowledge? In this podcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools. 

Content Management Systems give you the power to leverage company-wide knowledge assets for competitive advantage. 

Learn about collaboration-intensive knowledge work, IT challenges, and related costs. Enterprise workers need access to information across disciplines, better contextual information, and collaboration tools, to protect data int... 

Learn how your legal team can conduct quick, effective early case assessments (ECA), dramatically reduce costs associated with processing and document review, and control your internal e-discovery process with more confidence. 

In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions. 

This detailed handbook covers four stages – from paper-based dependency to the achievement of connected government. A best-practices roadmap will offer you the ideal strategy for your current information infrastructure. 

Given the ever-increasing growth of litigation, investigations and regulatory actions coupled with the explosive growth of electronic records, automation of an organization’s records management policies, processes and business practices is no longer an option; it is now a necessity. 

It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams. 

The CMO Council and KnowledgeStorm have partnered to explore the relationship between online technology researchers and IT vendors. Join KnowledgeStorm in this Webcast replay to learn what over 1,400 survey respondents said about online technology content usage and its influence on IT buying.